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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.4

    based on 216 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    216reviews

    • 5 Stars
      137
    • 4 Stars
      52
    • 3 Stars
      5
    • 2 Stars
      10
    • 1 Stars
      12

    Outstanding Hotel

    By

    March 02, 2015

    club

    I originally stayed at this hotel due to how safe I felt here as well as for the cleanliness and well-laid floor plans in the rooms. Also, the well-lighted parking lot and ease of getting to the airport at this hotel makes traveling at O'Hare a whole simpler. The staff is sensitive, helpful and very attentive. Everyone working there is trying to be of assistance. I have had better service here than at some 5 star hotels plus the place feels very, very safe and is very, very clean.

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    Great staff one minor hiccup

    By

    February 28, 2015

    platinumelite

    The staff at this property are wonderful. Only had an issue with shuttle service. I waited 20+ minutes for a shuttle, it pulled up less than 10 seconds and drove off. I didn't even have time to flag the driver down. It took almost an hour to get to hotel. I took this as an issue with the driver not the hotel itself. They are awfully nice and were apologetic. It also appeared to be a contracted out van service shared with an off airport parking lot.

    Bed was comfortable and room was spacious.

    Posted byHotelStaff
    March 02, 2015
    Thanks so much for your recent stay at our property! I am glad that you were pleased with your spacious room, comfortable bed and our staff during your visit with us. I will be sure to share your kind remarks with our team. I would like to give a sincere apology for the long wait on our shuttle to and from the airport, I can assure you that we have met with our shuttle company to address your concerns. Once again thanks for your feedback and we look forward to your next stay with us. Take care and safe travels Best Regards Sales Associate
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    Nice stay

    By

    February 26, 2015

    club

    We stayed one night in a pet friendly room with our dog Hudson. The room was clean, quiet and comfortable. The staff was very friendly and helpful. We will be back in the Chicago area in a few months and intend to stay here again.
    Thank you!

    Posted byHotelStaff
    February 26, 2015
    Wow! Thanks so much for your wonderful review of your stay with us!. We are so happy to hear that your over all experience was great and we enjoyed reading the wonderful comments on our rooms and staff. Our hotel is always excited to meet our pet guests as well as their owners so we are happy to hear you are already planning your next trip and hope you will be bringing Hudson back again! See you soon!!!
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    Great Sleep for Great Price

    By

    February 23, 2015

    platinumelite

    Great sleep for a cheap price. I highly recommend taking the shuttle down to The Great Escape for Dinner. The Staff will make the arrangements by just letting them know.
    Then in the morning go eat breakfast that is near by and you will be ready for you day.

    Posted byHotelStaff
    February 24, 2015
    Thanks so much for your AWESOME review of your stay with us! We appreciate your kind words and glad to hear that you were able to experience the complimentary shuttle to the Great Escape for dinner. Our goal is to give our guests the best customer service possible. We hope to see you again on your next trip to the O"Hare area. Take care
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