Rated 4.3 out of 5 by 24
Rated 5.0 out of 5.0 by raffiii Very comfortable stay
I was here recently for 2 nights, the suites have a great functional space with separate living room and kitchenette, just like a mini-apartment or similar to studio. Room was clean and well decorated.
Staff was very friendly and professional and the gym was a nice surprise - there were 2 treadmills (one very old), a recombinant bike and an elliptical and a stairclimber-type machine plus free weights and a universal machine.
Anyway, I would recommend this property and would stay here again without hesistation. Candlewood Cupboard is a nice concept and I used it to get some milk - decent selection of snacks and sundries.
September 21, 2013
Rated 5.0 out of 5.0 by Amazon Excellent service and very comfortable room
We had a problem with the air conditioner and the staff jumped right on it. The problem came back later and they took 25% off our bill.. A very comfortable room with a kitchen. I would definitely stay ther again.
September 7, 2013
Rated 4.0 out of 5.0 by Alumnivisit1 Alumni Visit
Our suite was comfortable and very convenient to the airport, as well as to dining and shopping, within two miles. Staff were all helpful and pleasant, and we would recommend this for an extended stay (more than one night).
August 22, 2013
Rated 4.0 out of 5.0 by Mak22 Great location and comfortable room
Needed a room for a friend's wedding. This worked out great since it was clean and reasonable. Not too close to airport to avoid traffic noise and airplane noise.
August 20, 2013
Rated 1.0 out of 5.0 by WOK13 Smokey the Bear
The two rooms I was given smelled like a 3 pack a day couple had stayed there for 2 months. I reserved two non smoking rooms but was given smoking ones and told that all of the non-smoking ones had already been given away. I was offered a smaller studio room but the staff never seemed to be able to find one and didn't bother to keep looking after my second day of a 8 day 2 room stay. After I brought this to their attention they offered to reduce my rate to the studio rate but reneged on that offer at checkout.
I woke up with headaches everyday despite using over 2 bottles of Frabreeze and burning incense constantly.
All in all I would never recommend this hotel, not even to my worst enemy. Smokey rooms and poor customer service.
July 31, 2013
Rated 5.0 out of 5.0 by Dotty90 Great service; kitchen is wonderful
Had really excellent service. They were helpful in trying to accomodate us with a handicapped room, and had advice for next time we make a reservation. The rooms are modern, very clean, nicely arranged. Great how the bedroom is its own room. Really helpful to have a kitchen at our disposal. It was very well equipped. The counter was perfect height for a wheelchair. Even had soap to wash dishes. This was a scouting stay to let family know if this would be a good place to stay, and I would highly recommend it. It's also centrally located in Orange County. One last note, the manager and staff on duty at front desk were very helpful and nice. Candlewood Suites has done very well to have them on board. This is our first stay at Candlewood suites, and it's now going to be our place to stay when we visit.
July 15, 2013
Rated 5.0 out of 5.0 Wonderful staff
I had a wonderful stay at this hotel. The staff at the front desk were absolutely amazing and really made my stay much more comfortable.
We were four young women sharing a suite and splitting the bills between our credit cards. Needless to say, we were a disorganized mess. But the staff worked with us, separated the bills, and made sure we had everything sorted out correctly.
The staff made a point to learn my name, stopped me in the hallway to tell me I had mail, and always greeted me with a smile. Coming home was a pleasure each night.
The free DVD library was also a great perk!
Helpful suggestion- have a larger place than the stairwell garbage cans for people to empty their trash during the week.
June 27, 2013
Rated 4.0 out of 5.0 by tbone10 The beds are very comfortable and the kitchen is great.
The suites are very comfortable along with nice flat screen TV's
with HDTV. The kitchen has all the things that I have at home which
gives me a good home feeling.
May 1, 2013
Rated 2.0 out of 5.0 by julz DONT USE THE INTERNET
THE INTERNET SERVICE WAS HORRIBLE!! Now for the good report, for the most part, the staff is very friendly exception of one person who seemed to be miserable everyday. The other bad review is the cleaning was not very good. I would not give this hotel a good rating. If your like me and need the internet, good luck! I had severe problems everyday of my stay I had to call the helpdesk to change my IP to a new channel in hopes of getting better service
April 16, 2013
Rated 5.0 out of 5.0 by Junsei329 JUN 329
Everything is perfect!!
Everyone is a kind of family for me.
Thank you very much.
April 7, 2013
Rated 5.0 out of 5.0 by NatalieC Excellent, would stay again
Excellent stay. AAA discount, Nyquil available in the Candlewood Cupboard. Even the coach bed was comfortable. Extra pillows brought when needed. Great value. Like have your own little apartment.
March 22, 2013
Rated 4.0 out of 5.0 by Traveler0774 Good choice for a business traveler
Not fancy but this hotel has kitchens for those that do not want to eat out. Rooms are set up to sit comfortably and work and wifi is usually dependable. Clean and the staff is terrific. A small workout room and laundry are nice features.
A few comments....floors are wood and noise can be an issue if your neighbor isn't quiet and calm. Wishes...that this be a non-smoking hotel and an electric door at the entrance would be helpful to bring luggage in/out.
February 18, 2013
Rated 5.0 out of 5.0 by AndyG505 Best Hotel with Best Value in Orange County
I've stayed in quite a few of the hotels in South Orange County, and once I stayed at this Candlewood Suites, I've chosen not to stay anywhere else. The rooms (especially now that they've upgraded them all, but even before) are some of the largest and nicest in any hotel of this class. The amenities, especially having your own full kitchenette, are amazing. Comfortable, always clean, and one of the nicest and most dedicated hotel staffs I've encountered. I'm only giving them this good a review because they outright deserve it. Given the value and the quality, to me, this is the best business/casual-leisure hotel in OC.
January 11, 2013
Rated 3.0 out of 5.0 by Winder neat, small, quiet, new but with a bit "suite smell"
Stayed 2 nights with wife. But when I booked I didn't notice it only offered queen size bed. Staff allowed us to switch to 2 double beds room but that one did have kichen smell. The last day I requested 4pm check out but was only allowed for 2pm. As a platinum member this was a bit disapointed.
This hotel has a good location. quiet while not far from shopping areas (with car of course).
January 9, 2013
Rated 5.0 out of 5.0 by Veerappan Another Home!
This is my second stay in Candlewood Suites Irvine Orange County - it is like being another home separated by few thousand miles - had a pleasant stay this time too - would definitely willing to stay, whenever goes to Irvine.
December 12, 2012
Rated 5.0 out of 5.0 by Ching Comfortable Stay
My husband and I purchased a 3-day Disney/CA Adventure pass and we stayed for one night at the Candlewood Suite & Hotel. We had a pleasant and comfortable stay. Highly recommend this hotel. It had a kitchen, complete with all your needs (although we did not get to use them since we only stayed one night). The bed is very comfortable, had wi-fi access, and shower/bathroom was nice and spacious. You also get to pick a snack in their snack room upon check in.
October 6, 2012