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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.4

    based on 94 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    94reviews

    • 5 Stars
      60
    • 4 Stars
      20
    • 3 Stars
      5
    • 2 Stars
      6
    • 1 Stars
      3

    Nice people, currently poor facility.

    By

    March 03, 2015

    club

    The staff working here was very friendly, but the facility is currently being remodeled. The part we were in was old, dirty and noisy. We made the reservations hoping to enjoy the "heated indoor pool" to get away from the cold winter, but when we checked in the pool was closed. We were never informed about the remodeling or closed pool. I felt we threw away a bunch of Rewards Points.

    Posted byHotelStaff
    March 04, 2015
    Dear Fourth15, Thank you for staying with us on your IHG Rewards Points- it's always a pleasure to host our Members' stay with us! I was very pleased to hear that our staff met the standard of excellence in displaying genuine hospitality. I apologize for the disturbance in the renovations you experienced- we are very excited about our $2.5 million dollar renovation, and are looking forward to showing off our brand new hotel...unfortunately there are occasionally growing pains along the way, for which I apologize that you experienced. We try to communicate this information via our website, but I'm sorry this wasn't clearly communicated to you. We certainly hope to have you stay with us again soon- I am sure you will have an excellent experience in our new rooms!
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    Candlewood Suites review

    By

    March 02, 2015

    platinumelite

    I travel every week and comfort, location, and overall experience is important to me. The Candlewood in Rogers exceeded all of my expectations

    Posted byHotelStaff
    March 03, 2015
    Hi Mdunn54, Excellent! We love it when our guests's expectations are surpassed by our comfort, cleanliness, and genuine hospitality. Thank you for taking a moment to share your experience; we hope to see you again soon!
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    Like coming home

    By

    February 28, 2015

    platinumelite

    Staying here is like coming home. Very clean and friendly place to stay.

    Posted byHotelStaff
    March 02, 2015
    Dear C Pat, Wow! We love hearing that our guests have such high praise for their stay with us, but especially coming from an IHG Rewards Platinum Member! We love hearing that our guests feel at home at our property, so thank you for sharing your excellent experience. We hope to host your next stay soon!
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    Nice spot

    By

    February 24, 2015

    club

    Hotel was clean and quiet. The location was convenient and everything was handled appropriately.

    Posted byHotelStaff
    February 26, 2015
    Dear Guest, Thank you for your review! It's always a pleasure to see that our guests enjoyed their stay, the quality of their room, and the friendliness of the staff. We hope to host your stay again soon!
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