Rated 4.3 out of 5 by 127
Rated 1.0 out of 5.0 by NotHappyWithBugs BUGS !!!
Three different kinds of bugs in my room... Hair on the toilet when checked in... Keys didn't work, had to go all the way back down in slow elevator with all my stuff to get new keys... Did I mention there were BUGS ?!?!?!
Upon checkout, no receipt available, and was told someone would call me after I showed them pictures of the bugs... No one ever called...
DO NOT STAY HERE... Price too high for a room with BUGS...
DEFINITELY NOT up to usual Candlewood standards
September 17, 2014
Rated 5.0 out of 5.0 by papatos Candlewood Suites O'Hare
Excellent stuff, roomy suites fully equipped. The hotel is ideal for demanding traveller since it meets their needs
September 16, 2014
Rated 1.0 out of 5.0 by Kjstd0 Extremely unpleasant Stay
Uncaring and inexperienced Check in Staff. Was assigned a Smoking room. When I questioned this room assignment, informed this is what I had selected.
I disagreed, and was told this was only room available.
Was told by Jessica that a survey was done and the results were Asian and European guests enjoyed Smoking rooms. Again, I request a different room but was denied by Jessica, Asst Manager.
Unacceptable Customer Service.
September 12, 2014
Rated 5.0 out of 5.0 by tdmom Great stay!
We had a brief visit at Candlewood Suites, but a very efficient staff. Our room was clean and quiet. Loved the kitchen and lots of room in the suite.
September 10, 2014
Rated 5.0 out of 5.0 by Frequent guest2 Very Friendly and Great Accommodations
The staff were all very friendly and helpful. My suite was very nice, and everything was very clean. I would definitely recommend this hotel to others.
The only small complaint that I have is that the Candlewood Cupboard's selection of breakfast foods was rather limited.
September 5, 2014
Rated 5.0 out of 5.0 by Keef123 Good hotel
Everything was great. Bed was comfortable, air conditioner kept the room cold, full kitchen was helpful. Internet was fast and flawless.
September 4, 2014
Rated 5.0 out of 5.0 by Traveling 1 An enjoyable stay
We thoroughly enjoyed out stay at Candlewood Suites/Ohare. All of the staff were friendly and helpful. The room was clean and very comfortable with a fully stocked kitchenette. The bed offered a great night's sleep, although I personally would have liked larger pillows. However, if you'd like more pillows the front desk will give you a few more.Nice ammenities like the Pantry come in handy and the 24/7 complimentary coffee is a plus.
Dont' worry about being near the airport because we weren't disturbed by any airplane noise at all. This hotel seems almost soundproofed.
Don't hesitate to book a room here, you'll enjoy your stay.
September 2, 2014
Rated 5.0 out of 5.0 by yoper Comfortable bed and great service
Keep up the good work. Everything was great and there were no problems or complaints
August 29, 2014