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Rated 4.6 out of 5 by 76 reviewers.
Rated 4.0 out of 5.0 by Atmosphere, aroma, temperature for great relaxation Didn't have a pool like some other location, but had a outdoor grill. Indoor comfort and scent made indoors great for relaxing and sleeping. Can't remember any breakfast? June 27, 2014
Rated 5.0 out of 5.0 by Great Stay A nice location convenient to the fairgrounds, restaurants, downtown Springfield and historic sites. June 18, 2014
Rated 5.0 out of 5.0 by improvements Overall the hotel was lovely and affordable and I would stay again. We were staying for horse show in the area, which happens for us in June and October. Unfortunately, what comes with horse shows is dirt and wood shavings. It would be nice to have housekeeping every 2 or 3 days OR offer vacuums for us to keep the carpet and floors clean. I did not know there would be no house keeping so this was a surprise to me however it worked out. June 16, 2014
Rated 5.0 out of 5.0 by Most helpful We recently were in town for a funeral, the hotel staff was so helpful with every aspect of our stay including an early checkin. We are so thankful for the help the staff provided our family. June 10, 2014
Rated 5.0 out of 5.0 by Stay here in Springfield If you are looking for a fairly new well kept property in Springfield, that won't break your wallet, this is it. Clean well appointed rooms convenient to Xway and attractions. Within walking distance of the Crowne Plaza conference center and many mid price restaurants. June 4, 2014
Rated 5.0 out of 5.0 by Satisfied customer Great place to stay staff was wonderful, would recommend this hotel to everyone April 14, 2014
Rated 5.0 out of 5.0 by perfect place I picked this location off the internet and was so pleased with my choice. Since I was traveling with my son, I was worried about being in a safe neighborhood. It was very clean and I felt safe both inside the complex and out. We were very happy to have the Cupboard available to purchase last minute needed items....especially since everything was so reasonably priced. The kitchenette was well stocked with nice dishes and utensils if you want to cook. I used the gym which had great equipment...but make sure you bring some ear buds to listen to the TV mounted to each piece. They also have a laundry facility which you can use for FREE...so bring laundry soap or you can purchase in the Cupboard. The office was supplied with everything you need from scissors, notepads, and staplers to computers and printers. VERY NICE! Overall the place was perfect, we enjoyed our stay and would certainly stay again. Planning another trip in April and will be looking for a Candlewood Suites in MS. March 17, 2014
Rated 5.0 out of 5.0 by Always a good stay.. Whenever I'm in the area for business or pleasure I book a room here at Candlewood. The staff is friendly and helpful, the rooms are always clean and quiet and the value is good for what you get. If you're looking to stay more than a few nights it is nice to have a small kitchen area to make your own meals if preferred. Candlewood is always my #1 choice when I travel and the IHG perks aren't so bad either. December 28, 2013
Rated 5.0 out of 5.0 by Travel The room was very nice, clean and comfortable. The staff, even though it was Thanksgiving, was so nice and helpful. This is the second time I have stayed at this hotel and will not be the last! December 2, 2013
Rated 4.0 out of 5.0 by Excellent Staff - Wifi needs improvement The hotel is very nice. The rooms are clean and comfortable. The beds are comfortable. They have on-site laundry which is nice for extended stays. The wifi is rather pitiful especially with Apple products. Password had to be entered numerous times per day just to be able to use the wifi. November 12, 2013
Rated 5.0 out of 5.0 by Personal service second to none. I want to thank Billy for going out if his way to make sure I got some food on Wednesday. He set aside a plate for me when he saw that it was about to run out. This isn't the first time that he, or other members of the Candlewood staff have gone out if their way to ensure that my dog Lola and I have a great stay. I have options in hotels, but I will always choose the Candlewood. Over 70 nights this year, so I suppose you can call me a "regular". November 11, 2013
Rated 5.0 out of 5.0 by Very nice We only stayed for a quick trip, but if you had to spend more than a few days, this place would be perfect. The staff was great, the room and the beds were comfortable and clean, definitely would stay there again. November 1, 2013
Rated 5.0 out of 5.0 by Great Candlewood Suites Only 10-15 mins to downtown Springfield. Restaurants within walking distance. Very clean hotel. October 30, 2013
Rated 3.0 out of 5.0 by comfortable bed, clean room I had never stayed at a "residence" hotel before and did not know they do not clean the room daily. I ran out of wash clothes and ran into the maid service on the elevator and requested she add more wash clothes to our room. This was not done. Would have preferred a better breakfast choice, however, they were just up the street from I hOp. The front desk employees were helpful. October 25, 2013
