Rated 4.2 out of 5 by 20
Rated 5.0 out of 5.0 by ChenJ. Pleasantly Surprised
The hotel looked freshly renovated upon arrival. Rooms were clean and updated. Staff friendly. Could ask nothing more from the stay.
February 26, 2014
Rated 4.0 out of 5.0 by Pott_231 Relaxing hotel for a great vacation.
We had a couple of rooms...perfect for the number of people we had. Rooms were very clean. Beds comfortable. Checking in was super easy and the staff was helpful with questions and directions. The hotel itself seemed almost new. Would definitely stay again. Centrally located to attractions and beaches in San Diego...made it easy to enjoy our vacation. The front desk was helpful when asking for suggestions on restaurants and places to visit.
February 11, 2014
Rated 5.0 out of 5.0 by Travellers 25654 Excellent Hotel
Overall I had a fantastic stay. Check in was fast and friendly. The rooms were immaculate and have a kitchen which I did not use but would have been nice if I was traveling with the family. The hotel location is also great. It is on a quieter street and not right on the main road.The internet connection was fast and the connectivity was always good which is important for me since I am traveling for business. I will recommend Candlewood to my colleagues when they are in the area.
January 11, 2014
Rated 2.0 out of 5.0 by bodidley Not the greatest experience
The room and location are nice. However the staff, was not helpful. When informing them that my room AC did not have a Knob to control the temperature, I was told that to look at my room wall. There I will have a Control Panel. There was no Control Panel on the Wall. When informing the staff that I did not receive any channels on my TV, instead of coming to my room and seeing what the problem was, they tried to tell me, to re-set my remote. Later that day, a staff member finally came to my room with the remote from the office, and was able to reset my TV. A package was sent to me to the hotel. NO ONE from the staff left me a message informing me that I had received a package and it was at the front desk. I received a phone call from the person who sent it and she asked if I received. We called down to the front desk where we dicovered the package had come the previous day.
This hotel has great potential, good sized rooms, good location. However the Front Desk Staff...they need to learn customer service skills. They should not have the attitude that they are doing us a favor, when the paying customer asks for basic service.
December 30, 2013
Rated 4.0 out of 5.0 by SparkleFarkle Everything you need for an extended stay.
Stayed for 9 nights in 2 bedroom suite. Comfy beds, comfy seating. Kitchenette was great for making breakfast every day, full size refrigerator, everything you need, although not generously stocked with utensils. Lobby has good coffee 24/7 which was the way to go vs. in-room coffee maker. The hotel is quiet, just far enough off the main road and no traffic behind it. Complimentary laundry facilities were great. Free Wi-Fi. We needed the extra space, so it was a relaxing, comfortable stay. One huge negative is the carpet and underfloor. You can feel uneven and holes in boarding under the carpet, and the carpet is gross. Dark, so you don't see the dirt. I wore my flip flops. Everything else was very clean. Minor negative ... Living room area short on lighting. It suited our needs and I would go there again.
November 23, 2013
Rated 5.0 out of 5.0 by Gail67 Perfect location, value for overnight stay
We were just in town overnight for the Broncos/Chargers game. The staff was polite, parking was easy, and the location was ideal. The suite was comfortable, clean and well stocked. The bed was comfortable and the TV's were large, modern and came equipped with Direct TV. I would recommend this hotel and return here again if I came back to San Diego for another quick stay.
November 14, 2013
Rated 5.0 out of 5.0 by FamilyVisit456 Great accommodations
Had a short stay at Candlewood. Room was excellent and the Staff was very helpful. Very good location in Hotel Circle and close to the heart of San Diego's Olde Town and Balboa Park. Would recommend to anyone based on price and indemnities!
October 30, 2013
Rated 5.0 out of 5.0 by Muncie Clean and great service
In September my husband and I and another couple stayed a week at Candlewood Suites in San Diego. We had a two bedroom suite that was very clean and spacious. The staff was very courteous and helpful. I especially want to mention that Michelle at the front desk was very helpful. We go to San Diego every year and I really wish I had found Candlewood Suites earlier. We will certainly stay there again and recommend it to all of our friends and relatives. Thank you for a wonderful stay.
September 29, 2013