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Rated 4.7 out of 5 by 141 reviewers.
Rated 5.0 out of 5.0 by Night in Rocky Mount The attendant at the Rocky Mount, North Carolina Candlewood Suites was great. He had a very joyful and positive personality. He made me feel like it was his privilege to serve me. The room exceeded my expectation. It is a great hotel with a great staff. August 24, 2014
Rated 4.0 out of 5.0 by Pet Friendly! I know that Candlewoods are extended stay, but I only stayed one night as I was passing through NC because it was one of the few that were pet friendly. Not only did I receive my usual greeting and points for being a IHG member, but I also received two little bags of dog cookies for the two terriers traveling with me. Everything is clean, the room was spacious, but it is one of those hotels that you can hear the people upstairs marching around the room. We had to call the front desk to get it to stop so we could actually sleep. August 23, 2014
Rated 5.0 out of 5.0 by Excellent Service This is our second experience staying at Candlewood Suites, and the first time at Rocky Mount. The service, from the check in to the check out was phenomenal. The front service member was very professional, polite, timely and eloquent. The room was perfect, clean, well organized and extremely comfortable; this is the closest home away from home experience and the staff at Candlewood Suites made sure of that. On behalf of my wife and our four legged family member, thank you Rocky Mount for making our stay effortless and we look forward to staying at Candlewood Suites soon. August 19, 2014
Rated 4.0 out of 5.0 by Climate in room was very comfortable. Service was fine, bed could have been a little softer for me. I like a plush soft mattress. Bath was a little dated but very accessible. August 18, 2014
Rated 5.0 out of 5.0 by Awesome group of employees I so enjoyed my stay at Candlewood Suites, Rocky Mount NC. Greg helped me with my reservation over the phone and then later he checked me in. I was so impressed by his professionalism. My encounters with other employees were also pleasant. My suite was clean, spacious, and comfortable. August 17, 2014
Rated 5.0 out of 5.0 by had a great sleep it was all good. no issues, nothing to complain about - everything was just as it should have been. August 15, 2014
Rated 5.0 out of 5.0 by Great space and comfortable I stayed at the hotel August 8-10,2014. My experience was awesome from reservation to check out. I had a total of 5 rooms for a family event and the entire party all agreed they would stay here again. August 13, 2014
Rated 4.0 out of 5.0 by July 2014 Stay in Rocky Mount, NC Great hotel. Will use again. Clean room. Comfortable mattress. Good shower pressure. Pillows terrible (but I always travel with my own). Kitchenette met my needs perfectly. Very friendly, helpful staff. August 12, 2014
Rated 5.0 out of 5.0 by Excellent Hotel I was amazed at the suite we stayed in. The entire room was clean and had everything we wanted. Beds were ultra comfortable. The pool was clean. They even had towels specifically for the pool which was nice. Didn't use the grill, but it looked nice. Nice little gazebo. The gnats were annoying, but I guess that goes with the NC humidity. :) August 5, 2014
Rated 5.0 out of 5.0 by Wonderful Staff I really enjoy this hotel when I must be away from home. The staff greets me by name and are always seem to be excited when guests are in the hotel. I wish all of the hotels I have stayed in for business were this good. Other hotels could learn a lot from the Rocky Mount staff. I especially like the flexibility of late checkout as my business can take me into the afternoon of my last day and typically my wife travels with me. Sam August 4, 2014
Rated 5.0 out of 5.0 by Great service My family and I were on our way to the Outer Banks and stopped here overnight. We needed extra sheets, blankets and pillow for my one daughter. The woman at the front desk provided all of these, as well as some extra coffee. She also advised me on some of the local places to eat and get gas July 31, 2014
Rated 5.0 out of 5.0 by Going to the beach! Our entire family gathers for a week at OBX each year. We have an 8 hour drive. My wife and I usually leave with the grandchildren the day before our lease begins. Rocky Mount is about 3 1/2 hour from the beach, giving the kids an evening and morning swim before our arrival. Candlewood was a wonderful pause in the trip! The suite was very clean and effecient. The pool was nice; and the staff was GREAT. We were not prepared for the amenities. Next year we will prepare for the grill and kitchenette! The cost was comparable to "regular motels". We enjoyed a good breakfast at "The Diner" before continuing our journey. A good time was had by all! July 22, 2014
Rated 5.0 out of 5.0 by Candlewood, Rocky Mount, NC I would not even consider staying anywhere else when I am within 75 miles of this property. The staff is amazing, the rooms are always clean and comfortable and the location is excellent, for my purposes. And, I will say it again and again; Candlewood’s towels are the best in the industry, bar none! Their cupboard is always stocked and they do not gouge on pricing. I guess to sum it all up this is my favorite place in North Carolina to stay. July 19, 2014
Rated 5.0 out of 5.0 by First time, but not the last! Very pleasant stay. Staff friendly and helpful. Room comfortable and very clean. Will be back again! July 17, 2014
