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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    98%
    Recommend This Property

    Overall Experience

    4.8

    based on 124 reviews
    98%
    Recommend This Property

    Ratings Breakdown

    124reviews

    • 5 Stars
      103
    • 4 Stars
      16
    • 3 Stars
      4
    • 2 Stars
      1
    • 1 Stars

    Best Hotel in Springfield!

    By

    March 25, 2015

    platinumelite

    I have been staying here at least 2x a month for several years now. we love this hotel. its clean, comfy and love the room set ups. its also very dog friendly and my service dog Mr. Jingles is treated as a valued guest also by the fabulous staff. we love them! its a very dog friendly hotel. and the point system allows me to offset the cost for myself and the animal rescue groups i am transporting for saving us all money. because of my experience at this hotel over the years i always check for a Candlewood first when i am traveling to a new city for my rescue transports. i know i will have a great room, etc.
    and i have to mention again what a great staff they have here. they are the best!
    Mr. Jingles really likes the pillows!

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    Convenient Location

    By

    March 24, 2015

    platinumelite

    The staff was extremely helpful and welcoming during my first visit to the property. The room was very clean and comfortable. I would definitely recommend this property to both business and leisure travelers.

    Posted byHotelStaff
    March 25, 2015
    Dear Keith1963: Thank you so much for staying with us and for taking the time to write a review. We are all delighted to hear that we were able to provide you with a clean and comfortable Candlewood Suites experience. We look forward to seeing you again. Yours in hospitality, Laynebradley Bradley General Manager
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    Nice for the price

    By

    March 20, 2015

    club

    Room was very comfortable. Only complaint I have is lack of free breakfast. I was only there one night so I didn't bother to go out and buy groceries. Option of free breakfast would make the place perfect.

    Posted byHotelStaff
    March 20, 2015
    Dear Kar19: Thanks for staying with us and for taking the time to write a review. I'm sorry that we weren't able to exceed all of your expectations and want to assure you that I will work with my team to come up with a way to overcome our brand's lack of a breakfast. Please accept my apology. Yours in hospitality, Layne Bradley General Manager
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    Great Service

    By

    March 20, 2015

    club

    The place was nice and the room was comfortable. Our beds and pillows were really comfortable.
    Staff was great.

    Posted byHotelStaff
    March 22, 2015
    Dear james6614: Thank you so much for staying with us and for taking the time to write a review. We are all very happy to hear that you had a nice and comfortable Candlewood Suites experience. Safe travels. Yours in hospitality, Layne Bradley General Manager
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