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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    84%
    Recommend This Property

    Overall Experience

    4.2

    based on 137 reviews
    84%
    Recommend This Property

    Ratings Breakdown

    137reviews

    • 5 Stars
      81
    • 4 Stars
      27
    • 3 Stars
      13
    • 2 Stars
      5
    • 1 Stars
      11

    Great Experience

    By

    January 14, 2015

    Upon arrival we were pleasantly surprised. The hotel was in a great location and was easily accessible, at least it was for me. The suite was spacious and the bed was very comfortable. We were able to relax while at the hotel. We had a great time in San Antonio and being able to rest peacefully after our activities made it all better. The staff was also very nice as we checked in and out very quickly, which helped greatly as we were able to hit the road to our next destination. While we were here for 2 days of our vacation, it was still enjoyable. Definitely worth the value. I would absolutely choose this hotel again on our next vacation.

    Posted byHotelStaff
    January 14, 2015
    We are so appreciative that you have taken the time to rate our property. We look forward to sharing these wonderful compliments with our team and we certainly hope to see you in the future.
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    Great Stay

    By

    January 06, 2015

    Stayed here on several occasion, this has been one of the better stays. The hallways were clean, the room was clean and the staff was friendly.

    Posted byHotelStaff
    January 08, 2015
    Thank you so much for your loyalty to our hotel and for the opportunity to provide you with a better experience at our hotel. We really appreciate you taking the time to provide us with your feedback. We hope to see you again, soon!
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    Service Attitude is King

    By

    January 05, 2015

    My family and I had an awesome time in San Antonio. The cleanliness and amenities at this hotel are excellent. Still to me, the most important aspect that made the difference is the welcoming and customer service attitude shown by Wendy. We should all learn from her. Make sure you say hi for me next time you visit.

    Posted byHotelStaff
    January 07, 2015
    Thank you for taking the time to write this review. We are very happy that you were pleased with the customer service you received during your stay. Guest satisfaction is our top priority and it is nice to hear that Wendy was able to meet your expectations. We hope to see you again, soon!
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    2 kids and 2 puppies !

    By

    December 27, 2014

    club

    staff are very nice and the internet speed is excellent and pretty reliable, we loved that it was pet friendly and the room was large enough for all of us, the laundry area was nice and the lending library ,
    the kitchen had just enough gadget for a quick stay and we loved having it ,
    the ac though was kinda annoying, u either have the cold air in your face or no air at all , we had to put a blanket on half of it so we could sleep without getting sick ,

    the cleaning service was only available once a week, which was not very convenient
    the swimming pool was not heated, so though it was nice out side in Dec , the water was still cold
    the pets has no playing are or relief area inside the room , that would b the only thing missing since it is a pet
    friendly hotel
    we had to have the puppies playing in the parking lot since the nearest park was far and we are not from the area anyway ,

    I would recommend this hotel for families for sure

    Posted byHotelStaff
    December 29, 2014
    Thank you so much for taking time to provide us with your feedback. We are happy that you enjoyed your stay with your family and puppies! We hope to have you and your family back again soon.
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