Rated 4.3 out of 5 by 46
Rated 2.0 out of 5.0 by msBoston Disappointed for a 4 star hotel
I had book the Hotel because it had a 4 star rating, so with a little more money, I figure, let’s give it a try. it was pretty disappointing stay.
I had book for a suite with 2 beds, but I was given an one bed room with a pull out sofa, which had a very weak and lumpy spring.
I had purchased some perishables food, thinking that I can keep it in the fridge, but it turns out to be broken, it was completely dead, as not even the lights turn on. When i bring it to the front desk’s attention, they said it should be working, so will notify the maintence the next morning, that was of no help to me since I was only staying for one night.
Not sure where they get the water, but the water in the exercise room tasted worse than the tap water.
The toilet water was also faulty, so you can hear water dripping the whole time.
The room and the common area was clean, the location is close to NY, but I can’t believe so many things could be bad for a 4 star hotel.
January 2, 2013
Rated 5.0 out of 5.0 great place!
My husband and i have stayed at this hotel three times in the last four years and would highly reccomend anyone coming to the seacaucus/manhatten area to stay here. short ride to train station, you can be in manhatten in twenty minutes. Mehul, the manager, and his staff were very nice. we had great housekeeping,an upgrade, we usually stay at least two to three months and they took care of faxes,mail,shuttle rides and even jumped our truck twice when we had problems.they truely make it our home away from home, we will be back!
December 28, 2012
Rated 5.0 out of 5.0 by Zeee Comfortable and secluded
I really hate to share this hotel it is secluded but in a quiet area without the sound of the trafiic of city bust. Clean and convenient. They do however proviide a shuttle to the mall if you need the traffic and bustle. My place in the area with an ok price.
December 27, 2012
Rated 5.0 out of 5.0 by PCmember711 Great accomodations and convenience
Our week-long stay at Candlewood was enhanced by the helpful staff and the amenities available at this property. They provided transportation to and from the local NJ transit train station. The connection from Secaucus Junction to Penn Station allowed us to easily visit many attractions just across the river in New York City every day. The room we occupied was very clean and well maintained. Having a kitchen allowed us to eat some of our meals in the room, which was a savings for us. This property also maintains an affiliation with the local LA Fitness, which was used daily by one of our party. Overall, I would recommend Candlewood Suites in Secaucus, and believe the we will stay there again in the future.
December 6, 2012
Rated 3.0 out of 5.0 by Bopf80 Recommendable with flaws
We stayed for 6 nights during Thanksgiving mainly because of a previous experience with Candlewood Suites.
The location of the hotel is excellent, if you want to visit New York City and do not want to spend the $ that hotels cost in Manhattan. The hotels complementary shuttle to Secaucus junction is excellent. It takes about 30 minutes to get from the hotel to the middle of New York. A round trip only costs $8!
The room was clean and had everything that was described on the internet.
Sadly our TV didn’t work in our first room, which we told the front desk after arriving on Sunday afternoon. On Tuesday evening we had had enough and asked for a different room. We couldn’t believe that it was so hard to fix the TV! What really annoyed us was that we were not informed about anything. We always had the feeling it was new news to the staff and they didn’t know anything about it. We definitely thought this should have been handled differently. A note in the room would not have been too much trouble.
As this “problem” hopefully doesn’t occur too often we would still stay here again and recommend this hotel to anyone visiting New York.
December 5, 2012
Rated 2.0 out of 5.0 by Don38 Candlewood Secaucus
Reservation was for 1 room w/pet, Queen or King bed, on 1st floor. Received a Handicap room, 2 Queen beds on 2nd floor.
Shower was only for hadicap persons. Very difficult to shower for average person in order to avoid watering the floor. Shower nozzle was pointed toward the curtain. Shower curtain did not reach near floor (12 inches short) and it was centered so that half of curtain was beyond the water threshold so it was impossible to prevent water from running on floor.
My reservation (in advance I might add) was not properly honored and I will never stay at this location again (at any price).
October 8, 2012
Rated 2.0 out of 5.0 by PatrickW Nice hotel with a few issues
Biggest issue I had over the two stays there over two weeks was that several TV stations either did not come in or came in distorted where they were unwatchable. This was on all tvs, not just the one in my room. I mentioned it to the front desk guy. He stated they were aware of it and it should be fixed very soon. A week and half later, it was still a problem. I actually left the hotel to a different one, knowing it was not fixed.
Also, my second stay had dirty trashcans and dirty dishes. Poor housecleaning.
Nice fitness center.
September 12, 2012
Rated 1.0 out of 5.0 by Odonohoe Horrible.
Someone started to bang on my door at 2 AM in morning and threaten me. Found out it was a crazy person staying in the hotel. Called Front Desk who took no action. Complained Hotel Management next morning and got no reply from then either. Wont stay here or any Candlewood Suites again.
July 22, 2012