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Rated 4.6 out of 5 by 114 reviewers.
Rated 5.0 out of 5.0 by Great Place To Stay This is a great place to stay when in the Rocky Mount area. The people and service are great and everything you need is located close to your location. The rooms are very clean and you will enjoy the space you have in the room to unpack and relax. I have stayed at the surrounding hotels and this by far is the best in the area, hands down. You will not go wrong making your choice to stay at the Candlewood Suites in Rocky Mount!!! March 13, 2014
Rated 5.0 out of 5.0 by Excellent Hotel We have stayed here twice in the last week and each time was awesome. We actually ended up staying in the same room both times. The separate bedroom gave it a cozy "like home" experience. The staff was very polite and made me feel like I was a priority. They provided "Goodie" bags for my husband and I as well as one for our dogs. I would definitely stay here again! March 13, 2014
Rated 5.0 out of 5.0 by February Stay The staff are always so friendly and helpful! They even remember me when I come each time. March 6, 2014
Rated 5.0 out of 5.0 by Much prefered over the typical experience I like having an in hotel food store and in room food prep ability... I don't have to find a late night restaurant and the expense very comfy bed great front desk staff great price! March 4, 2014
Rated 4.0 out of 5.0 by Food Diner across the street is good...and convenient. Room clean and staff pleasant. March 3, 2014
Rated 5.0 out of 5.0 by Excellent overall experience From the first phone call to make reservations, to our arrival at the hotel, the staff very courteous and helpful. The room was spacious and very clean...we had never stayed at a pet friendly hotel before and weren't sure what to expect. Turns out it was one of the cleanest rooms we ever had. Bed super comfortable. March 1, 2014
Rated 5.0 out of 5.0 by Excellent Hotel We stay at Candlewood Suites, Rocky Mount many times during the year on our way to Florida. We were first introduced to Candlewood Suites because we travel with two dogs and needed accommodations that would meet our needs. This hotel is wonderful, clean, comfortable, and the staff is excellent. The front desk associate, Gregg, treats us like family, remembers us and calls us by name. He is an asset to the hotel. Location is good, right off I95. We recommend this hotel highly. March 1, 2014
Rated 4.0 out of 5.0 by Clean easy in easy out . Great for pets clean comfortable and a great staff. This was our second experience. Barbara February 26, 2014
Rated 2.0 out of 5.0 by stay away from room near elevator I always request a specific room type and location for optimum quiet and privacy. This trip for some reason my requests were essentially ignored . Check in staff person lacked basic finesse and customer service basics. She seemed overworked and stressed and disinterested in pleasing the customer, me. I travel alot by car long distances and expect cleanliness and my requests honored. I respect the hotel properties I stay at and leave my room as neat and orderly for cleaning as possible. February 23, 2014
Rated 5.0 out of 5.0 by Nkce, clean and comfortable This was a nice, clean hotel and the bedding was very comfortable. Only con of the stay was the maids arguing in the hallway but overall it was a great stay. February 14, 2014
Rated 5.0 out of 5.0 by Very nice motel very clean, bright and cheery motel. Staff is excellent and helpful... all made us feel welcome. January 24, 2014
Rated 5.0 out of 5.0 by Superb Comfort and cleanliness. We now stay here at least three times a year. The cleanliness cannot be surpassed; comfy beds and plenty of elbow room. Have recommended Candlewood Suites, Rocky Mount to family and friends. Very convenient to restaurants, gas station and easy access to Interstate 95 and Hwy 64 - take out to the Outer Banks yearly. Also good mid-way stop heading to New England area. January 23, 2014
Rated 5.0 out of 5.0 by great hotel with great service I had the pleasure of staying at the Candlewood Suites Rocky Mount for a recent trip. the hotel is nice and new looking. Well kept grounds. Staff was very friendly and helpful. Will stay here again in the future. highly recommended! January 23, 2014
Rated 4.0 out of 5.0 by SAFETY and Courteous I really enjoyed the staff last year which was not there this year. Last year they were open and friendly and made sure I was safe and comfortable. That is why I headed there the second time this year. The women there was somewhat attentive, always saw her cleaning but she was there alone. Last year it seemed to be a family all working together and they gave me a great suite since I had a large dog with me and it was convenient to the back doors which this year my key did not work and I had to walk the Rottweiler through the lobby. Back door keys are great for dogs, but the back door locks were not working. I felt safe but could be my Rotti wouldn't let anything bother us!!!! I was alone but comfortable and will stay there again. Although, getting there from I95 was a real chore, since my GPS sent me around through neighborhoods and dirt roads??????? ps: could use fresh dishtowels, shampoo January 22, 2014
