Rated 4.2 out of 5 by 44
Rated 4.0 out of 5.0 by Bippy Quiet and comfortable
The coffee was excellent! Always hot and fresh! Front desk was very helpful with travel questions and arrangements. The shuttle was great to the train station. Only 15 min. train ride to NYC. Will definitely be staying on our next trip to NYC.
December 5, 2013
Rated 4.0 out of 5.0 by 1967powerhouse great location
it is within walking distance to everything needed.
November 29, 2013
Rated 3.0 out of 5.0 by Nikki236 Good Service overall but somewhere things went wrong!
Let me start by saying that upon check-in I dealt with Victoria who was a pleasure to deal with. She was very professional and personable. After reaching my room there were a few things that were missing, and after calling the front desk found that I was unable to now receive them because housekeeping had left for the day. Within a few minutes of being in the room my eyes began to itch and water. I ran hot water on a towel and put it over my eyes. 20 minutes later my husband walks in and is stunned with how puffy my eyes now look. We leave out to go see the sites and immediately after being out in the fresh air the itching subsides. Upon returning to the room hours later it starts back up again. I spent the rest of the night trying to flush my eyes. I even sent my sister to a nearby walmart for eye drops. They continued to itch and burn. By the time the next morning rolls around my eyes were so swollen that I could barely see out of them. I called down to the front desk to advice of what was going on and he was very sympathetic. During check out he was finally able to see me. He found a cold pack for me and gave me a box of tissue because my eyes were draining. We had to cut our weekend short because I was miserable. After reaching the fresh air the itching stopped but it took a few days for the swelling to go down. I'm not sure what was in that room but it didn't agree with me at all!!!!
November 21, 2013
Rated 3.0 out of 5.0 by Mlhs Mixed Review
Clean, simple. Good price. However, no transportation to New York train or bus on weekends. Real bummer. Not within walking distance of any restaurant. .Another bummer. Must take car everywhere. While it appears to be close to NYC, it is not convenient. Would not recommend the hotel for pleasure travelers to New York City, especially on the weekend. Fine for business travelers during the week..
November 15, 2013
Rated 4.0 out of 5.0 by ChristopherJ Good value for the cost.
This is in an industrial area, making it a rather quiet location at night.
Room, linen were clean. Wireless Internet provided at no additional cost appreciated.
The room we were in did not have sufficient lighting over the desk, a minor inconvenience.
Lack of any breakfast or in-house restaurant can be a detriment for some. It is a mile or more to any eateries.
Room had a full size refrigerator, which many can find very useful.
I would use this hotel again should the need arise in the same area.
November 7, 2013
Rated 5.0 out of 5.0 by NCAlex Friendly Staff
Front desk clerk was friendly, professional, and very accommodating to my early arrival in New York.
October 28, 2013
Rated 4.0 out of 5.0 by TJNJ IHG
welcomed each visit as an IHG platinum member. Very personable desk staff.
September 30, 2013
Rated 5.0 out of 5.0 by macro1958 Outstanding Stay
I come up to NYC every year for a long weekend on my birthday. After last year's fiasco of staying at the Holiday Inn Express in North Bergen, I was looking for a better place to stay. I chose the Candlewood Suites for convenience, price, and Rewards. We arrived early and the staff did explain that a room was not ready, but gave us the address to the Wal-Mart in the area and several recommendations to eat. After a decent lunch and quick shopping trip, we did call the hotel and they did state that a room was ready. We went back and checked in. They were going to give us the complete spiel of housekeeping and other items at the hotel, but we explained that we worked for IHG call center in Charleston, SC and the desk clerk thanked us for not having to go through the complete explanation. They then gave me a spin of the wheel for a nice gift and we got $5 in the Cupboard. We had a very good time, especially using the grills outside. The only thing that made me mad was that I missed their cookout on the 18th, but you can't have everything. I highly recommend the hotel to everyone and will be glad to stay there again.
September 25, 2013