Rated 4.2 out of 5 by 57
Rated 4.0 out of 5.0 by Amadeus30 Great service spacious rooms
I would give it the 5 stars rating if shuttle service from the airport haven't take so long ( it was 5PM) despite my 4 consecutive telephone calls to the hotel front desk.Driver also forced us a 90 feet walk with our lugagges because he didn't parked where he supposed to.
The return shuttle to Ohare was OK
October 16, 2013
Rated 5.0 out of 5.0 by Howlinsheep Excellent Hotel
A very comfortable stay close to the airport, with free shuttle service. I would certailny book this hotel again
October 14, 2013
Rated 5.0 out of 5.0 by Nana2DutchBoys Nice way to deal with flights to O'Hare...
We live a 2-4 hours south of O'Hare (depending on traffic and road construction#. When my husband had an early flight out west that had to leave from O'Hare instead of Midway #our favorite choice), we didn't want to have to get up in the wee hours of the morning and fight Chicago rush hour to get to the airport so we began looking into affordable hotels near the airport that had an airport shuttle service. We found Candlewood Suites online and liked what we saw. Making the reservation online was easy. We received a senior discount.
We drove up the night before my husband had to leave and traffic was so much lighter. We found the staff to be very nice and accommodating to my needs as a disabled person. The goodie bag that was given because we are IHG Rewards members was very good and spinning the wheel for an extra reward was fun--we got a free ice cream bar from the Candlewood Cupboard!
Our suite was clean and welcoming. I loved the huge bathroom with a shower seat, handrails and handheld shower. I loved having a recliner in the living room--why don't more hotels offer this?!? Popcorn was waiting to be popped in the microwave.
We had read about the free shuttle service to the Great Expectations restaurant and decided to give it a try. We were pleasantly surprised at the great food and reasonable prices and the shuttle service was prompt and easy.
After a pleasant night's sleep, we put my husband on the shuttle to the airport and I enjoyed the comfort of our suite while waiting for the Chicago traffic to lessen before heading home.
We both said that we would love to return to the Candlewood Suites by O'Hare another time.
October 12, 2013
Rated 5.0 out of 5.0 by Lzzy611 Exactly what we needed
We stayed at Candlewood the night before flying out of O'hare. We left our car and took their shuttle to the airport. They picked us up when we returned. It was nice not worrying about airport parking. The room was comfortable and clean. The kitchen in the room allowed us to make our own breakfast at 5am before the flight. We will stay here again next time we fly out of Chicago.
October 10, 2013
Rated 5.0 out of 5.0 by tinkerbell1 GREAT LOCATION GREAT SUITES
If you are looking for comfort and convenience, I recommend this location. Free shuttle to O'Hare and you can grab the "ELL" to go wherever you want to go. The rooms are very clean and enjoyable.
The kitchen is complete, they even put a complimentary pkg of microwave popcorn in the micro....The bathroom is spacious and clean, and the towels are very soft. I would definitely come back and also would use other Candlewood Suites for my travels.
The staff was welcoming and friendly. There is also a service center with two computers and a printer to use - FREE.
October 7, 2013
Rated 4.0 out of 5.0 by adamspotter Comfortable bed and close to the airport
Stayed here on the night of 17-18 September. The entrance and lobby is a bit small and can get quite crowded when there are more people waiting for the hotel shuttle in the morning.
Reception was friendly enough although nothing special. Got a special bag with some goodies in it and got to spin a wheel (where I won some $ to spend in the cupboard) as being an IHG Rewards member. No recognition for my gold status however!
Hallway to my room had a strange odor as if someone had been smoking. Room itself was in good condition and bed very comfortable. Bathroom in good condition and kitchen as well (although I didn't use it).
TV was large enough and had plenty of channels to keep me entertained, WIFI worked well and was fast.
Check out went quick although I had to ask to get a receipt.
Shuttle to the airport was nice although the condition of the shuttle was quite bad, many stains in the seating!
September 28, 2013
Rated 4.0 out of 5.0 by DMoore24 I loved the full kitchen and roominess of the room
I loved the full kitchen and roominess of the room. It was awesome to have free laundry with free detergent & dryer sheets available.
Now only if I can get my points for staying for 7 days, I will be really happy.
