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Rated 4.4 out of 5 by 60 reviewers.
Rated 2.0 out of 5.0 by You don't have much of a choice Texas has a different way of doing everything, and that's certainly what you have to deal with here. Chances are if you're in San Marcos, you have to be and you're not here for fun. All hotels in the area are ridiculously overpriced, so you end up here, which is also overpriced and is nothing more than an everyday Candlewood Suites, but with much less parking. To be honest, I don't know why you've decided to stay here and pay for this... Why would anyone pay so much for a Candlewood Suites? August 16, 2014
Rated 4.0 out of 5.0 by Great stay with exceptions My nine day stay was great with the exception of the elevator being the slowest of all the hotels I've stayed in and the TV location being at a fixed angle on the wall; if you're watching from the desk or bed, you're viewing from an angle and not straight. August 16, 2014
Rated 5.0 out of 5.0 by New hotel - small problems but great stay Being in town for the night I stayed here to try it out and because it was minutes from where I was going. After booking online and getting 2 email confirmations of my reservation, the reservation at the front desk was different but the staff were quick and friendly about correcting it. The hotel was extremely clean and very pleasant looking. After checking in and going to the room I set the A/C to 72 so the room would be cool when I returned later that evening. The A/C tripped itself and the room was a balmy 85 when I returned. It took several tries of resetting to get it going but wasn't too much of an inconvenience besides having to wait for the room to cool off after being out in 100 degree weather all afternoon. The room was very clean, beds were surprisingly comfortable and the half wall countertop was a pleasant addition for not only using my laptop but placing my luggage for ease of access. My few suggestions would be to add a few more towels to the bathroom and the channel selection on the TV was very limited. August 11, 2014
Rated 4.0 out of 5.0 by Staff and Service. I come to San Marcos quite frequently due to the fact that I work for Texas State; however, I work in Houston. Most of the time I stay in another location; however, most of our counselors chose to stay here. However, I was greatly disappointed when I returned to my room, at the end of the day, and my bed had NOT been made, trash had NOT been emptied & overall...I guess it was overlooked that day. And NO, I did NOT have a "do not disturb" sign on my door because I left for the day to go to work on campus. Signed, Puzzled August 11, 2014
Rated 5.0 out of 5.0 by Great Convenience Great convenience to Embasy Suite where Texas Pharmacy Convention was and to Outlet Mall and Wimberly , about 1 hour from San Antonio August 10, 2014
Rated 5.0 out of 5.0 by Great people Clean, comfortable, and friendly people. Overall a great place to stay for a single night or several. August 9, 2014
Rated 5.0 out of 5.0 by Great front desk staff!!!! I used reward points to stay at the hotel over the weekend, and while there the staff was top notch. I stay at a lot of IHG hotels and many times I am not impressed with the staff or the hotel, but this place was a nice surprise. August 6, 2014
Rated 4.0 out of 5.0 by San Marcos Candlewood Staff was excellent, even housekeeping greeted us with a "Good morning" or hellos when passing, although a 2nd elevator would have been an improvement, one for guests and one for housekeeping. Or a housekeeping storage room on every floor. It would have allowed improved use of the elevator for guests. All employees were upbeat and pleasant. The front desk seemed organized and efficient. TRAIN NOISE: Some are used to it. I am not, so I did not sleep well. This was not the hotel's fault, but had I known the frequency these tracks are traversed and how close the track is to the hotel, I probably would not have stayed there, particularly for the price. Room furnishings and cleanliness were excellent. A variety of pillows on the bed would be nice, like 2 big and 2 small. I unfortunately do not care a fat pillow. July 30, 2014
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