Rated 4.5 out of 5 by 49
Rated 5.0 out of 5.0 by chrismk excellent room
Very clean and comfortable room. Was not expecting this hotel to be so nice for the low rate that we paid.
September 29, 2013
Rated 5.0 out of 5.0 by Cynt50 Great Stay
We had the King Suite which was an awesome room. We needed the pullout couch because we had just picked-up or niece from college. The room was spacious and very clean.
September 25, 2013
Rated 5.0 out of 5.0 by pattio Comfortable Stop Over
We stayed at the Candlewood Suites in Rocky Mt NC on our way to and from our Myrtle Beach vacation. Our room was clean and the beds were very comfortable. The kitchennette was an added plus for making a cup of tea before bed and the first cup of coffee in the am. The Candlewood Cupboard was a nice place to grab a bedtime snack. Nice selection that included some healthy choices as well as sweets. The desk clerk was very helpful in explaining how to find HBO on the TV.
PS - We loved the Diner next door. We had breakfast there twice and dinner on the trip back. The food was great and the waitstaff very friendly and polite.
September 19, 2013
Rated 5.0 out of 5.0 by NJBFL Convenient place to stay on the way to the Outer Banks
This is a convenient place to stay on our way to the outer banks. Just off Route 64 and close to I-95; easy on and off and close to shopping and numerous places to eat. Nice room, clean, comfortable with a very courteous staff. Have stayed here the last couple of years and will do so in the future.
September 18, 2013
Rated 3.0 out of 5.0 by Smokeoutdoors4all Reserved a Non Smoking room
Made a reservation for a non smoking room and when we arrived after 12 hours on the road, (our room was a non smoking room) the room smelled of smoke and the chair in the room had cigarette burns on the arm. We sprayed the room with some spray and went to bed. I personally think all hotels should be non smoking. Its not that hard to go outside for your smoke. Great location off I 95 northbound with easy gas and food.
September 11, 2013
Rated 5.0 out of 5.0 by K9Traveler A great night's sleep
I have stayed at several Candlewood Suites in almost every state from FL to NJ. I have always found them to be clean, safe, and an excellent value. The Rocky Mount Candlewood Suites exceeded my expectations. I was given a 1 bedroom King Suite on the ground floor. Even though I was near an exit door and the parking lot, I never heard a sound all night. The A/C unit, which at other CS hotels is sometimes quite loud, was in the living room so the bedroom stayed cool and quiet. The kitchen and bathroom were both large and well-equipped. The pool and surrounding area were spotless. Gregg was on desk duty when I arrived late at night and he was cheerful and helpful, providing me with a list of restaurants and highlighting those that would deliver to my room!
September 7, 2013
Rated 5.0 out of 5.0 by Wilson2011 Roomy and Comfortable
I really love this hotel. The staff was very nice and helpful. Very pleasant and relaxing experience.
August 29, 2013
Rated 4.0 out of 5.0 by Kevinontheroad FREE Breakfast???
Very spacious and very clean room. Traveled with my wife and two kids, very comforting after being on the road for 11 hours. Kids enjoyed the pool very much. Only complaint was I purposely chose property due to the free breakfast advertised. I was not looking to be served a full breakfast but coffee and muffins were advertised. I was looking to get an early start the next morning with a light meal but ended up having to go to the diner (by the way, had excellent food!).
Kevin from CT
August 25, 2013
Rated 5.0 out of 5.0 by Jacque79 Comfortable and clean
Very nice stay will recommend to friends and family.
August 22, 2013
Rated 2.0 out of 5.0 by PlatinumStatus Would Not Stay Again
Based on other reviews, I probably just got unlucky, but I was thoroughly disappointed in my stay in this hotel. I pulled off the highway during a heavy rainstorm and asked for a rate I had found online. The front desk person asked me to book it myself from a computer in the hotel lobby. That was bizarre, but okay. The front desk person then looked at me and my traveling companion oddly and asked if we were related, as we had requested just the one bed. We clearly knew the type of room we had requested; our sleeping arrangements were not really any of his business. I was not offered a room upgrade per my platinum status.