September 24, 2013
Rated 3.0 out of 5.0 by amh1204 Just ok - great staff but not great facilities
I have stayed at a Candlewood Suites before, just not this particular location. I had good luck at the other one so I figured this hotel would be fin too. Upon arriving, the staff was very helpful and friendly, and I did receive my Priority Club goodies and a "complimentary upgrade" to a 1-bedroom suite. I was only staying one night but sure, why not. I felt bad after all that asking not to be on the first floor, so I didn't and I just dealt with it. Well, walking into my room - though very clean, it smelled pretty gross, like carpet that hadn't dried all the way after cleaning or something. Then I discovered I didn't have an iron, so I called to get one and the iron I received was cracked so it leaked water everywhere. Lastly, my toilet didn't work correctly. Had to call maintenance to come and fix it - broke again the next morning. If I had been staying more than one night, I would have requested a room change but thank goodness it was a short stay. Probably won't try this place again unfortunately.
September 23, 2013
Rated 2.0 out of 5.0 by pp28 Website did not work
Room itself is fine and worth the money...But I booked deluxe suite through the website and when I arrived at the front desk, they gave me normal room and said that the website booked it as normal room. But my email says "Deluxe Suite". So from the next time I would call them and book the room.
September 5, 2013
Rated 1.0 out of 5.0 by wdollar Nice place to.....
On a good day a most unpleasant experience, a life changing event.
September 4, 2013
Rated 5.0 out of 5.0 by RaSu A great 3 Days of homely comfort
I spent 3 wonderful days in Candlewood suites. In O'hare Chicago. The hotel afforded me the best flexibility I can imagine, we relaxed, cooked our favorite food, did our laundry and stayed as if we are at home in India. I strongly recommend this hotel to anyone Travelling with family for a break or vacation.
August 24, 2013
Rated 5.0 out of 5.0 by 604Cin Convenient location to Airport
This hotel was conveniently located near the airport at a good price. The room was spacious with a full kitchen and very quiet which was all we wanted on the night before catching our early flight. Transportation to the airport was a shuttle which came quickly and got us there in plenty of time.
August 22, 2013
Rated 5.0 out of 5.0 by Greg75 Great value, great room
I was pleasantly surprised staying here for a night last week. The (suite) room was terrific and big. Only stayed for one night, but wish I had the kinds of amenities in the room in other (more expensive) places when making a 2-3 night stay. Full kitchen, making this easily a great home for a multi-night stay. The staff people were all friendly, and I appreciate the nice touch of the goodie bag upon check-in. I frequently get grumpy about hotels that cost twice as much and charge an arm and a leg for every breath you take. Between the nice touches and the more noticeable requirements (free wi-fi, eg.), this was altogether a very nice place to stay. Check out Yelp for food in the area...plenty of options, just need to know which direction to drive 3-4 miles. Didn't check out anything outside my room...can't comment on gym or pool (not sure if there is one).
August 12, 2013
Rated 5.0 out of 5.0 Perfect for our Needs
We only needed to stay overnight between flights but everything was perfect... too bad it was such a short stay!
August 12, 2013
Rated 5.0 out of 5.0 by Happyguest2013 Beautifully revamped rooms.
The rooms have been remodeled since my last visit. Done very nicely. I have stayed here many times in the past and the remodeled room made a big differce in my stay.
August 10, 2013
Rated 5.0 out of 5.0 by Stephen3 Great Room
The room was well appointed and very clean. The staff was very friendly. Close and easy access to I190 and the OHare airport.
July 28, 2013
Rated 5.0 out of 5.0 by KB2013 great place for an extended stay
Staying in Chicago on business, 8 nights at Candlewood and everything was terrific. Easy access to the CTA Blue Line via shuttle to O'Hare, and the staff was extremely friendly and helpful without exception. Great value -- we will stay there again!
July 24, 2013
Rated 5.0 out of 5.0 by Gamma2 Beautiful, clean and comfy room
We've been coming to this property for several years because of it's proximity to O'Hare and the efficient shuttle service. We've always been satisfied, but even more so with the beautiful refurbishing that was done about a year ago. The rooms have a highend feel. Pillows mean a lot to me and these are wonderful, along with the bed. We'll be back time and again.
July 19, 2013
Rated 5.0 out of 5.0 by rotownr relaxing
After flying from abroad, a great place to just relax and chill. Do whatever you want to do, or not.
June 22, 2013
Rated 5.0 out of 5.0 by Folderholder Very good value near O'Hare
Nice clean, spacious room. This was better than I expected for a hotel in this price range.
May 28, 2013
Rated 5.0 out of 5.0 by campionn Just what I needed
I enjoyed my two week stay at Candlewood Suites. The price was great and the rooms were very nice. The location is fine if you have a car. If you don't, then you can take the shuttle to the airport and take the blue line into the city. Only thing within walking distance is the gas station for food and drinks ;). I feel this place is great value. The rooms were better than I expected. Full kitchen!
