Rated 4.3 out of 5 by 144
Rated 5.0 out of 5.0 by hmor705 comfortable bed, clean, cozy
Hotel was clean overall. The room was large and comfortable. Only complaint is that they were painting the stairwells so the smell throughout the entire hotel was awful! It was very strong and overpowering.
September 13, 2014
Rated 5.0 out of 5.0 by Perry4 clean, great service
room was clean but beds and pillows were uncomfortable
September 11, 2014
Rated 5.0 out of 5.0 Excellent stay & staff!!!
I stayed recently at the hotel and was very impressed with renovations that I've heard and read about. They have a new pool & new fitness center which I used both and were really great. The staff is very friendly & polite and super professional, Tyler, Donnette and Frankie deserve big kudos for providing superb customer service. The rooms were excellent very clean and quiet which I love! rooms very spacious. At check in I asked about local restaurants and the young gentleman at the desk referred the triangle square plaza and it was a great suggestion. They have many restaurants, I got to try one and they have a movie theater and caught a flick after dinner. Breakfast was delicious and THE perfect way to start the day esp with the b-fast staff with Maria (I think her name is) she was such a sweetheart. I asked for extra towels and housekeeping provided quickly with such big smiles. Will come back to stay on business very soon and I will definitely come back again.
September 10, 2014
Rated 4.0 out of 5.0 by SWConsult Nice clean hotel
Staff is friendly and helpful. Rooms are clean and underground parking is nice. Pool is ok and evening noise levels are good. Not much within walking distance but beach is not to far away.
September 4, 2014
Rated 5.0 out of 5.0 by 20thcenturygirl Great price for the area but be warned that parking is not free!!
I had a great stay overall at this location but was a bit disappointed that I overlooked some fine print that parking was $25/day to park at their property which is basically just added to your rate. I dont think it mattered if I had a car in their lot, there was just $25 slapped to my reservation upon arrival. I would return back if the rate is affordable. Unfortunately, with the parking fee, I exceeded my companies budget of nightly stay so I may or may not be able to return soon.
August 31, 2014
Rated 5.0 out of 5.0 by rahulbhagat Good hotel
Nice place, Had little smell of fresh paint but i guess its something good they are doing to the property. Should be done in few days.
August 27, 2014
Rated 5.0 out of 5.0 by Boonesdsc Comfortable beds and rooms
One of the reason I stay at holiday inn it the special perks of being a member. This hotel offered us none and didn't even recognized us for being club member. The breakfast area was way too small. The worst part is on both days the house keeper walked in the rooms while we were still sleeping. I didn't even have a chance to answer and the woke up by sleeping toddler, after a late night out that was not good. We had to leave early and I was not able to stop by the front desk to let them know. The place was clean and the room was very comfortable.
August 22, 2014
Rated 5.0 out of 5.0 by Suzanney50 great service!
Everyone at the Holiday Inn Express gave great service. They were all very accomodating and helpful. The rooms were very nice and clean. The pool was great, although slightly chilly at night. The breakfast room was very clean and well stocked with a large variety to choose from also, it was nice to be able to watch the news while dining. Great place for the price and close to Huntington Beach as well as Newport.
August 16, 2014
Rated 4.0 out of 5.0 by Marki Mark Great Staff...
Need work on the back door and guest room windows and locks... The guest safety is compromised with the apt next door able to look into the guest rooms...Better locks on wondows and more security would be nice. This property has trhe best staff of any HIE that I have stayed, they make it a nice place...
August 14, 2014
Rated 5.0 out of 5.0 by PBJ2013 One Night Overnight
Had a good experience at this Hotel we only stayed one night for a brief stay after a party in Newport but was covinent and clean, and the staff was very helpful.
August 14, 2014
Rated 5.0 out of 5.0 by NinaCB I'd stay here again
The entire staff was pleasant and courteous. The hotel was clean and we felt safe and comfortable. Location was convenient for our needs.
We've stayed in Holiday Inn Express hotels in other locations and we will again based on our experiences.
