Rated 4.2 out of 5 by 18
Rated 2.0 out of 5.0 by metaylo Never Again
First time I stayed in a hotel for 2 days and they never cleaned my rooms. I had to basically go get towels and soap and clean it myself.
June 21, 2013
Rated 5.0 out of 5.0 by Sassy1116 Wonderful
Friendly staff, great accommodations!!!
June 17, 2013
Rated 5.0 out of 5.0 by chuck0804 Well appointed and very comfortable
We loved everything about our stay and the room in general. However, the pillows leave a lot to be desired. They are very hard and very uncomfortable. I woke with a headache every morning.
May 7, 2013
Rated 5.0 out of 5.0 by GTMDA If You Have To Be Away From Home An Extended Time, This Is The Place
I was in San Antonio for 10-weeks of training and a friend recommended this particular Candlewood Suites. I am very glad I took her advice and stayed here. This is a really well run property and I enjoyed staying here very much. This was probably the quietest hotel I have ever stayed in. I had a room on the 4th floor and rarely ever heard anyone--even during Spring Break. My room was very comfortable and functional. I enjoyed having the gym and took advantage of it quite often. The "Candlewood Cupborad" is very well stocked. I appreciated the fact that there was someone at the front desk 24/7. Although I did not use the free laundry, I saw many people taking advantage of the facility. As good as all of the amenities were at this location, the staff is really the crowning jewel of this location. After 10 weeks I felt like I really got to know the folks who worked the front desk. Felicia, Angie, Elizabeth, and Niraj were absolutely outstanding. Very professional and friendly. Whether I was leaving or coming back after a long day, they always said "hi" and were genuinely interested in "how my day had gone". Even if you don't have to stay in San Antonio for an extended period of time, you should really consider staying here. It is about half way between Sea World and Fiesta Texas. Overall, a great experience.
April 20, 2013
Rated 4.0 out of 5.0 by Dee01 great property, bad maid service
We were there for an event nearby held at 8:30 am. Instead of being rushed to pack we asked for a 1 pm checkout so that we could return later at a more convenient time to pick up our bags. We had bought over $60 of food that was still unopened in the bag on the counter. When we returned for our bags at 12:15 pm our bags were still there, the maid service had clearly begun to clean up and our food was nowhere to be found. What a disappointment to our kids!
But on the plus side- the property was very well kept and quiet, and the desk staff were very helpful.
April 12, 2013
Rated 4.0 out of 5.0 by wynneth Great place, needs more true suites
The staff are wonderful, the atmosphere is great, and the perks are nice. The only single issue I have is that this property only has 4 King Suites (true, multiroom suites). All the other rooms are not what I would call suites. We got a "suite" with 2 queens, expecting there to be some sort of division of the room. There isn't. The room is two queen beds, chest of drawers with a tv on it, desk, counter with sink, burners, and dishwasher, and fridge. All in one living space. If you plan to try this with small children, you should be very sure that you have walked all of Six Flags each day so they are willing to sleep in the same room with you and you are able to sleep. That's the only complaint. The staff are all very friendly, restaurant recommendations hit the spot, and the Candlewood Cupboard is handy. Being located almost exactly between Six Flags and Sea World made our vacation easier. There is also a Sonic drive-in almost in the parking lot, which made my wife very happy.
March 23, 2013
Rated 4.0 out of 5.0 by DTW01 Great Service
Friendliest Staff we come across in a long time. Outstanding. Made us feel right at home.
January 25, 2013
Rated 5.0 out of 5.0 by zeva10 Great Staff...Family atmosphere
We had the pleasure of staying at Candlewood for 8 months. It felt like home from the start. Justin, Felicia, Niraj and Angie the front desk crew were the best, always friendly and accommodating. I actually hated leaving them. They were strangers, now friends!
January 5, 2013
Rated 4.0 out of 5.0 by Thiyagu Good hotel to stay
This is a newer property and it is clean. It is right by the loop and has easy access to attractions. I liked the stay
January 4, 2013
Rated 5.0 out of 5.0 by Nate212 Great long term stay
My 5 month stay at the Candlewood Suites near Sea World could not have been any better than it was. The staff was very friendly and accomodating and if I am ever back in San Antonio I am definitely staying here. The hotel invited me to a few different social functions and I was made to feel at home. There is plenty to do in the area as there is a good restaraunt, a nice sports bar/ billiards with about 20 TV's showing pretty much every sporting event and a reasonably priced gym right next door and downtown/Riverwalk are only about a 20 minute drive from the hotel.
January 3, 2013