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Rated 4.3 out of 5 by 111 reviewers.
Rated 4.0 out of 5.0 by conviently located to air port used the park and fly for the first time, would recommend it to any one planning on traveling for a week or longer and parking in long term parking, our flight left at 5;30 AM it allowed us to get a good notes sleep and not worry about a long drive in the mourning and traffic and weather conditions. July 19, 2014
Rated 5.0 out of 5.0 by A good stopover A good clean comfortable room. Free transport to/from O'Hare. Sadly our itinerary on this trip meant late arrival July 17, 2014
Rated 4.0 out of 5.0 by A value for the price This hotel seems to be slightly off the beaten path. It is on a busy street but things quieted down after hours. Room service via off-site restaurants came in handy and these prices were reasonable. The kitchenette featured a full-size refrigerator. The countertop provided for dining/working was huge - a real plus. I am certain that the "double-barrier" entrance provides an additional layer of security but it could be a problem for persons with mobility challenges. On the whole I feel we got value relative to price. July 16, 2014
Rated 4.0 out of 5.0 by Good value A little out of the way but for the economy traveler this is a good place. Room was comfortable. July 16, 2014
Rated 5.0 out of 5.0 by Friendly staff, but rough sleep The staff at this hotel were all extremely courteous and professional. Anytime I had a question or needed anything, they were quick to respond. My only issue was with sleeping. The room is equipped with a "green" thermostat that is supposed to know when you're in the room. I don't think it factored in the sleeping hours when no movement is happening. I was only there 2 nights, and it wasn't until half-way through the 2nd night did I think of it. I didn't look into it further to see if we just didn't set something right on the thermostat, but needless to got rather warm at night as the a/c didn't kick on nearly as much as it probably should have. July 11, 2014
Rated 5.0 out of 5.0 by Homely suite The suite fits my family well and my wife is well pleased with the suite July 9, 2014
Rated 5.0 out of 5.0 by comfortable rooms and great staff The staff were very professional. The room was very comfortable and always love the fact there is a kitchen and DVD player. Excellent customer service. July 7, 2014
Rated 5.0 out of 5.0 by Wonderful place to stay! We stayed at Candlewood Suites as a park-and-fly before a trip. Really enjoyed our stay! The staff was very accommodating and helpful; the room was just perfect, and the shuttle to and from the airport was a breeze! Highly recommend to anyone, and will definitely stay again! July 6, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable The Candlewood Suites offered a clean environment and a professional staff. The bed was comfortable, the towels were soft, and the room felt fresh. The internet worked well. The only disappointment was not having a shuttle available to Midway airport. If you need only to go to O'Hare, this is a good place for you. June 27, 2014
Rated 5.0 out of 5.0 by Friendly service close to airport Wonderful stay, there is some airport noise, but what would you expect from a hotel located in close to the convenience of the airport. June 23, 2014
Rated 5.0 out of 5.0 by Great Staff and Service!!!! We had our family reunion at this hotel and they were very accommodating. Everyone that we came in contact with was very friendly and asked how our stay was. Rooms were very clean as well. June 20, 2014
Rated 2.0 out of 5.0 by uncomfortable bed *crowded room around the bed area making it hard to get in and out of the bed. *price too high for services. June 19, 2014
Rated 4.0 out of 5.0 by Great stay I had a lovely week in Candlewood Suites , clean room , handy kitchen tools with dishwasher microwave and refrigerator, laundry room , and PERFECT desk to do your work and busniss, But I would give a little piece of advise for the administration , please try to offer a ride to any shopping mall around the area , just to overcome the only disadvantage of the location , I think the shuttle transportation to O'Hare is not enough !! 9/10 and thumbs up ... June 19, 2014
Rated 2.0 out of 5.0 by Nice Room bad bed The bed was very stiff and pillows were very hard. June 19, 2014
Rated 2.0 out of 5.0 by Can't believe they still have smoking rooms Room was up to date and comfortable. Had to wait quite a while to check in due to a single attendant on duty and several problems with rooms. They only had smoking rooms left and it was take it or find another hotel at 10 pm. Staff tried to make the best of a bad situation. June 18, 2014
