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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.4

    based on 276 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    276reviews

    • 5 Stars
      177
    • 4 Stars
      66
    • 3 Stars
      6
    • 2 Stars
      14
    • 1 Stars
      13

    Great for a stay near O'hare

    By

    June 02, 2015

    platinumelite

    Stayed here before an early flight. Free parking, comfortable bed and nice rooms.

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    Very clean and comfortable rooms

    By

    May 29, 2015

    club

    Really enjoyed staying at this Hotel. Very quite and clean. Eating places are not far away and the staff is always willing to answer questions. Nice having a convenience store next door.

    Posted byHotelStaff
    May 30, 2015
    Thank you very much for leaving us a 5-Star review. Our main priority is to make sure that each and every one of our guests are accommodated well, and get the best service they deserve, so we appreciate your kind words and we look forward to hosting you again! Take Care.... Best Regards, Sales Associate
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    Great hotel and staff, if you don't need the shuttle to O'hare

    By

    May 29, 2015

    platinumelite

    Everything has been great my last few stays here, including this one. Right up until the shuttle dropped me off at Terminal 5 !!! I needed terminal 1. So I had to walk to train, wait over 10 minutes with 100's of others, cram in like sardines, and endure the time and stops to get to terminal 1. During the terminal construction, all other hotel shuttles can drop off at the bus terminal, a short walk across the street from terminal1. Because this hotel shares with the parking lot next door, they cannot drop off there. This is very inconvenient and time consuming.

    Posted byHotelStaff
    May 31, 2015
    We appreciate your business and loyalty with us and we appreciate you taking the time to share your feedback. I would like to apologize for the temporary drop off location due to the construction at the airport, I understand this was a inconvenience for you on your recent stay and I hope your next visit with us provides a much more positive experience with our shuttle services. Once again, thanks for always choosing to stay with us and we hope to see you again!
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    Great service

    By

    May 27, 2015

    Great service great attitudes made my trip highly recommended

    Posted byHotelStaff
    May 30, 2015
    Dear Fampride, Thank you for staying with us, and for your kind words regarding our staff. Our goal is to provide Great Service to each and every guest. On behalf of the Candlewood staff we like to thank you again and we welcome you back with open arms! Best Regards Deanna Jones
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