August 12, 2014
Rated 3.0 out of 5.0 by Doc80 Holiday Inn Costa Mesa
This hotel was average overall. For the price, I would stay at another Holiday Inn affiliated hotel. The exterior looked dated and the surrounding neighborhood appeared unkempt. The location was a drive to any local attractions.
August 10, 2014
Rated 3.0 out of 5.0 by doyle7152 OK STAY BUT CROWDED
CONS:Small hotel, Underground parking(size limited) Breakfast area was very tight, Not large enough for hotel! Room door was not square in jam so light came in through it.. Small pool on back was in the shade all day and water is always cold.. PROS: staff was very professional, house Keeping did a great Job! Newly remodeled still in process..
July 31, 2014
Rated 5.0 out of 5.0 by LWinch57 nice room and great employees
the employees at this hotel were so friendly and very helpful. they made our stay pleasant. I would recommend this hotel to anyone who needs one in this area.
July 28, 2014
Rated 5.0 out of 5.0 by ShelbyC427 Updated Property
The property was updated and clean. The staff was very enthusiastic and made me feel welcome. This may sound strange, but the tv was connected to DirecTV which I have at home. The main feature that is really useful when traveling is the ability to select 'guide' from the remote and see what's on without having to channel surf and guess which stations are available like most other hotels.
July 25, 2014
Rated 5.0 out of 5.0 by Phillies84 Great place to stay
This place was great. I would definitely recommend this hotel to anyone in the area.
July 23, 2014
Rated 5.0 out of 5.0 by WendyW23 Cost Mesa
I had a meeting at the Holiday Inn Express and had the best experience ever - the staff was wonderful - I can't even explain how pleased I was!
July 21, 2014
Rated 4.0 out of 5.0 by Ron270 Comfortable
Very impress with this Hotel. Looks like it has been renovated recently. Very nice rooms and comfortable. Will stay again.
July 19, 2014
Rated 5.0 out of 5.0 by Jacalun Great Room, Great Staff
both stays were great. The evening manager went out of her way to make us feel welcome and gave us great info about the area. the morning staff was equally as good. the entire experience reminded me more of a 4-star hotel than a Holiday Inn Express. The staff was professional, articulate, friendly and helpful. The room was lovely and extremely clean. Great breakfast too!
July 17, 2014
Rated 5.0 out of 5.0 by SKLCplus Perfect simple elegant
This room was really clean - and very beautifully appointed.
The AC worked, but the thermostat was off - we had to turn it way down to get the AC to come on. That said, once it came on it was quiet, cooled effectively, and the room was really comfortable.
Everything was stocked abundantly (coffee, towels, shampoo, etc.) Attention to detail was clear.
I thought it was a splendiid affordable stay and would go to this Holiday Inn Express again in a heartbeat.
July 17, 2014
Rated 3.0 out of 5.0 by mms49 OK
This is my second stay at this particular HIE. I choose to stay here because it is close to family when we visit and because it has interior hallway room access. Not many of the hotels in this particular area have an inside hall--most of them have rooms which open to the outside. I think it's safer to have room access on the interior. JMO. I do think it is rather expensive to stay here, depending on the dates and day of the week. I can get better rates elsewhere in the extended area, but like I said, we prefer to stay close to family when we visit. The beds and pillows have always been comfortable and our rooms have been quiet and dark. The bath towels, while not thick, were not paper thin. I've never had a problem with parking, like others have mentioned. There is an underground lot and side and rear parking. The food is typical and adequate, nothing special. The breakfast room is rather small but the hotel is not large either. It was never too crowded. The breakfast room attendant was pleasant enough but not overly friendly. On our second stay, I can't say our room was cleaned properly prior to check-in. The bathroom toilet had not been cleaned thoroughly and the ice bucket was filled with trash from the previous occupants. Both these issues were brought to the attention of the front desk. Our room was then discounted a bit and reward points were added to my rewards card. The hot water takes a while to generate if you're the first people to shower in the very early AM. In general we were satisfied. This isn't the nicest HIE we've stayed in, but it suits our needs when we stay in Costa Mesa to visit family.
