Rated 4.2 out of 5 by 27
Rated 5.0 out of 5.0 by Adamrtx Comfortable, clean and a great price
Really like this place, I travel a lot and a clean room is high on my priority list. No complaints here, the room was a good size and the bed was comfortable. Having a refrigerator and a microwave really helped us save some money by allowing us to bring back leftovers.
September 21, 2013
Rated 4.0 out of 5.0 by RWDLA Clean room & comfortable bed.
Nice room (studio) with clean kitchen and bath. Room rate was very good.
August 27, 2013
Rated 2.0 out of 5.0 by Brutsche Visit with limits!!
Not a good choice you expect breakfast or housekeeping. This area is a car only area. Don't expect to be able to walk any where either. I wasn't impressed with the staff at night especially. It's too much to get some one to help you with bugs in your room. I couldn't wait to get out Austin & this motel!!
August 20, 2013
Rated 1.0 out of 5.0 by TXMan Bad experience
bad smell and so swtiched to another room. also bad smell and even wet carpet around ac unit probably causing a bad rotten kind smell.
unfortunately bad experience and do not want to go there again.
August 3, 2013
Rated 5.0 out of 5.0 by cheesenips62 Clean and very Comfortable and a World Class Customer Service Staff
First time staying at this hotel, and It will not be the last time. The staff made you feel welcome and was very helpful..
July 29, 2013
Rated 4.0 out of 5.0 by snicholls32 Steady Stay
Having worked and traveled to Austin a ton over the last few months, this place is solid. The staff is exceptional and they take good care of me when I am there. They go above and beyond on a regular basis.
The room is clean and comfortable and the location is perfect for me.
Thank you for the great service.
July 16, 2013
Rated 4.0 out of 5.0 by EricH12 Great staff from Mamagement down..
Would Like to thank all the staff for making my stay enjoyable. It was a pleasure getting to know all of you and will for sure be staying there again.
June 7, 2013
Rated 5.0 out of 5.0 by heartoftexas8339 staff here is always pleasant and available
This place has a good atmosphere (and I am pretty picky). The staff is wonderful, friendly, helpful and always available. Rooms always clean and comfortable with good lighting.
May 20, 2013
Rated 5.0 out of 5.0 by Femtraveler Hotel
Was originally given a room that was not acceptable torn chair mattress was very uncomfortable (room 105) never want that room again!!
However I was gladly given another room when I reported it
Staff is very pleasant and very professional
I have been staying 3 nights a week for a while and will continue to do so
May 13, 2013
Rated 5.0 out of 5.0 by KCTX Outstanding value and service!
Candlewood Suites Austin is an excellent value! I always receive outstanding customer service.
April 22, 2013
Rated 3.0 out of 5.0 by Jomom Great bedroom. Uncomfortable pull out sleeper
The room was very clean. All staff behind desk were polite. I did have an extremely 3 day ( multiple daily trips from my room to the front desk and back again) annoyance as my room key never worked. I constantly had to have it re keyed. After I threw a fit, they finally took care of it via maintenance department. NO compensation was given or offered.
April 15, 2013
Rated 5.0 out of 5.0 by Katie51 Nice Hotel
I love the Candlewood Suites, but not happy that they changed my rate. For me going to the Candlewood Suites is only something I can do every once in awhile, but since my rate got changed I can't afford it. I love the fact that it has a bedroom, kitchen and free laundry.
March 30, 2013
Rated 5.0 out of 5.0 by Tanknologist Awesome
Excellent hotel in good location with professional staff.
Good work space and lightning fast hard wire cut my report time from 8-9 hours down to 5 hours (AWESOME).
Walked 1.5 miles around the block for cardio without getting in traffic.
March 25, 2013
Rated 4.0 out of 5.0 by bygeorge76 round rock trip
Convenient location, courteous staff, nice room, but mattress was too soft.
March 1, 2013
Rated 2.0 out of 5.0 by ArmyGirl77 ROACHES...TWICE!
I usually stay here when I'm in town for Reserve drill, because it's a good price for what you get. The staff are friendly and most of the time it's quiet and I can get some sleep. However, the last two visits I have had other visitors in the room with me. The first time, I came into the bathroom to find a giant roach crawling on my toothbrush. As I was checking out that morning, I brought this to the staff's attention. I was told that I would be given a discount if I chose to stay again. On my return trip, no discount was given and there was another roach who joined me in the shower. This was the last straw. I will never stay at this property again. They have a huge roach problem and I just can't stomach them.
January 16, 2013
Rated 5.0 out of 5.0 by Smurf79 The Best Place To Stay
The staff here is always courteous and great to be around. They treat you like family. I love staying here. I keep coming back. When family or friends ask where to stay I always tell them that they want to come here. It's always a pleasure talking to the staff. They are always there for you no matter what time of the day or night. It's been wonderful staying with them. I have really enjoyed it a lot.
January 14, 2013
Rated 5.0 out of 5.0 by cathyp080475 Awesome Stay!
Had a great stay and will definetly be back. Staff great! Room nice and clean!
January 9, 2013
Rated 4.0 out of 5.0 by NightScenes We will be back
This place was perfect for us. Decided we needed an extended stay hotel for our little road trip to the Round Rock area and since we're Priority Club members, decided to stay here. The staff was great and were very helpful. The room was clean and well maintained. The location was also very good, close to several nice places to eat and shopping.
We're alreay planning to go back in the spring.
December 7, 2012
Rated 5.0 out of 5.0 by NMartinez The best value in Round Rock!
This is my preferred hotel in Round Rock. Every two weeks I keep coming back. Excellent value and awesome service from their personnel. I always fell home here.
Being close to Dell headquarters is such a plus.
October 25, 2012