Rated 5.0 out of 5.0 by Very clean and comfy Enjoyed this place a lot. Was very clean. Staff went out of their way to be helpful. January 18, 2014
Rated 5.0 out of 5.0 by cleanliness ,.. The housekeeper deserve a raise,. just friendly, welcoming and kind. January 15, 2014
Rated 5.0 out of 5.0 by Felt like family The Candlewood has been a wonderful place to stay. The rooms are clean, beds are comfortable and the staff has treated us just like family. The hotel is convenient to where we wanted to be and there is a diner in the parking lot and plenty of other eating establishments nearby. They have an exercise facility, but we have not used it. January 15, 2014
Rated 5.0 out of 5.0 by Very people and pet friendly! Great place to stay. Location has easy access to highway, yet it is in a quiet area to relax and enjoy. There is a large area to walk dogs. Staff was very friendly and helpful. We will be back! January 14, 2014
Rated 5.0 out of 5.0 by Overall Great Hotel Would Stay Again We arrived late to the hotel and the receptionist was great. Quick check in. The room was very comfortable and I liked the separate living area. One thing that they could do though is have complimentary coffee in the hallway like all the hotels I have stayed at. January 11, 2014
Rated 4.0 out of 5.0 by Shower Shower head put out a powerful stream. Best in all the motels we have ever stayed. January 7, 2014
Rated 5.0 out of 5.0 by A "10" Excellent in all respects. A true find! Pet friendly makes it a wonderful find for travelers. January 6, 2014
Rated 4.0 out of 5.0 by Pet Friendly We appreciated how graciously we were welcomed. Even our dog received a gift for staying! Room was very comfortable and clean and the staff was very friendly. January 5, 2014
Rated 5.0 out of 5.0 by My Stay I enjoyed this great visit to Candlewood. This was our very first and everything went better than expected! Thanks IHG for Military discounts. January 4, 2014
Rated 4.0 out of 5.0 by Great service Stayed while traveling for the holidays with pet. Service was great and rooms comfortable. Two down sides are with a large young family of greater then 4 there are no roll-a-way beds and rooms with two queen beds do not open to a second room with two queen beds so we had to split family in two separate rooms. January 4, 2014
Rated 5.0 out of 5.0 by Great Service I have never written a review before, but I had such a wonderful stay that I had to write about it. Gregg was awesome at the front desk, and he accomodated all of our needs. Even before we arrived he was helpful on the phone with our reservation and the addition of our pup who was tagging along. Getting good customer service is such a rarity nowadays and the staff (especially Gregg) was very friendly and helpful with our every need. Bed was comfortable and clean, and the kitchen was very useful. Would definitely stay at this hotel again. December 10, 2013
Rated 5.0 out of 5.0 by Great Hotel Our stay went well. The only con is the front desk agent who checked us in. He was not that welcoming, he just handed our room key to us and didn't even ask us if we needed anything else. We asked to move to the second floor, we were told that since we didn't request the second floor in our reservation, we could not change floors. He didn't even run our credit card. He was a mess, but the room and housekeeping staff was perfect. December 8, 2013
Rated 5.0 out of 5.0 by Excellent Stayed here over Thanksgiving and loved it. The room (1 bedroom suite) was clean. The shower was awesome. The staff was very friendly. My son (4) was very sad when we left and suggested that we move to Candlewood Suites. December 5, 2013
Rated 5.0 out of 5.0 by Weekend Stay Accommodations we excellent Dbl Queen suite fantastic October 23, 2013
Rated 1.0 out of 5.0 by Front Desk staff is the best I travel often for work and I must tell you that Gregg is the most personable and professional desk employee I have had the pleasure of meeting! Thanks Gregg! October 20, 2013
Rated 5.0 out of 5.0 by Just right! The reception staff was very friendly and cheerful, and the room spacious, clean and had all the amenities needed for a good night's sleep. If we hadn't had to be on the road after our morning coffee, we'd have stayed another night just to take advantage of the pool and exercise room, popcorn and a movie in our suite! October 18, 2013
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