May 15, 2013
Rated 5.0 out of 5.0 by Swehttam Five weekly trips to area
Rooms were roomy and clean with the normal amenities. Being very near the airport, room was surprisingly quite. Would recommend to travelers to use this facility.
May 9, 2013
Rated 5.0 out of 5.0 by Ronfortheborder Excellent staff and great accommodations.
Two weeks worth of great comfort and welcome atmosphere. Amazingly quiet considering proximity to O'Hare airport and freeway. Highly recommend this property and its staff!!
May 8, 2013
Rated 4.0 out of 5.0 by goldenmild Great long term stay - though spotty internet!
The only negative I can say is that the internet was terrible. But the beds are the best, the amenities are top notch, cleaning was OK, but they came back if I ever needed them too. I literally lived there for 4 whole months so I got to know the place well. Def. great value, friendly staff, clean and modern facilities.
May 5, 2013
Rated 5.0 out of 5.0 by RonD50 Comfortable Room with great working area
Found the room layout well designed and amenities excellent for my needs. Allowed me to be flexible in my schedule and needs while being in the Chicago Area
May 2, 2013
Rated 5.0 out of 5.0 by Kachina Good value for your money
Clean.......good location........friendly staff.............was given a room close to he elevator .......felt safe ..........
April 20, 2013
Rated 5.0 out of 5.0 by bluechil Great Location
This is one of my best Candlewood location I love to stay when I am working in Chicago its just like I am at home , good Customer Care.
April 10, 2013
Rated 1.0 out of 5.0 by henlem02 Airport Shuttle Problem
When we arrived at O'Hare from Egypt (temperature 97 degrees) at O'Hare (temperature 19 degrees), processed through customs with our bags and called for the shuttle, telling the girl at the desk that we were at 5A (time 6:30 PM) we were told to go to the shuttle pickup point, that the shuttle would be there in about 10 minutes. We went outside and waited at the place marked hotel shuttles. After 15 minutes I called again and asked about the shuttle and told that it would be about 10 minutes. After 10 minutes, shivering in 19 degree weather I called again and asked if I were at the correct point and was told that it was in front of the Hilton. Not knowing where the Hilton was, I asked how to get there. No answer.
I waited another 10 minutes and called again and was told the shuttle had picked up two people and that ZI must be at the wrong place. I asked where I should be and was again told in front of the Hilton, but no directions as to how I was to get to the Hilton hotel. At that point we got a taxi ($20) and finally arrived about 8:30 PM. Not a [pleasant experience. I have never before stayed at a hotel that did not pick you up at the hotel shuttle pickup point, or where the desk clerk obviously had little idea of where a pickup point was relative to where I was at arrivals.
Obviously, I will not stay at this facility again.
March 24, 2013
Rated 4.0 out of 5.0 by Fitnessking Huge improvement
I had stayed at this property many years ago and found it to be lacking in almost every way. I recently got stranded at O'Hare and decided to give this hotel another try. What a pleasant surprise! The rooms are clean, neat and comfortable. The people are genuinely kind and the service was efficient.
March 5, 2013
Rated 5.0 out of 5.0 by thestealthpenguin Great Value
A neat little suite with full kitchen for pratically the same price as normal (very reasonably priced) Holiday Inns in the area. From the outside, the hotel looks plain, and the entrance is a bit hard to find. But the hotel is perfectly fine. The area seemed like it could be scary, but it was also fine. For a short cut comming from the west, turn off of Irving Park/SR-19 onto Seymour Rd - then turn left (N) onto Mannheim/US-12/US-45 and its right there.
The rooms were clean and fun with the kitchen and dvd player. Lots of table space with the big desk. Well lit bathroom and lots of storage space. Beds werent the best, but they were ok. Recliner seemed like it didnt quite fit in the room, and somewhat blocked access to one side of the bed, and electrical outlets. Overall the room seemed a bit larger than a standard hotel room - but also had more stuff in it. Basically did not hear the planes, even though its right next to Ohare.
The kitchen would be apreciated even more on a longer stay, and was nice to have. Full size fridge was nice compared to the mini fridge most hotels now have in rooms. The dishwasher is pretty loud though. The weekly cleaning program has its pros and cons. A little sign said the room would be cleaned weekly (on a long stay), and towels/sheets could be exchanged at the desk between cleanings, if needed. We never needed to, but i imagine that process might be a bit awkward. Otherwise its nice not to have someone going in your room when your only there a couple days.
I was happy with the room, the value, and the hotel overall.
February 20, 2013