When we finally got to the room, it was hot, humid, and smelled strongly of men's cologne. I was disgusted to sleep in the room, as the smell was both gross and so strong that it felt like the person had just vacated the room moments before and the housekeeping had just tossed the sheets back on the bed. (I am sure that wasn't the case, but it was almost like there was another person in the room the smell was so strong.) The posted instructions to turn on the AC were not correct, and I had to spend 5-10 minutes on the phone with the front desk to figure it out.
They don't staff the front desk for check ins past 11pm. You get your room key from a weird box by the door if you've reserved and arrive after that time. If you don't have a reservation and show up after 11, I guess you're out of luck. This was very strange to me.
I regret not staying at the Holiday Inn across the road (which was closer to the Waffle House, the only restaurant nearby that was open past 10pm on a weekend). The price was about twenty dollars more, but I would have received many more points (which I didn't realize at the time of booking), and I would have paid at least a hundred not to have stayed here. The one good thing was the well stocked snack/beverage area.
August 21, 2013
Rated 4.0 out of 5.0 by Jerry9448 Comfortable room the recliner was perfect.I have a bad back
The staff was first class. Other family members stayed in other area hotels and in my opinion I received the best value. Thanks again to Joanne at the front desk. She was just great.
August 2, 2013
Rated 1.0 out of 5.0 by Mcathy Poor service
This is the first place I have ever stayed that wanted me to bring my dirty towels to the front desk and trade the for clean ones. No one even emptied the trash, I guess we were suppose to take it to the front desk, too. I will not stay at this brand establishment again nor will I recommend to others.
July 30, 2013
Rated 5.0 out of 5.0 by Lurch9 Candlewood, Rocky Mount, NC
Again, this is a property that I stay at frequently. I like the location and I LOVE the staff.
I have never had an issue with this motel....and I don't expect I ever will. Good people make the property.
July 28, 2013
Rated 4.0 out of 5.0 by Biggirl Our Stay
Our stay was awesome with the exception of the people up above us, it sounded like they were playing Volley Ball in the room back and forth and back and forth, Finally had to call the front desk and ask them to call them.
July 20, 2013
Rated 5.0 out of 5.0 by PainterTom Free Popcorn in Room was a treat
Excellent place to stay, Friendly, curious staff went out of their way to make my stay as easy as possible. I would recommend this Hotel if your in the area.
July 13, 2013
Rated 5.0 out of 5.0 by Workhard Kudos to the Front Desk!!!
Just wanted to take the time to Thank Joanie for welcoming my family to Candlewood... Your first impression was your BEST IMPRESSION and my children are still asking to come back to see you...
Keep the GOOD WORKS UP!!!
June 21, 2013
Rated 5.0 out of 5.0 by Octane69 I'll be back !
Just what I wanted. Met my expectations and wallet . Thanks
June 14, 2013
Rated 4.0 out of 5.0 by Stitch47 Great value for room and great service.
Cudos to the gentleman who checked us in. He had our room keys ready when we walked up. He also gave us a list of recommended eating places close by. The room amenities were great. To have a full size refrigerator for left overs or special meals is a blessing.
May 21, 2013
Rated 5.0 out of 5.0 by Lurch9 Rocky Mount review
Again, it was another great stay. The staff continues to be friendly and accommodating. I love the concession room.
One thing that should be mentioned is the towels in the Candlewood Inns. They are far superior to any other IHG property.
May 21, 2013
Rated 5.0 out of 5.0 by Lurch9 Review for April 29, 2013
As always, nobody could ask for a better motel experience. The people are great, the accommodations are very good and the place is extremely clean.
I am particularly fond of the store they have on-site. It’s not a rip-off. Items are competitively priced and there is a large variety.
