Rated 4.3 out of 5 by 97
Rated 1.0 out of 5.0 by ernie12 Clean and great service
We had never stayed at a Staybridge before and were in Chicago visiting family. The room was a nice size, comfortable and most important very clean. The staff were very friendly.
January 23, 2013
Rated 5.0 out of 5.0 by TomGBG Clean, comfortable and great service.
This was my first time staying at a Staybridge Suite Hotel and I had a great experience. I stayed for 4 months on a business trip. The room was comfortable, the price great and the staff wonderful. Great location. I certainly would and did recommend the hotel to co-workers and friends. I look forward to staying at other Staybridge Suite hotels in the future!
January 12, 2013
Rated 4.0 out of 5.0 by Cynthia7878 Wonderful room...
We were charged an extra 10 ten dollars and we cannot seem to get it removed from our credit card. We call the 800 number and they told us to call the hotel direct and they said that they had no control to remove that 10 dollars..
Everyone was nice but no one can solve the problem???
January 5, 2013
Rated 5.0 out of 5.0 by Dave875 A good value
The staff was deferential and friendly. The room and common areas were well-furnished and clean. This is a good value and we will stay here again.
January 4, 2013
Rated 5.0 out of 5.0 by am79mba1 Nice and Cozy
Excellent staff, excellent breakfast and clean/spacious room. Feels like home, recommended !
December 28, 2012
Rated 4.0 out of 5.0 by Pattyann15 Wonderful Staff
The room was comfortable and the amenities were very good. But your staff is your greatest asset. We only spend one night this time but we had checked out the prior week after spending 5 weeks at this location. The staff from the front desk to the housekeeping staff made me feel at home and safe while my husband was in the hospital. They are a great bunch of people. I would recommend this hotel to anyone traveling to Chicago. The grounds around the hotel are really nice and it is off the main street so you miss a lot of the street noise that you normally expect in the city.
December 19, 2012
Rated 4.0 out of 5.0 by jesusman258 Always a great stay
I always enoy staying here. Even though traffic makes the commute here every evening rough, the staff make it worth while. Mike, Maria, Christina and Eleanor always make me feel at home. They are the reasons why I stay here regardless of where in the Chicago metro I happen to be working.
December 18, 2012
Rated 5.0 out of 5.0 by SQFFP Comfortable room & excellent service
I was amazed at how polite the front desk staff was and greeted me upon arrival. At first I was assigned a lower level room to which I requested to be moved to the higher floor which could easily be accommodated. The room was comfortable, amenities plentiful, and the day breakfast was adequate & delicious. I will certainly recommend this particular Staybridge Suites property to whoever visits Chicago. And I will look forward to staying longer myself in this hotel.
December 14, 2012
Rated 5.0 out of 5.0 by dxford I DO!
Elanor is a Guest Relations Masterpiece. I love the property and proposed to my girlfriend last week @ the property. Elanor went above and beyond the call of duty to make the announcement special. L O V E T H E P R O P E R T Y
December 13, 2012
Rated 5.0 out of 5.0 by Bzbadkat Wonderful!
I had a wonderful stay. Everything was pretty wonderful.
December 8, 2012
Rated 5.0 out of 5.0 by RACJ2 Pleasant Experience
Staff is very friendly and helpful. Rooms are very nice with full kitchens. Breakfast area was very inviting. Overall had a very enjoyable experience.
December 1, 2012
Rated 4.0 out of 5.0 by daddyduke Good choice
Can't miss here...been staying here for 10 years....little secret
December 1, 2012
Rated 5.0 out of 5.0 by BJGR My New Favorite Hotel
Staybridge has become my new favorite hotel. Staff is very helpful and friendly. Very reasonably priced and an excellent value. Big rooms that are clean. They have some really nice differentiators - 24 hour pool, free movies to name a couple. Good breakfast included. I'll look for a Staybridge anytime I'm travelling.
November 18, 2012
Rated 4.0 out of 5.0 by Ken65 Animals
While I enjoyed staying at your facility, I will never be back. I will not stay in any lodging facility that allows pets in the building, especially when they are not "service dogs". I think your policy of allowing family pets to stay at your facility is disgusting and I will stay elsewhere since most other lodging facilities do not share the same management philosophy.
November 13, 2012
Rated 5.0 out of 5.0 by Tammy45 Great experience
Was very pleased with service. Bed was comfortable, room clean. Liked the microwave popcorn in the room as well as the coffee. Appreciated the sandwich fixings (BLT's) and chips/vegetables on the evening I checked in. Saved me from having to leave the hotel to find something to eat. Also appreciated the breakfast in the morning. It was very good. Location was convenient for me to get to my conference. Overall great experience and will stay again!
October 17, 2012
Rated 2.0 out of 5.0 by Traveler1958 Reservation Not Honored
Made a reservation for a King Suite, made the reservation solely for the king bed, used a credit card to hold the room, and called earlier in the day to confirm the reservation/room was still there - the front desk confirmed it was. We arrived at the hotel later that day and were told all they had left was a room with two double beds. After 'discussing' it for a while with the front desk, the lady looked at her computer and said they just happened to have a queen room available. We took the room, slept poorly, and left early in the morning. I hate when hotels do that to people.
