Rated 4.4 out of 5 by 145
Rated 3.0 out of 5.0 by Keauhou Not worth the price!
This hotel is nothing special and was extremely expensive for the area. I could get an ocean front room in Laguna Beach for the same price! The walls are thin and cheap construction. The staff reminded me more of a cheap motel. The only good thing in this Lake Forest, Ca location was the restaurant- Aqua Lounge.
December 9, 2013
Rated 4.0 out of 5.0 by JoBlo Good business value
This was a decent value for the money. I stayed three days on business. It's a good location, close enough to the technology park, and the Irvine Spectrum (Shopping) Center, which was a very nice after work walk through. I got a little noise through the ceiling, but nothing I couldn't handle with ear plugs. I liked the safe in the closet, that was cool. One thing, the drawer chest was apparently tilted forward so the drawers kept opening gradually over time. I thought someone had been in my room until I realized the problem. They sent someone to stuff cardboard under the the front legs, but he didn't put enough and the top drawer was still opening by itself about an inch, gradually. Finally had to tear up a magazine and fix it myself. That was Room 217. Otherwise, ok.
December 8, 2013
Rated 5.0 out of 5.0 by allanorn Great little convenient hotel!
I stayed here for a night to finish up some of the Big Win promotions I had. I chose this location not only because it was highly rated, but because it was convenient to the Irvine train station. The property said that they would pick me up and drop me off at the station. Considering my alternative was to drive in heavy Thanksgiving-based traffic, I was excited to take advantage of the offer. Pick-up and drop-off to the train station was as advertised. Just be mindful that the shuttle runs from 7am-9pm.
Check-in was smooth. As a Platinum member I was offered a bottle of water, a treat from a snack basket (I took a bag of chips), a personalized letter from the general manager thanking me for my business, and a $6 voucher to the bar. That's one of the better amentity offers I've received as a top-tier IHG member. I didn't get an upgrade, but there may not have been any room type to upgrade to.
The hotel is spotless with a great decor. I talked to the bartender and he mentioned that the property is four years old. I would have said it was only a year or two old at the most. The property also has quite a few rooms facing the Interstate; you may want to ask for a room that faces the pool, or failing that, facing north. I didn't have any problems with road noise where I was, but I can imagine the rooms overlooking the Interstate may get loud, even with all of their soundproofing.
The room I had was very clean. Everything was as expected, except for the pillows. For some reason I was expecting the pillows to be standardized as they are across the Holiday Inn Express; e.g. they are labled soft or firm. The pillows were all of one firmness, and they were quite lumpy. It didn't affect my sleep, but it was something I wasn't expecting.
The bar has a good selection of alcohol so it's worthwhile to check out what they have. Prices were about right for Orange County and the fact that it's a hotel bar with not a ton of choices around it. I did not eat dinner at the restaurant, but I did eat breakfast. Breakfast isn't free like it is at a Holiday Inn Express; if you want it you may want to check out the hotel room rate to see if it's included. Having said that, breakfast was quite delicious and a definite step up from the fare at a HI Express.
The staff were very attentive, especially in the restaurant. The pool and hot tub were well maintained and in great working condition. Parking didn't seem to be an issue (if you need it).
Overall - this is an excellent place to stay at if you're in the area. Highly recommended.
December 2, 2013
Rated 1.0 out of 5.0 by Luckyguy1221 Staff Service
I asked the satff at checkin to add the points to my card and he said he had done so. As you can see there are no points, not sure why, shoud have been told when I checked in and specifically asked.
November 26, 2013
Rated 5.0 out of 5.0 by jim1964abc Love the digital wall thermostat
Great hotel with terrific employees. Breakfast was fantastic during my four night stay. Room was clean - very clean - and climate control easy to get "just right".
If I'm in Irvine, I'm coming back here.
November 17, 2013
Rated 5.0 out of 5.0 by Doug1011 First rate hotel.
Great staff, comfortable room, excellent service. I recommend Holiday Inn as the best choice in the area.
November 10, 2013
Rated 5.0 out of 5.0 by Christhina Love this hotel!
Great staff, food, bed and comfortable pillows, what more could you ask for?!
November 9, 2013
Rated 5.0 out of 5.0 by SuperheaterDan The Place to Stay
This hotel has it all...great amenities, great food, and great service. I used it as my hotel space for a day at Laguna Beach. They let me check in early so I could get my things into the room instead of lugging it all down to the beach. The accommodations are new and in great condition. The buffet breakfast was delicious. All the staff was very pleasant. Highly recommend.
October 23, 2013
Rated 5.0 out of 5.0 by Rustyy Outstanding pillows
Always enjoy my stay here. Close to everything I need, staff very friendly and helpful, the pillows are exceptional.
October 22, 2013
Rated 5.0 out of 5.0 by spmpnancy 2 night stay
My husband I were there for my sisters wedding. We were greeted warmly and with comlementary bottles of water and a choise of a snack. The room was clean, attractive, and the bed comfortable. My 2 complaints are that the water from the sink had an awful odor and taste. And when the air conditioning comes on it blows right down on you. We used the jucuzzi early in the morning the day of our departure, it was wonderful, just what was needed after a night of dancing. We enjoyed the breakfast buffet,( it is not free with the room). There are other resturants in walking distant. All in all, I would stay here again. Very happy.
October 20, 2013
Rated 5.0 out of 5.0 by Tommie82 Great Experience
Great time at your excelent hotel. The room was beyond expectation. The employees were very cordual and helpful. We have no complaints. We will stay here on our next visit to Southern California.
October 11, 2013
Rated 4.0 out of 5.0 by Ameya Nice place to be
I stayed at Holiday Inn, Irvine spectrum for a week in September. What stands out is the staff - who are really polite and do everything within their control to help you.
