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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    83%
    Recommend This Property

    Overall Experience

    4.2

    based on 119 reviews
    83%
    Recommend This Property

    Ratings Breakdown

    119reviews

    • 5 Stars
      64
    • 4 Stars
      30
    • 3 Stars
      13
    • 2 Stars
      7
    • 1 Stars
      5

    Rooms not clean

    By

    February 24, 2015

    Rooms not cleaned - upon check in, when puled back the bed covers and noted long black hair between the sheets. Be din alternate room had the appearance of having been slept in from the wrinkled appearance of the fitted sheet. Front desk told existing female resident who came down during our check-in to inquire about room cleaning that the hotel only cleaned the rooms once per week.

    Posted byHotelStaff
    February 25, 2015
    Thank you for your comments. We do value our guests and you can be reassured that the rooms that check out daily are cleaned daily. The guests that are staying 7 days or more only have service once per week. We do hope to see you again. Best wishes, April
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    Hot water variable

    By

    February 24, 2015

    Apparently getting their water furnaces replaced, but throughout my stay the hot water was inconsistent. Also, temperature control in the shower was a constant struggle. There was some ongoing confusion of when my room was to be cleaned. The staff was very accommodating and friendly.

    Posted byHotelStaff
    February 25, 2015
    Thank you for your comment, We do value our loyal IHG guests and do hope to see you again. Best wishes, April
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    Some tricky to get to off of the Interstate

    By

    February 19, 2015

    club

    More surprised on the plus side on the quality of the room for the price. Though no fault of Candlewood...gettting to the motel/hotel was some tricky getting to off of the Interstate....glad to have on board direction assistance.

    The rooms were better than expected...price was great....parking was amble though not the best...it wasn't bad either...better than many motel/hotels that I have stayed in before.

    Posted byHotelStaff
    February 24, 2015
    Thank you for your comment, we value our Loyal IHG members and do hope to see you again. Best wishes, April
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    Clean and comfortable room

    By

    February 17, 2015

    platinumelite

    The room was clean and the bed comfortable. Furniture in great condition and a nice work space available for a business traveler. I liked being on the third floor so I could have a window open a lot.

    Would stay here again.

    My only negative comment about this hotel, is that there are so many fragranced products at the facility...the facial tissue in particular was very strongly scented. I am very allergic to many fragrances as are more and more people, so I bought my own tissues. I know there are hotels that are realizing that many people have allergies and are making their facilities fragrance/scent free.

    Posted byHotelStaff
    February 24, 2015
    Thank you for your comment, we value our loyal IHG members and do hope to see you again. Best wishes, April
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