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    Candlewood Suites San Antonio NW Medical Center

    Great Service at this All-Suite Hotel in Northwest San Antonio.

    Experience fine Southern hospitality when you stay at the Candlewood Suites® San Antonio Northwest Medical Center hotel. Whether you're here for a business trip or family vacation this hotel offers all the amenities you need for an comfortable extended stay in San Antonio, TX.

    This all-suite hotel in Northwest San Antonio is near the Medical Center, USAA, KCI and the University of Texas Health Science Center. We are also just minutes from Lackland Air Force Base. When it's time to work, set up your laptop at the spacious work desk and check your email using the free Wi-Fi.

    While in San Antonio, TX, guests can enjoy easy access to some of the city's best attractions. Six Flags Fiesta Texas offers an exciting day of fun for your family! We are just minutes from SeaWorld® San Antonio, Malibu Castle and The Shops at LaCantera. Downtown San Antonio, home to the famous River Walk and the Alamo, is just a short drive from the hotel.

    If you're looking for hotels in San Antonio with great amenities, we've got everything you need to feel right at home, including our 24-hour Candlewood Gym, free guest laundry services and an outdoor pool. Borrow your favorite videos and books at the Lending Library. You can also stop by the Candlewood Cupboard for various meals, snacks and sundry items at value prices. Whatever brings you to town, our hotel staff is ready to serve you!

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    Quick Info

      • Check In: 3:00 PM
      • Check Out: 12:00 PM
      • Minimum Check-In Age: 18
      • Late Check Out Available
      • Parking: Free
    • Print Fact Sheet
    • Chat With Us
    • Important Update
      [{"start": "1321938000000","end":"1336276800000", "desc": "

      February 15th through May 2012, our hotel will undergo a 4-Phase, $1.5 million renovation, including 100% of our guest suites. We expect minimal impact to guest comfort as construction will be limited to daylight hours & most will not be visible to guests. We are taking extra care to ensure you receive our same great service.

      "}]

    Highlights

    • On-site Guest Self-Laundry Facilities
    • Standard Wireless Internet service is free for all members
    • On-site Fitness Center Available
    Pets Welcome

    It’s hard to leave your best buddy at home when you’re traveling for extended periods, so we provide a pet friendly experience. Restrictions and fees apply.

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    Whether you are booking suites for a family reunion or suites for your company's training needs, Candlewood Suites hotels can accomodate your group.

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    Workout whenever you want: Candlewood Gym always has an open door and lots of aerobic and cardio equipment to make it easier to stick to your exercise routine, no sweat.

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    At Candlewood Suites® hotels, we want you to experience comfort in every sense.

    Getting Here

    Candlewood Suites San Antonio NW Medical Center
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    84%
    Recommend This Property

    Overall Experience

    4.2

    based on 152 reviews
    84%
    Recommend This Property

    Ratings Breakdown

    152reviews

    • 5 Stars
      91
    • 4 Stars
      30
    • 3 Stars
      14
    • 2 Stars
      5
    • 1 Stars
      12

    Outstanding all the way around

    By

    April 27, 2015

    club

    Very friendly and excellent service. Wonderful location.

    Posted byHotelStaff
    April 27, 2015
    We thank you so much for your kind words about our property. We strive to provide great service and comfort for our guest and appreciate when our guest are happy with their stays. Thank you again for your input.
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    Above and beyond...thank you!

    By

    April 24, 2015

    club

    We thought we had gathered everything from our room. We got all the way back home in Joshua, Tx and realized we left husbands phone charger behind. Called the next day and spoke to Wendy @San Antonio location. She assured me the room would be checked and she would get back to me. Later the same day I received a call from Wendy the the charger had been found. She sent the cord out by FedEx, and we recieved it within 2 days.
    So grateful...So thankful!! ~Cynthia~

    Posted byHotelStaff
    April 27, 2015
    Thank you for your feedback about the customer service you received at our hotel. I am so happy that our staff member was able to assist you with the item left behind. We appreciate you being our guest and hope to have you stay with us again.
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    hotel not up to standard

    By

    April 12, 2015

    platinumelite

    Stay away from this hotel if you plan to check in early. Poor customer service and dirty rooms.

    Posted byHotelStaff
    April 14, 2015
    Thank you for taking the time to share your thoughts and comments regarding your stay with us. Our guaranteed check-in time is 3 pm and although we do our best to accommodate early check-ins it is not always possible. We always try our best to ensure we meet our guests needs and apologize for your disappointment. Rest assured that we take all comments and suggestions to heart so that we can improve and provide the exceptional service that our guests expect and deserve.
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    Not comfortable

    By

    April 07, 2015

    The hotel was a standard hotel and it was below what I expected it to be. I knew about candlewood properties but this one must not been the best. My room didnt feel fresh, and not at a good temperature.

    Posted byCustomerCare
    April 16, 2015
    Dear Realrickster, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests, however, it seems that we were not able to execute an exemplary hotel stay experience due to the condition of the room received. Please accept our sincerest apologies for the shortcomings you have experienced. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences in order to meet our guests' needs and expectations. Once again, thank you for staying with us. We value you as an IHG Rewards Club Gold member and hope this experience will not deter you from giving us another opportunity to make your stay as pleasant as possible. Sincerely, Divina P. Case Manager IHGCare
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