The rooms are nice, and thankfully had no disturbance of the highway nearby. I visited the gym twice and its a nice small room, but needs more equipment's.
With the breakfast options the same everyday in the buffet, it wasnt a very pleasant experience if you are staying for a longer duration. The menu could be same on alternate days, but some change is definitely needed.
What I did not like at all was that newspaper was not delivered to my room and I saw that it is being delivered to most other rooms in the morning
October 1, 2013
Rated 4.0 out of 5.0 by mrp99 Great property, but distracted staff
I checked in to the property around midnight. The front desk agent seemed disinterested in my presence. I was not welcomed to the property and my elite status was not mentioned or recognized. My bill was not stuffed under my door overnight. The room itself was lovely, clean and comfortable.
September 24, 2013
Rated 5.0 out of 5.0 by Jimmy777 Friendly staff good location
The nightly happy hour with affordable finger foods highlighted the service at this excellent business hotel.
September 23, 2013
Rated 5.0 out of 5.0 by DaneB One of the best staffed hotels I have ever been to
The entire staff was exceptional! We felt cared for the entire time we were there. From the front desk staff who helped us when we needed something. The servers in the restaurant were friendly and served us well. The room was cleaned well, and the hotel was very comfortable. All in all this was the best holiday inn I have ever stayed at and will always recommend this establishment to others who are traveling to California.
September 23, 2013
Rated 5.0 out of 5.0 by ddeleo Very pleasant stay in a convenient location at a reasonable price
I arrived on a Friday afternoon and left on Sunday. My room was comfortable and quiet, the WiFi was good, the TV was nice, it had a nice refrigerator, and a microwave. The location was convenient to local restaurants and major roads which made my stay easy. The hotel was very clean and everything seemed pretty new. And the staff that I encountered throughout the hotel was very friendly and pleasant.
All around a very nice choice!
September 19, 2013
Rated 5.0 out of 5.0 by csk123 Easy and Comfortable
We were staying in Irvine just one night so we were looking for a hotel that had good value, clean, comfortable and easy to access from the highway so we can get back to LAX easily. The staff was very nice and check in/check out was quick and easy. The hotel was very clean and comfortable. Everything was ideal for a one night stay with no fuss.
September 19, 2013
Rated 4.0 out of 5.0 by BandB2013 Very nice hotel
Rooms a bit small however, very clean with good ammenities. Staff very friendly. I would stay again!
September 9, 2013
Rated 5.0 out of 5.0 by NorCal49 Very Comfortable Room
Despite being full, the hotel was quiet and the room was comfortable and clean. Very quiet AC!
September 8, 2013
Rated 5.0 out of 5.0 by beed Suggestions
As a group we get to stay at a variety of hotels. This hotel is one of the best for our purpose. I have a small suggestion: It appeared that your room air conditioners had some type of central control. We think this because after we checked out and were moving our luggage the ac went off and we could not turn it back on. This was not a problem BUT on checking in our ac was off and it took over three hours to cool the room. The ac should be turned on as soon as a room is assigned. My overall rating is Excellent but should I stay in this hotel again in August I will definitely ask that the room be cool or I be moved to a cool room. Thanks.
September 4, 2013
Rated 5.0 out of 5.0 by RoadWarriorBob Hotel of Choice
I frequently travel to the LA area and this is one of my favorite locations. Clean rooms, friendly staff and close to many amenities.
September 2, 2013
Rated 5.0 out of 5.0 by tripper01 Excellent
the hotel is excellent option if you wanna rest, instalations are good
August 29, 2013
Rated 5.0 out of 5.0 by AnaK Wonderfule Hotel, Clean, Comfortable, and the Staff was amazing
The best Hotel I stayed and I am a very very picky customer. The bed was so comfortable, the room was clean, the pool was amazing, and hardly anyone was there. They offer shuttle service to the nearby area, which is a great bonus.
I love my stay there and will be back again.
August 26, 2013
Rated 5.0 out of 5.0 by tanib1 Always a Great Experience
As always this was a great experience from check-in to check-out. This is our go to spot when we need to stay in the area which is often due to our girls playing competitive soccer.
August 21, 2013
Rated 5.0 out of 5.0 by DanielB77 Well worthed
This hotel is pretty new and my staff went extremely well
August 18, 2013
Rated 5.0 out of 5.0 by Red0027 Great Service as Always
This was my second stay and my experience was again wonderful. Amazingly quiet even though its so close to the freeway and the staff was super friendly and helpful.
August 13, 2013
Rated 2.0 out of 5.0 by rgalasinao AAA discount
I did not get my AAA discount as I was told I would when checking in, not very happy about it. There was no shampoo or conditioner.
August 9, 2013
Rated 5.0 out of 5.0 by Zzello Very pleasant experience
This is one of our favorite Holiday Inn's. From the staff, to the decor, and the great restaurant, our stay was a wonderful experience and we can't wait to come back.
August 8, 2013
Rated 3.0 out of 5.0 by Roger001 Noise
You can hear every foot step above you. However, the rooms are nice and the service is good. I did not like that you can hear every foot step or voice around you. Over priced for the type of hotel, but I guess that is the OC.
August 7, 2013
Rated 5.0 out of 5.0 by EGray Great Hotel Experience
Most Quiet Hotel I've ever stayed in. Don't let the close proximity to the highway scare you. They used 4 pane glass in the windows so very little noise is heard and made for great sleeping. Not only was the hotel very clean but also up to date in both maintenance and decor. All the facilities were well maintained. The staff was very friendly and very welcoming.
The included restaurant was small and menu selection proportionate as well but even with fewer choices than a typical off site restaurant, the quality, presentation, flavor and diverse cuisine styles offered surpassed many of the typical restaurant offerings. The service was always great.
August 7, 2013