October 4, 2012
Rated 4.0 out of 5.0 by lexvball 7/10
Not a bad stay at all.
They had a little get together in the lobby one night which was nice. Tried devon's lobster mac and cheese which is delicious. Would have liked if they kept the soda machine on through out the day instead of just during meal times (i know a small complaint!)
They are also a pet friendly hotel which is awesome, but they should probably screen the pets they allow. I heard a dog bark for a solid 45 minutes in the room next to me while I was trying to take a mid afternoon nap.
The front desk clerk was absolutely without a doubt one of the best I have encountered. Took pride with her job and made my stay very enjoyable. I wish I knew her name!
October 4, 2012
Rated 2.0 out of 5.0 by BLBH Recent Visit
The maid left the alarm on from the previous guest so we were awakened long before we wanted to get up. The TV in the bedroom did not work and when we arrived we could not check in as the room was not ready. It's a lovely, conveniently located property but I think I will find other accommodations next time.
September 28, 2012
Rated 5.0 out of 5.0 by Sandy2012 Great staff
My experience at Staybridge suites, Oakbrook Terrace was wonderful.
The staff was nice and cared about the guests. I did feel like being among old friends. Congratulations!
September 26, 2012
Rated 5.0 out of 5.0 by Buff Excellent
Even though my stay was only for night the overall experience was great. Thanks Staybridge.
September 21, 2012
Rated 4.0 out of 5.0 by Ewing2012 Staybridge Stay
Great price, breakfast and Thursday night get together.
Love the deck overlooking the estuary.
We were in room 201 and the only problem was the very loud A/C unit.
September 15, 2012
Rated 4.0 out of 5.0 by LoveValentine GREAT EXPERIENCE
I had stayed at this hotel in 2010. It was great like home since I have not found a permanent place since moving here. I just happen to book a room under a great rate. The staff, breakfast, amenities are very good. I would recommend staying here even for a regular rate.
September 10, 2012
Rated 5.0 out of 5.0 by IowaHawkeye53 A little country in Chicago
Had an opportunity to stay at Staybridge recently, and found it to be exactly what my wife & I needed. Great atmosphere, wonderful service, awesome breakfast buffet and a refreshing night of sleep. The pleasantries have a secret, the patio that overlooks the willife preserve really adds something special. I'll be looking to stay here again on my return to Chicago area. Thanks to all involved......great job!!!!
September 10, 2012
Rated 5.0 out of 5.0 by JoeN01 Superior service and a great night's rest.
Wonderful staff from the front desk to the housekeeping assistants. Comfortable bed and sitting area made this stay a winner. Looking forward to my next visit at OakBrook Terrace Staybridge Inn.
July 29, 2012
Rated 4.0 out of 5.0 by DeeJay599 Like a home away from home
The Staybrige Suites - Oakbrook Terrace is just west of Chicago and very close to the Oakbrook shopping mall. The kitchen is fully equipped and has a full size refrigerator with ice maker. We had the 1 bedroom unit which has plenty of room to spread out. The bed and bath room can be closed off from the living room/kitchen area making it nice for me to sleep while my wife watches TV. Getting to attractions in the area is easy though its best to have a car and GPS (unless you know the Chicago area) because Chicago is a sprawling place. This hotel is about midway between the O'Hare airport and downtown Chicago. Given the amount of space you get for the money its one of the best deals I have found.
July 25, 2012
Rated 3.0 out of 5.0 by Teacher Had a problem, but it was resolved.
Our toilet overflowed soon after our arrival. Apparently there had been a previous problem, because they seemed to know the room even before I offered the room number. I will say they gave us a new room immediately and we had a good experience after that (it was my second stay at this property and I would stay again...)
July 10, 2012
Rated 5.0 out of 5.0 by Matthews50 Great place to stay in Chicago
We recently stayed 3 nights at the Oakbrook Terrace Staybridge Inn in the Chicago suburb. From the check - in to the check it was what we expected it to be. With the staff very helpful and friendly, and the room was nice and the bed was comfortable. The breakfast bar was second to none in the morning, with lots of choices in every category.
The hotel is in a great location with shopping, restaurants and many other conveniences within a mile or two. Also there is easy access from the freeway, and from the hotel we took a 10 minute car ride to the train station and rode the CTA Blue Line downtown for city fun.
July 10, 2012
Rated 4.0 out of 5.0 by JSMack007 Would Go Back
I was very pleased with the recent stay and (indeed) recommended it to others who were also visiting. I would also probably try and use the same establishment again if I am in the area and need accommodations.
July 10, 2012
Rated 5.0 out of 5.0 by Jackson Great people and service
The staff was always helpful. The building and all areas were keep very clean.
July 10, 2012