Rated 4.2 out of 5 by 87
Rated 4.0 out of 5.0 by Bkaiser Over priced
There is no justification for the cash price of this hotel in that location. No issues with the hotel just the price.
March 31, 2014
Rated 5.0 out of 5.0 by Alli31 Great staff
I am very pleased with my stay here. The staff was
wonderful. The rooms were nice and the location was good.
I would, and probably will, stay here again.
March 4, 2014
Rated 4.0 out of 5.0 by Keli21 Easy stay
The checkin was quick and simple and the stay was just great. Came into San Jose from Sacramento with my wife and 3 kids. We were tired and just wanted to freshen up before heading off to a bday. Found the room neat and tidy, good bathroom amenities, tub and shower was just right for us. Came back late that night, we slept in like babies all of us which was good, no noise. Breakfast, that isn't much variety but it does the job for a fast moving family of 5.
February 26, 2014
Rated 3.0 out of 5.0 by jovagasu HARD BED
after check in, i tried to return to ask a question.
the night attendant locked the door and went to bed.
refused to give me the at&t rate.
did not address me as a platium member.
i would recommend the holiday inn on 4th st or 1st.
February 22, 2014
Rated 5.0 out of 5.0 by Fastone990 Love this hotel!
I cannot say enough good things about this hotel. The staff is friendly, the rooms are great, the area is relatively quiet. I stay here every time I am in San Jose. I highly recommend this hotel.
February 13, 2014
Rated 5.0 out of 5.0 by Esther253 Everything smelled fresh, linens smelled great like they were laundered at home, very clean and friendly
I would definitely stay at this hotel again and recommend it to anyone. Staff was friendly, grounds were clean, rooms were clean with all the amenities, wonderful experience.
January 26, 2014
Rated 5.0 out of 5.0 by Dadman66 Great place for a short stay
Was on a trip with my two boys. Stayed three nights. Rooms were very nice and clean. The staff were very welcoming and ever ready to give advice on "where to go".
Was a good experience.
January 14, 2014
Rated 5.0 out of 5.0 by Barbie D great experience
I booked the room for Christmas with my family (due to allergy problems in my home). The experience was beyond my expectations: friendly, professional staff; nice lobby; cute Christmas decorations & music; wonderful hot breakfast included;
clean room w/refrig, microwave, big TV, free snacks; quiet; convenient parking.
I was afraid being in a motel would lack the "homey" feel, but my family and I thoroughly loved the experience. Good price too.
January 2, 2014
Rated 5.0 out of 5.0 by Fhelfrich Excellent Hotel
I had stayed here a year or so ago and it was an OK experience, the place seemed a little skudgy around the edges. Well, they have done an excellent update and it has a brand new feel to it. Probably the best pillows I have slept on in weeks of travel (except at home).
The staff were all very helpful and made me feel right at home.
It seems a bit off the beaten path but it is an excellent value and only a few minute drive from the airport.
About 3/4 of mile north is a shopping area with plenty of restaurants to choose from, a nice walk on a sunny day.
All in all, this is my go-to hotel in San Jose.
December 10, 2013
Rated 5.0 out of 5.0 by Rarare Location
This hotel is good location goos staff and veery clean room I enjoy my stay
November 26, 2013
Rated 5.0 out of 5.0 by JetLag001 Great total package.
Seemed like a family run operation and that was rewarding.
November 19, 2013
Rated 1.0 out of 5.0 by Greg1965 Don't get stuck on a lower level room
The occupants above my room where loud and EVERY foot step, including the running up and down the outside corridor, was experienced. I phoned the front desk at approximately 9 pm to report the problem and the noise diminished. However, at approximately 11:30 pm it began again and continued until midnight. The same issue began again at 6:30 am. This property must FIX their building to keep this noise issue for occurring again. Until it is addressed I will not be staying at this property.
November 17, 2013
Rated 3.0 out of 5.0 by SReyn84576 OK for short term
Popertly management was extremely friendly, polite and helpful. Breakfast is standard HIE fare - good variety. Fun welcome snacks in the room. I didn't really feel 100% safe - building constructed with doors directly accessible to parking lot. When traveling a lot, I don't usually pick these types of properties; however, I have a strict rate limit on current project. All rates in the area are outrageous.. Approached by transient while entering lobby one evening. Transient followed me into lobby. Rooms are very clean.
November 11, 2013
Rated 5.0 out of 5.0 by jakkic Frendly staff and quiet rooms
Clean quiet and close to nice restaurants and shopping. its really nice to come to your room after a long day on road and find the bucket of ie in the mini-frige w/ice in it
October 29, 2013
Rated 5.0 out of 5.0 by Fastone990 Awesome Stay
This is now one of my top favorite places to stay. My first visit here exceeded my expectations. I was staying at another IHG property in San Jose and was annoyed they did not have room for me on the needed dates. Now I am glad! The staff, service, food, room, and quietness here were fantastic. The staff really made my stay pleasurable with their friendliness and prompt service. I am a fan! Thanks!
October 24, 2013
Rated 5.0 out of 5.0 by Ducky57 Yes we know the way to San Jose (<:
Enjoyed our overnight stay at your San Jose location. The room was an excellent value for the price, front desk staff was professional and courteous and the morning breakfast offering was better than expected. We will be back when we return to the West coast.
October 22, 2013
Rated 5.0 out of 5.0 by rbmelectro84 Hotel Review
I could not tell you how much comforting it is to hear a real person's voice directing your every turn in an unknown territory late at night. The front desk/night manager guided me through my ordeal of finding my way back to the hotel.