July 16, 2014
Rated 2.0 out of 5.0 by vector holiday inn express Costa Messa CA
I could not shut the curtains, they were in place for decoration and could not be closed to block light.
there was no fresh fruit for breakfast and breakfast didn't start until.
With the hot water all the way on I still froze taking a shower.
July 14, 2014
Rated 5.0 out of 5.0 by Amanda20 Updated and good value.
Great staff. I enjoyed my stay and the staff was very friendly. Great value for this area and close to newport beach.
July 12, 2014
Rated 2.0 out of 5.0 by LexusLS Way too Expensive
Room was way too expensive for what you got. Parking was terrible. A/C unit broke
July 7, 2014
Rated 5.0 out of 5.0 by Robert43dap Great location for business or vacation
This property is taken care of by very considerate employees.
July 5, 2014
Rated 5.0 out of 5.0 by TexanD10 Comfortable Bed and very friendly front desk staff (Tyler/Jonathan)
Overall, we had a great experience. Tyler and Jonathan were extremely helpful and friendly. Rooms and the hotel were very clean.
Then we had breakfast, and met Maria. She was so rude and not one bit friendly. When we asked for more coffee, she said she'd bring out some more coffee and never brought it out. Ignored my mother on one occasion when she asked her for something. To accommodate my husband and two kids, I rearranged the tables and chairs, well she came and rearranged it to her liking while my husband and kids were sitting in the table. That last day we were there she was soooo beyond rude. While everyone was sitting and eating their breakfast AND watching tv, she abruptly turned off the tv. That same day she was also racing to lock up all the food items (as if she owned the food, and bought it with her own money.) Luckily , we didn't have to see her everyday because she alternated with another male server ( which was very nice) but we did feel very uncomfortable when we would walk in there and see her. Eating around her was so uncomfortable. They should assign her in another area, perhaps she doesn't like what she does. WE did pay to eat there.
Perhaps we'd stay here again, if we didn't have to deal with Maria again. Everything else, I can't complain. The hotel is a perfect size. Not too big and not too small. The hotel location is perfect. Not too far from beach and disneyland.
They have a guest computer where I was able to purchase tickets to Universal Studios and print them free of charge.
The hotel is RIGHT next to an apartment complex facing directly to the hotel windows. When I walked out of the shower, I didn't realize there was a man staring right into my hotel window. I'm not saying the hotel is to blame, I blame myself for not making sure the curtains
were completely closed. But trust me! The rest of our stay I made sure those curtains were closed!
Also, what is that terrible smell when you walk in to the elevator area from the parking garage? We had to hold our breathe every time.
July 3, 2014
Rated 5.0 out of 5.0 by MC MC Clean, conmfortable, and good service
It was above my expectations overall. I like the underground garage coming in. Then, the room was very clean and comfortable. Brkfst was also good.
July 3, 2014
Rated 5.0 out of 5.0 by CA2NC in 2010 Costa Mesa/Newport Blvd HI Express
Recently renovated and they did a great job. It was easy to get to and get out of for the area. Everything was well maintained. Great value for the area.
June 26, 2014
Rated 5.0 out of 5.0 by MariPosaSenorita64 A Super Nice Stay
I stayed recently at this hotel and it was by far one of the nicest Holiday Inn Express' I've ever seen. The front desk staff was superb!
Tyler, the front desk gentleman was excellent at check in very quick & easy he was also really helpful very nice, thank you Tyler! The room was great, very clean & spacious and the beds were the most comfortable ever! I can definitely recommend this place highly. It really is great for a quick getaway whether for leisure or for business travel. Thank you again I shall be back soon.
June 21, 2014
Rated 5.0 out of 5.0 by DonaldDuck61 Great Place to Stay and Close to Disneyland!
This is a great place from start to finish. Customer service is great, the entire hotel is clean, the bed is one of the most comfortable we've ever slept in and breakfast is amazing! It is a great bargain and we will be coming back many times!
June 17, 2014