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    Candlewood Suites Richmond-South

    Richmond, VA All Suite Hotel

    Situated on the south side of the River City, the Candlewood Suites® Richmond - South hotel provides a convenient location just 6 miles from downtown and right off I-95. We are an all-suite property, offering studios and one bedroom suites. Each suite is equipped with a full kitchen that includes full size refrigerator, dishwasher, two burner stovetop, microwave and dishes. Also enjoy a plush recliner and DVD player when you settle in for the night.

    Leisure travelers will want to visit Belle Isle at the James River and the Virginia Museum of Fine Arts. There is plenty of shopping to keep you busy at Chesterfield Towne Center, Short Pump and Stony Pointe. Hang out with the family outside at our gazebo and two gas grills.

    Richmond is home to several major companies, including Philip Morris, Amazon, Honeywell and Dupont, all of which are just a short drive away. With convenient access to I-95, I-64 and I-895, you can spend more time in meetings with the quick commute to our Richmond, VA hotel.

    Whether you visit for a night or an extended stay, you'll find free Wi-Fi means you can easily stay connected and since we're pet-friendly, you won't have to leave your companion at home. Take advantage of the Candlewood Cupboard and a Fitness Center. Breakfast is a la carte so only eat what you want and coffee is always free. Stay with us at the Candlewood Suites® Richmond - South.

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    Quick Info

      • Check In: 3:00 PM
      • Check Out: 12:00 PM
      • Minimum Check-In Age: 21
      • Late Check Out Available
      • Parking: Free
    • Print Fact Sheet
    • Chat With Us
    • Important Update
      [{"start": "1428379200000","end":"1451538000000", "desc": "This hotel is currently undergoing a full scale renovation."}]

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accomodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    At Candlewood Suites® hotels, we want you to experience comfort in every sense.

    Getting Here

    Candlewood Suites Richmond-South
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    72%
    Recommend This Property

    Overall Experience

    3.9

    based on 65 reviews
    72%
    Recommend This Property

    Ratings Breakdown

    65reviews

    • 5 Stars
      32
    • 4 Stars
      15
    • 3 Stars
      5
    • 2 Stars
      6
    • 1 Stars
      7

    Candlewoods are great...but not this one

    By

    March 12, 2015

    platinumelite

    Normally I don't write reviews. "Beauty is in the eye of the beholder" and so are hotels. We all have different opinions and views on things, however, I wanted the hotel to know again that I am not satisfied.

    1. I added an extra person on my original reservation to my "Special Request" line so there should have been no issues.
    2. When I checked in I made sure the give the name of my guest again because they would be coming in later in case I wasn't there.
    3. The next day, my guest lost their room key and asked for assistance. She called me very upset because they denied her (because she wasn't on the reservation) and was rude to her in the process.
    4. I actually spoke with the owner and she apologized but did not really offer a solution. She said the General Manager would call me as soon as she got in. Did I get a call? No. Only after I complained again did she contact me. With a call? No, email. They gave me bonus points (which really weren't a lot).
    5. The toilet was broke and we were told no one was there to fix it. Did they offer another room there or possibly at the Holiday Inn next door? No, they did not.
    6. Did we get snarky looks and attitudes the remainder of our stay? Of course we did.

    I love Candlewood Suites and everyone one I've been to has been great, except for this one. This one is just not worth the price.

    Posted byCustomerCare
    April 17, 2015
    Dear Rubber band Man, Thank you for taking the time to share your feedback about your recent stay with us. It is great to know your concerns were already addressed. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with the service received and the toilet condition. We take all feedback seriously. It helps us gauge what we are doing right and what we need to improve on. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. Sincerely, Karen C Case Manager IHGCare
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    MGT

    By

    March 11, 2015

    Excellent Stay

    Has become my second home.

    I try to visit this property at least every month. Some time staying over the weekend, some time taking long weekends.

    and other times, if I am blessed, I have been able to stay over two weeks.

    this property was recommended to me. And it has not let me down yet.

    Posted byHotelStaff
    March 13, 2015
    It was our pleasure to serve you while you were in Richmond! We look forward to seeing you next month!
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    Clean and a great value

    By

    February 19, 2015

    Very clean, quiet, and comfortable. I love the space in the room along with the kitchen. Even staying a short time, having a microwave with real dishware and fridge makes a big difference as I usually bring some food with me when I travel.

    Great staff. In less than 24 hours, I met 4 different staff members. All were very pleasant and helpful with information about the area.

    Posted byHotelStaff
    February 23, 2015
    It was our pleasure to serve you! We hope you stay with us again the next time you are in the area!
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    Clean, Value Oriented Lodging

    By

    February 12, 2015

    I have stayed at this location 4 times in the past 2 years, mainly for the value oriented lodging and the ability to cook my own meals in room. I have found the staff to be consistently friendly, and the rooms clean.

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