Rated 3.6 out of 5 by 16
Rated 5.0 out of 5.0 by McRodney Front Desk Staff is Great!
From check in to Check out, Staff is Amazing! Safe Place to Stay!
February 5, 2014
Rated 5.0 out of 5.0 by lodgekeeper Holland truck driver
It's always pleasant seeing the staff and knowing that they are doing everything possible to make my stay great. They provide me with pickup and delivery of myself and fellow drivers in a safe and expediential manner. The facilities are super clean and provide me great comfort Thank you Candlewood,
January 14, 2014
Rated 4.0 out of 5.0 by jatb Weekend with Relatives
We stayed here the weekend after Christmas visiting family. The staff is excellent. Very personable and friendly. Feel like we were returning to the room and greeted by someone we already knew.
Bed was a bit hard, but better hard than soft. Room was very spacious and comfortable.
January 2, 2014
Rated 4.0 out of 5.0 by buddy6724 Very Nice room, comfortable
Bathroom my only disappointment, dirty towel left in the bathroom from previous guest. Otherwise, very nice. I would stay again
January 1, 2014
Rated 2.0 out of 5.0 by Sheridan469 Room clean, but the hot tub was closed for maintenance
My family came for the weekend to enjoy a Notre Dame football game. We stayed Thursday night thru Saturday night. The room was very clean and comfortable. The hot tub was closed and we weren't even told when checking into the room. The website did not have any messages regarding the hot tub being closed. We actually went down to the pool to enjoy a little relaxation after the freezing football game and found the hot tub without any water. It had algae growing all over the inside and looked disgusting. I was shocked!
We discussed the matter with the staff at the hotel. The hotel staff stated that the Assistant Manager was not on site and she didn't offer any compensation or apologies for the inconvenience. She simply stated that she didn't know how to update the hotel website to note that the hot tub was out of order.
We had used our reward points for two nights of the stay and paid for the third night. It was disappointing.
November 25, 2013
Rated 2.0 out of 5.0 by KNeill7 Not what was expected compared to other Candlewood Suites.
The room would have been nice, but just a few things stood in the way of that. The thermostat did not work on the wall. The vent in the bathroom was not functioning well and was about halfway hanging out of the ceiling. The toilet was not clean at all, had what appeared to be a film on it. The bathtub was also the same. The cleaning service was below mediocre. The only thing that was done on my once-a-week cleaning was a made bed. No new towels, no vacuuming or sweeping of the floors, and no trash was taken out. The last Candlewood I stayed in in Kalamazoo, MI was very nice and clean. I was disappointed with this stay. I expected much better.
August 1, 2013
Rated 5.0 out of 5.0 by blackkat7602 Very impressed
Very nice, clean. If back again, will definately stay again
July 28, 2013
Rated 5.0 out of 5.0 by Mir7 Great stay
This was a really nice place to say. Rooms were very nice, loved having the bigger refirigerator. Staff was very nice also.
July 17, 2013