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Rated 4.4 out of 5 by 12 reviewers.
Rated 5.0 out of 5.0 by staff here is always pleasant and available This place has a good atmosphere (and I am pretty picky). The staff is wonderful, friendly, helpful and always available. Rooms always clean and comfortable with good lighting. May 20, 2013
Rated 5.0 out of 5.0 by Hotel Was originally given a room that was not acceptable torn chair mattress was very uncomfortable (room 105) never want that room again!! However I was gladly given another room when I reported it Staff is very pleasant and very professional I have been staying 3 nights a week for a while and will continue to do so May 13, 2013
Rated 5.0 out of 5.0 by Outstanding value and service! Candlewood Suites Austin is an excellent value! I always receive outstanding customer service. April 22, 2013
Rated 3.0 out of 5.0 by Great bedroom. Uncomfortable pull out sleeper The room was very clean. All staff behind desk were polite. I did have an extremely 3 day ( multiple daily trips from my room to the front desk and back again) annoyance as my room key never worked. I constantly had to have it re keyed. After I threw a fit, they finally took care of it via maintenance department. NO compensation was given or offered. April 15, 2013
Rated 5.0 out of 5.0 by Nice Hotel I love the Candlewood Suites, but not happy that they changed my rate. For me going to the Candlewood Suites is only something I can do every once in awhile, but since my rate got changed I can't afford it. I love the fact that it has a bedroom, kitchen and free laundry. March 30, 2013
Rated 5.0 out of 5.0 by Awesome Excellent hotel in good location with professional staff. Good work space and lightning fast hard wire cut my report time from 8-9 hours down to 5 hours (AWESOME). Walked 1.5 miles around the block for cardio without getting in traffic. March 25, 2013
Rated 4.0 out of 5.0 by round rock trip Convenient location, courteous staff, nice room, but mattress was too soft. March 1, 2013
Rated 2.0 out of 5.0 by ROACHES...TWICE! I usually stay here when I'm in town for Reserve drill, because it's a good price for what you get. The staff are friendly and most of the time it's quiet and I can get some sleep. However, the last two visits I have had other visitors in the room with me. The first time, I came into the bathroom to find a giant roach crawling on my toothbrush. As I was checking out that morning, I brought this to the staff's attention. I was told that I would be given a discount if I chose to stay again. On my return trip, no discount was given and there was another roach who joined me in the shower. This was the last straw. I will never stay at this property again. They have a huge roach problem and I just can't stomach them. January 16, 2013
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