Rated 4.6 out of 5 by 49
Rated 5.0 out of 5.0 by fjke nice clean hotel.
Room was very clean, nice size, kitchen very nice and bath room large. Every thing worked well in the room. Had a good nights sleep. Wish it had a pool.
July 23, 2014
Rated 5.0 out of 5.0 by cedarcreekrebel59 Great Service and Excellent Experience!
5 Stars! Return business customer. I have stayed now at two of your locations and find them very nice places that are clean, safe, affordable, and comfortable-always!
July 20, 2014
Rated 5.0 out of 5.0 by mgdxman Coffee
Everything was outstanding except the free coffee in the lobby
July 19, 2014
Rated 5.0 out of 5.0 by Patty1029 Home away from Home
I am very pleased with my stay, nothing at all was ever a problem for this staff. Being respected and treated as a valued guest was the way they make you feel. All of the staff, from front desk, management, housekeeping and maintenance, are a great team. Highly recommend this Candlewood Suites, great suite with a very good bed. Nice and clean and fresh!. Nice Kitchen with all of the kitchenware that you need just bring your own groceries!
July 16, 2014
Rated 5.0 out of 5.0 by cvoss Springfield, IL Candlewood Suites Is Best for Business
While traveling to build cell phone towers, when in Springfield, IL we love to stay at the Candlewood Suites. The inviting staff, the spacious rooms, the flat panel TV's, the super comfortable beds, and a delicious hot breakfast are just a few of the reason that we have stayed in the past and why we continue to stay at the Candlewood Suites Springfield, IL.
July 10, 2014
Rated 4.0 out of 5.0 by Illinois55 Nice well kept hotel
Clean room very well kept facility , close to restaurants and easy access to Interstate 55.
July 8, 2014
Rated 5.0 out of 5.0 by JohnsonH Wonderful Hotel
Booked this hotel after recommendations from trip advisor and so glad I did! It was perfect! Very clean and the staff was GREAT!
July 7, 2014
Rated 3.0 out of 5.0 by Bob45678 Usually a decent place to stay
Stayed for 5 days for work.
Staff friendly and approachable. Do not appear to actually deal with any problems.
Two problems reported to front desk without resolution -
Kitchen was not cleaned after prior guest, though bed was made, bathroom cleaned, and fresh linens in room. Spent about 1 hour cleaning kitchen.
Internet not working. Contacted front desk staff 2x, but not fixed during the 5 day stay. This meant I had to stay at the office longer (unable to complete any work in room) and go into work if called at night (I am usually able to complete most night time work related duties from the hotel room during prior stays at this hotel).
This represents a big change at this hotel. If not corrected in future stays, probably will not be staying here when there are other options.
July 4, 2014