Rated 5.0 out of 5.0 by Accommodation&Flexibility The management gracefully accommodated our misunderstanding in reserving a suite. We felt very grateful because we really needed 2 separate beds that night. June 16, 2014
Rated 5.0 out of 5.0 by Clean and Comfortable Well kept property good location near the Airport (O'Hare). Great staff always friendly and helpful and made checking in and out simple. June 16, 2014
Rated 4.0 out of 5.0 by budget friendly I stop Chicago for short visiting. The hotel is quite suitable to me to have a budget friendly hotel with kitchen to make home-dishes. The staff are friendly and professional. It is a plus to have free shuttle between hotel and airport for travelers. It would be better to have shuttle between hotel and Fashion outlet mall as they are so close. June 7, 2014
Rated 5.0 out of 5.0 by Great leisurely experience at this location Such a nice surprise on how the Candlewood was set up Overall, clean and comfy room. I liked the recliner feature for TV watching. The staff were friendly at all times. The complimentary coffee was a bonus and outdoor sitting/grilling area was unexpected. Great touches. Excellent decor too! June 6, 2014
Rated 5.0 out of 5.0 by Great Staff The staff is always welcoming and friendly. They make you feel as home. Had a tiny issue, but it was resolved immediately and the staff person was very apologetic. June 5, 2014
Rated 1.0 out of 5.0 Smokey Hotel, Rude Staff, Clean Room Nasty hotel... smokey, three doors to get to the elevators.. bad sign right there. Most of the rooms are smoking, rude staff, overpriced cupboard. Room was at least clean, hallways REEEEEK of smoke. June 3, 2014
Rated 5.0 out of 5.0 by Nice Overnight Stay The room is clean and spacious, with cookware of all sorts. The frontdesk staff and the shuttle driver and friendly and helpful. May 29, 2014
Rated 5.0 out of 5.0 by Staff and service were excellent The staff was consistently friendly, polite, accommodating. I never got the slightest impression that my requests were a bother. I can't say enough good things about the staff. The Candlewood cupboard is a brilliant idea. They had noodles and organic spaghetti sauce and I was able to cook a delicious meal one evening. We didn't have to venture out that evening, and we saved money. I also liked the business center, where I could print out my sight-seeing itinerary each day, and directions for transit. The pillows were extraordinarily comfortable. Thanks again for a great stay. May 19, 2014
Rated 5.0 out of 5.0 by Overall The suite was perfect for my family. Front desk recommended a great restaurant. Shuttle service very prompt! March 31, 2014
Rated 5.0 out of 5.0 by Comfortable stay and outstanding staff We had a great stay at this hotel. The staff was very professional and courteous. I will recommend this hotel for friends, business associates and family. We will stay at this hotel again in the future. March 26, 2014
Rated 4.0 out of 5.0 by GREAT STAFF Very nice place. Great/frequent shuttle to O'hare. The staff were very nice and went out of their way to help. Good value, I would stay again to stay if picking up at O'hare. March 26, 2014
Rated 4.0 out of 5.0 by Great Staff As always, the staff is very welcoming and accommodating. Was able to get some well need sleep. The only draw back is the van service to and from the airport. March 17, 2014
Rated 4.0 out of 5.0 by great price and locationbut poor quality of room Checked in and toilet wasn't working. They were nice and tried to see if they can just plunge it. Didn't work. Then we were moved, the room thermostat didn't work. Didn't want to move again so we would open windows to control temp. Overall staff was nice and accommodating but upon check or 3 long distance calls were placed on bill. I have nationwide cell coverage. .. why would I pray three bucks a call from my room? I called them and they did credit. It feels like they might be short staffed but they were all great March 14, 2014
Rated 5.0 out of 5.0 by Staff was great I arrived late at night and phone the hotel regarding transport.They were very helpful and the shuttle arrived immediately both times. They were also great at the check in desk. Trevor and Essa well done. March 13, 2014
Rated 4.0 out of 5.0 by Great for Chicago Rooms are quiet. Cement floors block all sound. Beds are good. TV channel selection is very limited. The cupboard doesn't have the best selection of food, but there is a Subway and Dunkin Doughnuts next door. The morning staff are very cool and fun. And when I discovered my box spring was broken, the staff had it replaced in minutes. Great people. March 8, 2014
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