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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.3

    based on 198 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    198reviews

    • 5 Stars
      124
    • 4 Stars
      47
    • 3 Stars
      5
    • 2 Stars
      10
    • 1 Stars
      12

    airport stop

    By

    January 19, 2015

    platinumelite

    great value airport shuttle needs to be more timely picking up and dropping off

    Posted byHotelStaff
    January 21, 2015
    Thanks so much for your recent stay with us! We appreciate your feedback. Feedbacks, both positive and/or advisory, are one of the most important tools that allow us to address the opportunities for improvement. Thanks again and we look forward to your next stay in Chicago... Take care Best Regards Deanna Jones Sales Associate
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    chicago

    By

    January 19, 2015

    Nice hotel, shuttle service a bit slow but all in general a great stay.

    Posted byHotelStaff
    January 20, 2015
    Thanks so much for your Five Star review! We look forward to welcoming you back soon...Take care and Safe Travels
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    Great kitchen in room, staff, and laundry.

    By

    January 15, 2015

    club

    Will return here in the future. Great kitchen facilities, staff responsive, nice to have no-cost laudry room, and the Cupboard had a good array of reasonably priced snacks and drinks.

    Sleep experience was only negative due to loud heating unit, starchy, scratchy bedsheets, and barely adequate blanket.

    Posted byHotelStaff
    January 20, 2015
    Thanks so much for your fabulous review of your recent stay with us! I enjoyed reading the wonderful comments on our rooms, staff and our hotel amenities, However I am terribly sorry to hear that you were not able to enjoy a comfortable nights sleep during your stay.... As well we appreciate you letting us know so we could rectify the situation. We value your feedback and we look forward to welcoming you back soon....... Take Care! Best Regards Deanna Jones Sales Associate
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    Great place!

    By

    January 15, 2015

    club

    Clean rooms, friendly staff and great price! Will not stay anywhere else in Chicago!

    Posted byHotelStaff
    January 20, 2015
    Thank you for sharing your feedback! We appreciate you taking the time to mention the cleanliness of your room and complimenting our staff. Our housekeeping team works really hard every day, and are very passionate in delivering great services to our guest, so it is really fantastic to get such great feedback. I believe many future guest will find your five star review very helpful....and we will be honored to have you as guest again in the future! Take care and safe travels
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