Rated 5.0 out of 5.0 by Best Hotel experience ever Due to the cost of the room I was skeptical however I was pleasantly surprised when I checked in. The rooms were very unique with full kitchens in them. The had all the pots and pans and kitchen utensilsyou need Iincludeing Tupper were for leftovers. The rooms were very clean and the bed were very comfortable. I will always stay there when I come back into town. I also highly recomend this place to anyone. October 2, 2013
Rated 5.0 out of 5.0 by always a A plus stay our family has always stayed here once a year while we are in town for our sons racing event . The staff is always friendly and helpful . This last time we stayed they had our past reservations and had ask if we will need extra towels in the room ( boys get dirty lol after the races) . It was very nice for them to ask and then have them in the room . Every time we came back the front desk person always ask how the races were going . The room is always very clean . we will be staying here everytime we are in town September 26, 2013
Rated 4.0 out of 5.0 by Comfortable Room Upon arriving, my roommate and I were exhausted and wanted to rest. I turned down the wall thermometer and laid down. 3 hours later when I awoke, I realized the room was exceptionally warm and the thermostat was not working properly. I called the front desk and she came up within 5-10 minutes and changed the setting to the floor unit and our room was comfy again. Overall, I enjoy staying at Candlewood for it's roominess and the feel of home with a kitchen! September 11, 2013
Rated 5.0 out of 5.0 by Nice for a long stay Very clean rooms. Large desk/work area. Nice kitchen area perfect for saving some money on meals. We were only there for the night so we would have liked to have a pool, but I didn't read the amenities close enough. Exercise room looked very nice as did the laundry area. Staff was very friendly. August 28, 2013
Rated 3.0 out of 5.0 by No Extra Pillows? I asked if the hotel was fully booked and the front desk stated that they had plenty of rooms available! I then asked if I could have an extra pillow due to the fact that I am expecting and wanted to sleep more comfortably! The front desk said they did not have any extra pillows and that they were on order! I thought it was very weird that having a hotel that was not even fully booked that there were no extra pillows in the vacant rooms! Very unpleased with service! I will stay at another hotel next time! August 28, 2013
Rated 5.0 out of 5.0 by Amazing value! Our suite was very clean and spacious. I especially appreciated the convenience of cooking a few of my own meals. All the amenities one could possibly need are conveniently located in your room or easily accessible. Highly recommend staying here. :) August 21, 2013
Rated 5.0 out of 5.0 by Candlewood We had a wonderful stay, staff very pleasant and helpful. Rooms were very clean and w4e had everything we needed. Wonderful location. August 1, 2013
Rated 5.0 out of 5.0 by Nice place Enjoyed the stay! The man at the desk was very helpful in getting us directions to places we needed to go. The room was very nice and spacious. I like the fact that you can make meals in your room and all the cooking and dining utensils are provided. The size of the room was perfect for my two small boys to play after a long day in the car. Thanks so much for caring! July 31, 2013
Rated 4.0 out of 5.0 by Great Service Travelling as a couple. Only a queen bed. Bed sited too close to wall on one side making getting in and out difficult. July 13, 2013
Rated 5.0 out of 5.0 by Great Place to Stay I have how stayed at this hotel about 10m times. Every stay has been great. The staff are always friendly and very helpful. July 9, 2013
Rated 2.0 out of 5.0 by Summer Help? Have stayed multiple times with no problems but last week was poor. Arrived to room and in need of a shower and no soap or shampoo was replaced in room. I called front desk and was told I could come down and get it if I needed it. Set out my clean clothes on the bed only to find my room, carpet and bedding, covered in white animal hair. Later in the week did laundry and they were out of detergent and dryer sheets for purchase in the hotel shop. Rather than suggest a solution or a store to purchase, the help retreated behind the check in area with an unconvincing "sorry." I do not know if there has been management changes or if it is the part time summer help, but I will look elsewhere during my next extended stay in Springfield. June 19, 2013
Rated 5.0 out of 5.0 by Staff Service the Staff was very professional and helpful. We are planning a retirement party in the meeting room and the staff was very helpful in allowing us to view the room to make plans. Looking forward to our next stay there. June 8, 2013
Rated 5.0 out of 5.0 by Consistently good service The Candlewood has been my Springfield home-away-from-home for the last two years and I wouldn't think of switching hotels. While My thanks to "new guy" Billy, Anna, and Denisse for being helpful with my last minute changes and check-in requests. May 29, 2013
Rated 5.0 out of 5.0 by Weekend Stay Great location, excellent property. Liked everything about it! Travel often and would absolutely stay here again. May 24, 2013
Rated 5.0 out of 5.0 by Excellent Lovely hotel with friendly and helpful staff. Excellent facilities and good location. May 22, 2013
Rated 5.0 out of 5.0 by Great Services and very clean hotel Very clean hotel and the services was excellent. I recommend this hotel. May 20, 2013
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