Rated 4.2 out of 5 by 18
Rated 5.0 out of 5.0 You will not be disappointed
Our son recently moved to San Antonio and we traveled in November for an early Thanksgiving meal together. We had never stayed at a Candlewood Suites but liked the idea of a kitchen and two living areas. We were pleasantly surprised at how nice the room was, the location was excellent, the kitchen was well stocked and all the amentities were great.
I LIKED not having housekeeping waking me up in the morning to come and change towels...knew that if we needed new ones or garbage collected, we could have that done...but for 5 days, we did not need any help.
In addition, the front desk staff could not have been more helpful. Neirj...(sp?), was wonderful - attentive to all our needs, responsive and pleasant to be around. Because we were all new to town, he helped us out immensely. He's a real asset to the hotel.
So overall - I highly recommend the chain and this location in general. You will not be disappointed
November 28, 2013
Rated 5.0 out of 5.0 by karisa0905 the service
while staying at the candlewood suits i had little worries there. they were very caring to me and my family. i was so impressed with them that i will be going there again. thanks alot guys, you saved my family money and stress, shout out to the staff.
November 24, 2013
Rated 3.0 out of 5.0 by MiPhotoGuy Nothing Special
The front desk staff was courteous and pleasant. The room was fine and clean. Beyond that nothing really excelled. The bathroom was clean but had a missing shelf in the shower. The stairways looked like they had not been vacuumed in weeks. There was garbage piled up near waste bins at each end of the hallway. There is very little parking in front. I really should have switched to the hotel next door. It looked much newer and nicer.
October 25, 2013
Rated 5.0 out of 5.0 by Geoff6126 Staff
Dawna was simply exceptional. Whatever we needed she was there with a smile and help.
August 22, 2013
Rated 5.0 out of 5.0 by EGC1988 Managers and staff
Everyone was very friendly and helpful throughout our 3-4 week stay there. Every time we needed something, they were able to answer our question or get what we needed. They made our displacement from our home very stress free from what was really happening in our lives. It was a great plus staying there long-term. One thing only is that you need to fight for time at the washer/dryer on most days. Other than that, they have a gym to use with T.V. to watch, a cupboard with a good amount of variety, and pleasant staff and managers. And a plus to stay at when you have pets! It has a couple of eating establishments within walking distance as well. Would love for them to get a bigger pool area! Then it would be awesome!
August 20, 2013
Rated 4.0 out of 5.0 by Chully101 Clean, comfortable
Very nice staff greet you at the front desk. The rooms are clean, beds really comfortable. Barking dogs in one of the guest rooms is a the one negative. Please keep the barking dogs outside.
August 19, 2013
Rated 5.0 out of 5.0 by Apofan72 Home Away from Home
I loved my stay at candewood suites, the staff made you feel like family.. Even knew you by name when they greeted you! They're are too many of you to mention so I'm thanking you all for the hard work you do and for making us feel like we were at home.
August 1, 2013
Rated 1.0 out of 5.0 by Islanders3 Teribble poorly managed and upkept
It is obvious that the hotel management have done nothing to fix their check in process and unprofessionalism of employees. We arrived on time as per their check in policy and did not get into our room until an hour and half later from their check in time. Housekeeping did a poor job of replacing the sheets in the room. I watched housekeeping and did not see them come out with dirty sheets. I only saw them with a rag and spray to wipe common areas and bring in new towels. I pulled the sheets back and found hair and dirt.
June 24, 2013