There is a Holiday Inn right across the street but I would rather stay here 10 to 1, although, there is nothing wrong with the Holiday in.
May 5, 2013
Rated 5.0 out of 5.0 by PatelM Excellent Place
One of the best place to stay and all the staff members are very helpful and caring.
May 1, 2013
Rated 5.0 out of 5.0 by Therb Wonderful
My Sister and I were in Rocky Mount for a funeral, your clean, fresh, well appointed facility made our visit so much more pleasant. We still have family in the area, we'll be back! Thanks for listening!
April 17, 2013
Rated 5.0 out of 5.0 by ShabbyT Amazing bed and friendly staff
This was one of the nicest candlewoods we have stayed at. After a very long day on the road we were greeted by friendly, helpful staff, a beautiful room and a bed that was heavenly! The only drawback being not in an area with a lot of close, different fast food places. Definitely would stay here again!
April 7, 2013
Rated 5.0 out of 5.0 by Lurch9 Another great "stay".
Yet another great stay at the Rocky Mount, NC Candlewood; made that way by the staff.
March 31, 2013
Rated 5.0 out of 5.0 by Garryb Candlewood Rocky Mount, NC
When we got there we had no reservations, we asked if they had any vacancies and were told yes that there was no problem.
I presented clerk with travel coupon from booklets you pick up at state travel information centres along with my Priority Club Gold Membership to make it easier for clerk to get my information, and Clerk aknowledged my Gold status as a gold card member and upgraded my accomodations to a 1 bedroom king size bed room when I only expected a regular studio room because I was using a reduced rate coupon.
Room was clean, bed was very comfortable, bath room was clean etc... In other words nothing to complain about.
The room was excellent, service was beyond expectations and we had an extremely pleasant stay.
Would definetely recommend this location to anyone without any hesitation.
March 30, 2013
Rated 5.0 out of 5.0 by Rays25 Excellent room
The room was beyond our expectations. We will stay at Candlewood Suites from now on. Outstanding.
March 27, 2013
Rated 5.0 out of 5.0 by jshinely One of the Bets
I travel all over the southeastern US. This is by far one of the cleanest hotels with excellent staff.
March 22, 2013
Rated 5.0 out of 5.0 by BG205 Can't say enough!
I have been at this location on several occasions for anywhere from 3 days to 2 weeks at a time for business. The staff is always friendly, the rooms are well kept and clean. If I ever need anything the staff is very responsive and quick to act. I can't complain.
I have to take a moment to brag on one staff member in particular. Gregg works the desk in the afternoon and early evening. He is such a wonderful person. Every single time I have arrived, or come in from a day of work he is so polite, friendly and just a pleasure to see. He is extremely courteous and always willing to go the extra mile if I have needed directions, recommendations or anything. It is people like Gregg that make staying in a hotel more pleasant. I have stayed where the desk clerks do not interact with the guests. Gregg loves his job, loves people and it shows with all that he does.
As an example I recently was having problems with the air working in the room. He offered to move me to another room. I said, that was not necessary, that an open window would work for the night. He went and found a fan for me to put in the room to assist with cooling it. Not many would do that. Gregg is to be commended, recognized and praised for his attention to the guests at this location.
March 11, 2013
Rated 5.0 out of 5.0 by Ween74 We have a new stopover!
My husband and I have stayed at various places driving home to NY from Florida. This was the first time we stayed at the Candlewood Suites and loved it. The staff was so friendly and helpful, the room was so comfortable with all the kitchen amenities, and it was located perfectly close to I-95 with tons of restaurants to choose from. The Turnpike Diner next door opened at 6 for a good breakfast to send us on our way.As priority club members we received the extra "perks." This place is a "keeper" for us! Keep up the good work!
March 6, 2013
Rated 5.0 out of 5.0 by cruises72 Wonderful stay!
Room was outstanding! Bed was so comfortable, room was spacious (king suite), service was excellent. Nearby restaurants and gas station within walking distance.
February 17, 2013