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Rated 4.5 out of 5 by 44 reviewers.
Rated 4.0 out of 5.0 by Nice well kept hotel Clean room very well kept facility , close to restaurants and easy access to Interstate 55. July 8, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel Booked this hotel after recommendations from trip advisor and so glad I did! It was perfect! Very clean and the staff was GREAT! July 7, 2014
Rated 3.0 out of 5.0 by Usually a decent place to stay Stayed for 5 days for work. Staff friendly and approachable. Do not appear to actually deal with any problems. Two problems reported to front desk without resolution - Kitchen was not cleaned after prior guest, though bed was made, bathroom cleaned, and fresh linens in room. Spent about 1 hour cleaning kitchen. Internet not working. Contacted front desk staff 2x, but not fixed during the 5 day stay. This meant I had to stay at the office longer (unable to complete any work in room) and go into work if called at night (I am usually able to complete most night time work related duties from the hotel room during prior stays at this hotel). This represents a big change at this hotel. If not corrected in future stays, probably will not be staying here when there are other options. July 4, 2014
Rated 5.0 out of 5.0 by great amenities Overall experience was good. Room was clean, bed was comfortable. Business must be hopping because the poor receptionist was busy taking multiple phone calls and checking folks in simultaneously. My only complaint was the inability to close the main curtains in my room to keep out the light in the morning and for better privacy. July 1, 2014
Rated 4.0 out of 5.0 by Great beds Clean facility and helpful staff. However, only complaint was that this is a nonsmoking hotel but it was obvious that the room we were assigned had someone who smoked in it before us. June 28, 2014
Rated 3.0 out of 5.0 by Great room but poor service I am only typing 50 characters because it's a requirement. June 28, 2014
Rated 4.0 out of 5.0 by Atmosphere, aroma, temperature for great relaxation Didn't have a pool like some other location, but had a outdoor grill. Indoor comfort and scent made indoors great for relaxing and sleeping. Can't remember any breakfast? June 27, 2014
Rated 5.0 out of 5.0 by Great Stay A nice location convenient to the fairgrounds, restaurants, downtown Springfield and historic sites. June 18, 2014
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