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    Candlewood Suites San Antonio NW Medical Center

    Great Service at this All-Suite Hotel in Northwest San Antonio.

    Experience fine Southern hospitality when you stay at the Candlewood Suites® San Antonio Northwest Medical Center hotel. Whether you're here for a business trip or family vacation this hotel offers all the amenities you need for a comfortable extended stay in San Antonio, TX.

    This all-suite hotel in Northwest San Antonio is near the Medical Center, USAA, KCI and the University of Texas Health Science Center. We are also just minutes from Lackland Air Force Base. When it's time to work, set up your laptop at the spacious work desk and check your email using the free Wi-Fi.

    While in San Antonio, TX, guests can enjoy easy access to some of the city's best attractions. Six Flags Fiesta Texas offers an exciting day of fun for your family! We are just minutes from SeaWorld® San Antonio, Malibu Castle and The Shops at LaCantera. Downtown San Antonio, home to the famous River Walk and the Alamo, is just a short drive from the hotel.

    If you're looking for hotels in San Antonio with great amenities, we've got everything you need to feel right at home, including our 24-hour Candlewood Gym, free guest laundry services and an outdoor pool. Borrow your favorite videos and at the Lending Library. You can also stop by the Candlewood Cupboard for various meals, snacks and sundry items at value prices. Whatever brings you to town, our hotel staff is ready to serve you!

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    Quick Info

      • Check In: 3:00 PM
      • Check Out: 12:00 PM
      • Minimum Check-In Age: 18
      • Late Check Out Available
      • Parking: Free
    • Print Fact Sheet
    • Chat With Us
    • Important Update

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accommodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    The IHG Green Engage system is an online tool that gives our hotels the means to measure their day-to-day environmental impact.

    Getting Here

    Candlewood Suites San Antonio NW Medical Center
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    85%
    Recommend This Property

    Overall Experience

    4.2

    based on 191 reviews
    85%
    Recommend This Property

    Ratings Breakdown

    191reviews

    • 5 Stars
      117
    • 4 Stars
      36
    • 3 Stars
      17
    • 2 Stars
      7
    • 1 Stars
      14

    buenas Instalaciones y personal amable

    By

    March 30, 2016

    Tenía mas expectativas pero el hotel y las instalaciones son aceptables.

    Posted byHotelStaff
    April 04, 2016
    Thank you for being our guest and taking the time to leave us comments about you stay. We are happy that you enjoyed your stay and hope to see you back again soon.
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    Great service but some errors

    By

    March 29, 2016

    club

    All of the staff was very friendly and helpful. I was slightly dissatisfied with the cleanliness of the room when I entered but I am OCD with cleaning. Just some dirt in the hard to reach corners. I had a package delivered there but I was not informed of its arrival. I had to contact the hotel a few days after I checked-out. The staff member was helpful and had the package overnighted to me free of charge. Overall, I had a positive experience in my 8 week stay, I would recommend this hotel to anyone looking for extended stay facilities like kitchenette in the room and free laundry facilities.

    Posted byHotelStaff
    April 02, 2016
    Karind, I am glad overall you had an enjoyable stay. We strive to be the best and this great feedback. If you are back in the San Antonio are please come and stay with us again. Thank You,
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    Unsecure parking don't dare leave anything in your car!

    By

    March 25, 2016

    Horrible security, I have been staying here for years, crime has gotten worse I have personally seen at least 3 cars broken into over last three years. this year it was mine. Cops told me that they are there all the time. if you are a contractor and have stuff in your truck might as well give it away or leave your doors open because if you stay here they are going to steal it.

    Posted byHotelStaff
    March 29, 2016
    Thank you for providing us with your feedback. We appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have experienced. Guest comfort and safety are of the utmost concern to us and we are committed to making every possible effort to provide a secure environment. While our guest's feedback is extremely important to us, we must inform you that hotels are not liable for damages that occur in their parking areas. We do try our best to inform our guests not to leave any valuables in their vehicles, so this does not occur. Once again, we appreciate you taking the time to share your comments with us and apologize that this happened while being a guest at our hotel.
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    okay place to stay

    By

    March 20, 2016

    This is an alright hotel. I only stay here when it is the last resort due to the general manager being so rude and unhelpful. However, my last time here there was a new employee who just started who was very pleasant and helpful unlike the others. I guess the general manager decided it was time to hire friendly people.

    Posted byHotelStaff
    March 23, 2016
    Thank you for taking the time to leave us with your feedback and for your loyalty as our IHG Rewards Club Spire Elite member. We sincerely apologize for any inconvenience you may have experienced during previous stays and with any of our staff members. On the other hand, we are glad that Polly, our newest staff member, was pleasant and helpful. Although it is certainly regrettable that some aspects of our hotel did not live up to your expectations, we highly appreciate your comments. It is in our continued efforts to maintain and improve our amenities and services in order to be consistent in providing comfortable as well as friendly accommodations. We do hope that you will allow us to welcome you back and give us another opportunity to make it up to you.
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