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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    77%
    Recommend This Property

    Overall Experience

    3.9

    based on 64 reviews
    77%
    Recommend This Property

    Ratings Breakdown

    64reviews

    • 5 Stars
      33
    • 4 Stars
      13
    • 3 Stars
      6
    • 2 Stars
      4
    • 1 Stars
      8

    comfortable bed and adequate for overnight stay

    By

    May 29, 2015

    club

    I had stayed at this specific hotel one year previous and was happy with the value for the room; one year later the rooms were a little worse for wear and I felt nervous as single woman. It seemed a little rough, but I can't really qualify that remark.

    Posted byHotelStaff
    June 01, 2015
    Thank you for your candid review. Rest assured that we do take the safety and security of our guests and staff seriously and welcome any areas of concern we may need to address. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
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    great service

    By

    May 27, 2015

    club

    great service, clean rooms, convenient location. I highly recommend this hotel

    Posted byHotelStaff
    May 30, 2015
    Dear dave0725, Thank you so much for taking the time to write this review regarding your recent stay with us. We were so happy to hear that you found our service to be great and our rooms to be clean. We do hope you will stay with us again on a future trip to San Antonio.
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    Outstanding Accomodations with Friendly Staff and Great Service

    By

    April 28, 2015

    My stay at the Five Star Candlewood suites was made possible by the friendly staff and great service. The main staff member who was extremely kind and helpful during my stay was a young man who worked in the afternoon and evening shift. He gave us excellent directions on a map to the River Walk, the best place to park to be close as we are senior citizen and can't walk too far, gave us a card and said if we got lost to just call and he would get us back to Candlewood suites. He also gave me information of the improvements of the missions I had seen in the 50's. His knowledge was valuable, because I am going to plan another visit to San Antonio with a dear friend in Austin, TX sometime soon and I know exactly where we are going to stay. Thanks Candlewood suites for making my stay so memorable.

    Posted byHotelStaff
    April 29, 2015
    Dear Jo-Jo37, It's great to hear that you enjoyed your stay and time in San Antonio. We very much enjoyed having you as a guest. We look forward to seeing you and your friend again soon.
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    Great Stay with Dog

    By

    April 16, 2015

    club

    April was very accommodating, great Staff, Friendly

    Posted byHotelStaff
    April 17, 2015
    Dear Chef Peter, Thank you for the feedback. All of our staff work very hard to provide the best possible guest experience. We're so happy that it showed.
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