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Rated 4.6 out of 5 by 162 reviewers.
Rated 5.0 out of 5.0 by Great Service Excellent hotel, good value, great staff, central location. November 23, 2014
Rated 2.0 out of 5.0 by Heat Didn't Work I have stayed at this location on several occasions. It has always been good. This stay was a terrible experience because there was no heat in the room. I checked in around 11:30 PM, reported the issue to the front desk, and the lady there said I just had to wait a while for the heat to come on. Not her fault, but she was wrong. I slept in my clothes because it was so cold in the room (59 degrees) and when I woke up around 4:30, I was so cold that I just got my things together and checked out around 5 AM to get into my car so I could get some heat. Very disappointed in this stay and next trip, may stay at another location just because of this bad experience. November 23, 2014
Rated 5.0 out of 5.0 by Comfortable, clean, made travel easy. What a lovely good place to lay one's head! Thank-you for giving us a clean, safe spot with a kitchen & pet friendly accomodations! November 14, 2014
Rated 5.0 out of 5.0 by Don't Pass by Excellent Front Desk personnel exhibited Customer Service Oriented Attitude that is needed more throughout Extended Stay Hotels Industry. Travelling North to South and stopping @ Rocky Mount as the half-way point easily made the trip much more enjoyable. November 6, 2014
Rated 3.0 out of 5.0 by Comfortable bed but questionable front desk service I arrived a little early and the front desk representative was a bit abrupt. This was the first time that I used Candlewood Suites where I was not able to check in a little early and treated with a bit of disdain. I will not be using this hotel again. November 5, 2014
Rated 3.0 out of 5.0 by Great service, no air conditioning Wonderful hotel - lots of room, everything one needs. But, the a/c was not working. Much too warm in the room for a good nights sleep. Too bad, because other than the a/c, the place was a delight. November 4, 2014
Rated 5.0 out of 5.0 by Very friendly property We stay at Candlewood properties very often and this one at Rocky Mount, NC is above the average in staff friendleness. We recommend this place without reservations! October 26, 2014
Rated 5.0 out of 5.0 by Staff was very courteous Very nice and price was reasonable. Would highly recommend staying here October 26, 2014
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