Rated 5.0 out of 5.0 by nice property very clean, business traveler type of hotel---Greg, the front desk associate was friendly and helpful---rooms are quite comfortable----very updated appearance July 17, 2014
Rated 5.0 out of 5.0 by Friendly staff The staff was very friendly and very willing to help with any questions I had. It was like having my own little appartment for the time I was in Rocky Mount. K.W. from MN. July 16, 2014
Rated 5.0 out of 5.0 Great experience. Highly recommended. Staff at front desk extremely helpful and kind. We only stayed two nights and this was not planned as we were evacuated from our beach front rental home in Hatteras prior to Hurricane Arthur making landfall. The amenities of this hotel (large size rooms with kitchen and full size fridge, pool with terrace area with BBQ) allowed us to make the best of this unscheduled trip. July 15, 2014
Rated 5.0 out of 5.0 by Great Stay in Rocky Mount Excellent hotel to reside in for the long-term or short-term stay. Staff is attentive and reliable, rates are better the longer you are a resident as I have personally experienced... July 13, 2014
Rated 5.0 out of 5.0 by comfortable room friendly staff I was greeted so warm and friendly by the courteous staff. The hotel was clean and quiet. The room was spacious, the bed and pillows were comfortable. I decided to sleep in and the black out curtains allowed me to do so! My overall stay and experience was EXCELLENT! I travel quite often in the state of NC and I will make it my choice to book at your hotels in the future. July 12, 2014
Rated 5.0 out of 5.0 by kind and courteous staff We had a great stay here!! We were in the area for a baseball tournament. It was very close our our fields so that was a plus. The Director of sales worked with me to move the entire team to this hotel instead of the one that we were booked at that was located 30 mins away. The front desk staff was very kind and accommodating July 8, 2014
Rated 5.0 out of 5.0 by In all my 43 years, by far the best hotel ever! The rooms, the staff, the amenities, EVERYTHING was top-notch. Absolutely, by far, without question the the best hotel I've EVER stayed in! July 6, 2014
Rated 5.0 out of 5.0 by Business/Leisure trip We were very pleased with Candlewood and the staff. Greg was especially friendly and made us feel safe and was helpful with anything thing we needed and was able to answer any question or concerns we had. We travel a lot and feel the suite was very comfortable. We had our little doggie with us and liked the area for pets. Was very happy to also have a free washer/dryer area since our stay was for 11 days. If we travel back to Rocky Mount we will definitely stay with Candlewood. June 29, 2014
Rated 5.0 out of 5.0 by Surprisingly Spacious Quarters This was the first time we stayed in a Candlewood Suites. They put other hotels to shame. Now our expectations are higher than in the past. Full size refrigerator/freezer is a very welcome site when traveling. June 23, 2014
Rated 5.0 out of 5.0 by Great Hotel, TERRIBLE BOOKING EXPERIENCE The hotel was nice and clean. The location was great, and easy to get to. I would stay again as long as I don't have to go through the the gentleman who "helped" make adjustments to my reservation. All I wanted to do was to make a note that I preferred a non-smoking room. What I got was a rude and inconsiderate front desk employee, who told me to "hold on", that I was "taking to long" and who constantly talked over me during the process. The whole thing could have taken 2 minutes if he would have stopped talking over me, but instead it took upwards of 10 minutes for a staff member to mark that I wanted a non-smoking room. June 18, 2014
Rated 4.0 out of 5.0 by Thank You Greg was an excellent host upon arrival. He recommended several places to eat and gave wonderful directions. He is truly an asset to your organization. June 13, 2014
Rated 4.0 out of 5.0 by Good staff There was an open Red Bull can in my fridge but other than that the room was nice, people were great. June 10, 2014
Rated 5.0 out of 5.0 by Great overall Gregg at the front desk is very friendly and professional. Had answers to all my questions about the area and made sure our stay at the hotel was comfortable. Everything in the room was clean and new. June 9, 2014
Rated 5.0 out of 5.0 by Great Price and excellent stay The rooms were very clean. The price was excellent. the beds were awesome. slept like a baby! i would recommend to stay there again. the employees were very nice and made you feel welcome. June 4, 2014
Rated 5.0 out of 5.0 by Pleasant Surprise I was traveling from Florida to New Jersey and stayed at this hotel for the first time because it was pet friendly. My experience was excellent from the check-in process, to the large clean comfortable room, to the most friendly staff. It is close to I-95 and there are several restaurants in the area. I would definitely recommend this hotel for those traveling with pets. June 1, 2014
Rated 5.0 out of 5.0 by Lovely room...great price! We were only there for a quick overnight stay! It was a very spacious room with comfortable bed! There were a couple minor issues, but nothing that would keep us from returning if in the area! We prefer hotels with a continental breakfast, but understand this is geared for longer stays! It was recommended by a local resident as the BEST hotel in the area! Service was excellent! Appreciated the bag of popcorn! May 29, 2014
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