Here's what happened during my recent travel to San Jose, CA. It was already late at night (passed 11:00 PM) when I got to San Jose and due to all road construction and the sign boards were not lit, I missed my exit and the worst is my GPS decided to quit. I drove around for a few minutes in hope to see the hotel. Unfortunately, I drove away from where I am supposed to go and totally got lost. So I decided to call the front desk as my last resort. I was so thankful that the front desk/night manager answered the phone and guided me all the way to the hotel. I was able to get a good night sleep and I was well rested for my flight back home.
Thank you very much and kindly share this positive experience with the hotel staffs. I am looking forward to my next travel and will definitely stay at your hotel whenever I'm in the area.
October 21, 2013
Rated 5.0 out of 5.0 by mail4dale62 A hidden gem
Wow- what a nice surprise. I have been in the area for work several times recently and wish I had found this gem sooner.
The check-in staff (wish I could remember her name) was wonderful. The room was very carefully and thoughtfully stocked. Two waters, full ice bucket in the fridge, snacks and popcorn at check-in. The hotel is in a quiet location next to a fairground. I imagine it could be rough during the fair but it made for a quiet neighbor while I was there. Thank you for the nice room. Thank you for the hospitality.
October 18, 2013
Rated 5.0 out of 5.0 by ADR13 Clean and Quiet
I stayed here for 4 nights and this hotel was clean and quiet. It seems a bit father out of the city but really only a few minutes from downtown and the airport. I reccommend staying here. There was fresh ice in my frige, and a basket of snacks waiting for me in my room; a nice treat after a long day of flying. I did not have breakfast while there but I'm sure it was simliar to other Holiday Inn Express breakfasts.
The woman at the front desk was very nice upon check in.
October 1, 2013
Rated 5.0 out of 5.0 by donod I recently stayed at this hotel.Service was impeccable
nice rooms and wonderful breakfast. From check-in to check-out, the staff was very helpful. Even though I arrived before check-in time at 11am, the front desk person coordinated with housekeeping to get room ready within 30 min. I would highly recommend this hotel .
September 25, 2013
Rated 4.0 out of 5.0 by Emeline Clean and located near shopping center and restaurants
Facilities were clean and well taken care of. Staff was professional and helpful.
September 24, 2013
Rated 4.0 out of 5.0 by aly2013 Clean room and great amenities
My family of four stayed over the Labor Day weekend 2013. The only recommendation is that, if you have small children ask for the room on the first floor. Like most families we arrived around 10:00P.M. and within an hour we settle in. we received a called from the front desk stating the room below us was complaining that we are running and stomping around, not knowing that we have two small chidren and no they were not running and or stomping they just tripped over the chair and fell down. But nevertheless our over all we have a great experience.
September 5, 2013
Rated 5.0 out of 5.0 by GoldCountrySteve Great place to stay in San Jose!
The entire staff from check-in to check-out were the nicest and friendliest I have encountered at any Hotel or Motel for years!
Good size room with a very comfortable bed; the window shade was perfect for not letting any light in, allowing me to sleep-in.
Surprising quiet room considering the number of other guests staying there. When I made my reservation I requested a room away from the road, which they had noted and I did receive. However, San Jose is a busy city and Monterey Road is a busy street, especially during commute hours.
I used the Pool and Jacuzzi, which were very well maintained. The Breakfast was much better than I expected with a large selection of items to choose from. The staff did an excellent job of cleaning tables and making room for Guests to eat.
I will stay here again!
August 25, 2013
Rated 2.0 out of 5.0 by Carguy7877 Sorry I stayed
I stayed as the location is close to the airport. Upon checking in I needed to print out some documents when finished the clerk handed me the papers and said "that will be $1.50". She said they charge guests for each page they print. Lousy for a polici for using the "business center"
August 17, 2013
Rated 3.0 out of 5.0 by patriciava staff front desk
when i first arrive was perfect and te girl was super,however the day after start a uncortable feeling of no welcome,like descriminator and they treat me so umbelivable bad with not respect what so ever,i have liver cancer and i was need rest but they make me regret 100%
July 28, 2013
Rated 3.0 out of 5.0 by THX1138 Smoky and Loud
There is a designated smoking area about 15 feet from the doors of several rooms. One of those rooms was mine. I didn't notice the smoking area when I checked in, but I sure did when a group of people started smoking there very early in the morning. That's not the way you want to wake up.
Of course that wasn't the only rude awakening. The "hotel" (it's really a motel, since there are no interior hallways) is on a very busy road and directly under the flight path to SJC. The flights stop coming around 10 or 11, but the trucks on the busy street roll all night.
The bed was comfortable. The breakfast was good. The bathroom and other amenities were up to Holiday Inn Express standards. But I should have trusted my initial reaction and not stopped at this particular motel.
July 25, 2013
Rated 3.0 out of 5.0 by Bugexpert Not Great But...
The room was clean and updated, bed was comfortable, but there was a few issues with plumbing. The toilet whistled due to leak and the bath tub water would not shut off completely, wasting water-not cool. I was told it was the last room and it was late so I was stuck. When I told the person at check out all I got was a sorry, I think a discount would have been nice. A simple inspection that included turning on the water would have revealed the problems and made me a happy guest. I will not recommend this place...
July 21, 2013
Rated 1.0 out of 5.0 by s847 Expensive and Questionable area
Manager took 2 hours to fix the safe and when he did come the original time he didn't bring any tools. Then for breakfast everything was missing, so you had to constantly ask for food.
July 1, 2013
Rated 4.0 out of 5.0 by Elijah1202 Comfortable room as my own living room
I feel so comfortable as my own living room. Each time when I back, the atmosphere exactly relax me ASAP. The only one inconvenient point is there is a few miles distance from the downtown. Unless you drive, you will take some time for bus waiting.
June 19, 2013
Rated 5.0 out of 5.0 by Mikey Nice Room
got a very warm welcome from the emploies also a room upgrade! So very nice.
June 1, 2013