Rated 4.5 out of 5 by 30
Rated 2.0 out of 5.0 by Disappointed603 Failure to honor requested rate
Poor. On line check-in reserved room at Government rate; despite having all required documentation, staff refused to honor the rate at the time of check-out.
October 10, 2014
Rated 5.0 out of 5.0 by Dcarter Great for a long stay
The staff went out of their way to fix the gym equipment.
October 6, 2014
Rated 5.0 out of 5.0 Great Place to stay when on a extended business trip
The Candlewood suites in Sierra Vista, AZ was an excellent place to stay when I was there on an extended business trip. Having an actual suite was very nice and having a full kitchen (minus a stove) made the stay more enjoyable. Did not have to go out and eat out every night. With the use of the gas grill next to the pool and the in room kitchen I was able to make myself a very enjoyable meal every night, not to mention the breakfast I made myself every morning. The staff at the hotel was exceptional and went out of their way to satisfy me. Would totally recommend this hotel to anybody visiting Sierra Vista, AZ. Try it you will like it.
October 4, 2014
Rated 4.0 out of 5.0 by John1701 Business Trip Sept. 2014
As expected, Candlewood was a pleasant visit. On business for two weeks, had a school group stay but noise level was not to bad. Breakfast was decent, in-room internet was ok but slow at times. Overall it was pleasant stay.
October 2, 2014
Rated 4.0 out of 5.0 by champ900 Great Staff
Overall this hotel is what you would expect from a IHG hotel. There was one thing that did stand out though. All of the employees were fantastic. They were very friendly and polite. I has at this hotel for a month and felt like from the first day they were friends. By the time I checked out I found myself thinking about how much I was going to miss them.
September 30, 2014
Rated 4.0 out of 5.0 by G 228 3 Star
Great accommodation, especially for the military. Lots of privacy...and...amenities!!!
September 30, 2014
Rated 5.0 out of 5.0 by Duong24 Rachel helped us
My family was traveling from Texas to Arizona to visit family and I was unable to find a hotel that would let me check in a little bit early so we could rest from our long drive. Rachel checked us in and we were able to get some sleep before visiting family. Thank you for being so helpful.
September 24, 2014
Rated 5.0 out of 5.0 by The Texas Traveler My stay
From the check in staff to facility, everything great. I was presented with a pleasant aroma as soon as I walked through the door. Room was great.
September 23, 2014