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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    83%
    Recommend This Property

    Overall Experience

    4.1

    based on 81 reviews
    83%
    Recommend This Property

    Ratings Breakdown

    81reviews

    • 5 Stars
      47
    • 4 Stars
      17
    • 3 Stars
      3
    • 2 Stars
      7
    • 1 Stars
      7

    Room very clean and comfortable bed

    By

    April 07, 2015

    my wife and I stay at the Candlewood suites in Round Rock was excellent. We feel like the people at the front desk was very nice and extended outstanding service to my wife and I. We also think the price was great and we would recommend Candlewood Suites to one and all.

    Posted byHotelStaff
    April 07, 2015
    BooCindy Thank you so much for your review of your stay here in Round Rock! I am so pleased that you received outstanding service and a comfortable bed as that is what we wish for all of our guests to feel. Thanks again and we hope to see you again next time!
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    Very comfortable stay

    By

    April 01, 2015

    I very much enjoyed my stay at Candlewood Austin-Round Rock. The suite was an excellent value for the price and I slept well. The close proximity to I-35 allowed for easy access to Austin proper and the sundry restaurants and entertainment options the greater Austin area has to offer. Highly recommended!

    Posted byHotelStaff
    April 02, 2015
    Thank you for your comments! We appreciate feedback from our guests stays and it's great to hear when a guest of ours feels right at home! Hope to see you again soon!
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    Ready to leave

    By

    March 29, 2015

    The room is poorly configured. There was only a small amount of room between the bed and the wall and the recliner which made getting in/out of bed difficult. The "smart" thermostat turned off at night thinking I wasn't in the room. There were only two working washing machines. Noise from I-35 and nearby train tracks was constant. It was nice having a kitchen with full sized refrigerator.

    Posted byHotelStaff
    March 30, 2015
    I'm terribly sorry that you did not enjoy your stay with us at the Candlewood Suites in Round Rock. I have discussed your unsatisfactory stay with the team and we are all already diligently working to ensure that the guest laundry area and thermostats are in proper working order and easy to use. I appreciate you taking the time to complete a review of your stay so that we may continue to work on improving our hotel. Thank you.
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    Sleepless nights

    By

    March 15, 2015

    club

    We stayed here 2 nights and cancelled our final night due to lack of sleep. Each night we were awaken every 2 hours by train horns as they passed through town. The location of this hotel is horrible due to the close proximity of the train tracks .
    We travel to Austin often and will never stay at this hotel again !

    Posted byHotelStaff
    March 19, 2015
    We appreciate your feedback,and we are glad to hear we were able to hold up to Candlewood Suites standards. I apoligize that the train did not allow you to sleep, it can be ignored by some and to others it can be a disturbance,so we do apoligize. Thank you again for your feedback.
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