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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    84%
    Recommend This Property

    Overall Experience

    4.2

    based on 150 reviews
    84%
    Recommend This Property

    Ratings Breakdown

    150reviews

    • 5 Stars
      90
    • 4 Stars
      29
    • 3 Stars
      14
    • 2 Stars
      5
    • 1 Stars
      12

    hotel not up to standard

    By

    April 12, 2015

    platinumelite

    Stay away from this hotel if you plan to check in early. Poor customer service and dirty rooms.

    Posted byHotelStaff
    April 14, 2015
    Thank you for taking the time to share your thoughts and comments regarding your stay with us. Our guaranteed check-in time is 3 pm and although we do our best to accommodate early check-ins it is not always possible. We always try our best to ensure we meet our guests needs and apologize for your disappointment. Rest assured that we take all comments and suggestions to heart so that we can improve and provide the exceptional service that our guests expect and deserve.
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    Not comfortable

    By

    April 07, 2015

    The hotel was a standard hotel and it was below what I expected it to be. I knew about candlewood properties but this one must not been the best. My room didnt feel fresh, and not at a good temperature.

    Posted byCustomerCare
    April 16, 2015
    Dear Realrickster, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests, however, it seems that we were not able to execute an exemplary hotel stay experience due to the condition of the room received. Please accept our sincerest apologies for the shortcomings you have experienced. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences in order to meet our guests' needs and expectations. Once again, thank you for staying with us. We value you as an IHG Rewards Club Gold member and hope this experience will not deter you from giving us another opportunity to make your stay as pleasant as possible. Sincerely, Divina P. Case Manager IHGCare
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    Outstanding service & value

    By

    April 05, 2015

    club

    We really enjoyed our stay! This has been the nicest hotel we have stayed at in a very long time! Everything was perfect from the moment we walked in until we checked out. The amenities provided weren't even listed in the original hotel description, that made it that much nicer to have so many amenities! The cost couldn't be beat! The staff went above & beyond to ensure our comfort! This is the only hotel I will stay at for now on! Thank you!

    Posted byHotelStaff
    April 07, 2015
    Thank you so much for your positive feedback about our property. Our top priority is to provide great service and comfort for our guest and appreciate when our guest are happy with their stays. Thank you again for your comments.
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    Convenient and Great Service

    By

    April 01, 2015

    club

    Everything went smoothly and all of the Candlewood suites staff were friendly.

    Posted byHotelStaff
    April 02, 2015
    We are so glad that you enjoyed your stay and that our customer service met your expectations. We appreciate you taking time to give us your feedback. Thank you and we hope to have you as our guest again.
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