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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.7

    based on 91 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    91reviews

    • 5 Stars
      73
    • 4 Stars
      12
    • 3 Stars
      4
    • 2 Stars
      1
    • 1 Stars
      1

    Wow! Very good value. Stay here!

    By

    May 18, 2015

    This hotel exceeded my expectations. We had a standard two queen bed room. It had a full kitchen (no oven), including a full size fridge. The cabinetry, amenities and decor were all modern, clean, and more upscale than most finishes in this price range. The room, though not a true "suite" with separate rooms, was very spacious and comfortable. Besides the two queen beds there was a table/desk area with desk chair and solid chair, also a recliner in the room. Also had the typical hotel TV, shelf/dresser area and good size closet. All were in good shape and comfy. Bathroom was done very nicely. Water pressure from the shower head was okay, not great. The only issue we had at all with the room was that the bathroom door would not at ALL close completely due to the threshold being incorrect. This was mentioned to the front desk at check out, so I assume it will be fixed. The lighting in the room could also be better, as we felt it was on the dim side.

    One really nice idea was that they had a lending library of DVDs/Blue Rays at the front desk for free. The titles were current and great selection. We signed out a movie and watched in our room

    Overall....this was by far one of the best hotel stays we've had in this price range. Made me a little sad that we only had one night and that I had not stayed at a Candlewood Suites prior to this. Highly recommend.

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    Wow! Very good value. Stay here.

    By

    May 18, 2015

    This hotel exceeded my expectations. We had a standard two queen bed room. It had a full kitchen (no oven), including a full size fridge. The cabinetry, amenities and decor were all modern, clean, and more upscale than most finishes in this price range. The room, though not a true "suite" with separate rooms, was very spacious and comfortable. Besides the two queen beds there was a table/desk area with desk chair and solid chair, also a recliner in the room. All were in good shape and comfy. Bathroom was done very nicely. Water pressure from the shower head was okay, not great. The only issue we had at all with the room was that the bathroom door would not at ALL close completely due to the threshold being incorrect. This was mentioned to the front desk at check out, so I assume it will be fixed. The lighting in the room could also be better, as we felt it was on the dim side.

    One really nice idea was that they had a lending library of DVDs/Blue Rays at the front desk for free. The titles were current and great selection. We signed out a movie and watched in our room

    Overall....this was by far one of the best hotel stays we've had in this price range. Made me a little sad that we only had one night and that I had not stayed at a Candlewood Suites prior to this. Highly recommend.

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    Fell Short

    By

    May 13, 2015

    We have stayed at Candlewood Suites in various locations many, many times and this time just didn't live up to expectations. We when booked the room we requested a suite when arriving we didn't receive a suite, we like to have the living room however it was just one night so we will make do. The first thing we noticed when walking into the room was an odd odor, we left for dinner thinking that it would go away maybe the room had been shut up. We returned and there is was again, almost smelled like a wet dog, the front desk clerk was helpful and provided Fabreeze to help with the odor, however it did make me think how clean is this room? This won't detour us from staying again simply because it was not our normal experience at a Candlewood.

    Posted byHotelStaff
    May 15, 2015
    On Behalf of the Candlewood Suites we would like to apologize for the serious of events that happened during your recent stay. It was a huge inconvenience for not having the room type available that you requested. Also having a bad odor smell in your room because of a previous guest isn't acceptable and not up to our standards. This is something that we missed and wanted to let you know that we acknowledge the issue and will provide the proper training to make sure this doesn't ever happen again. We appreciate you taking time out of your day to let us know. We are pleased to have you guys as loyal guests and hope if you're traveling back to this area you will give us another chance. If there's anything else we can do for you please let us know.
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    Excellent Lodging

    By

    May 13, 2015

    platinumelite

    There is not a better to place to stay in St. Joseph, Missouri.

    Posted byHotelStaff
    May 15, 2015
    Everyone at the Candlewood Suites would like to say thank you and let you know how much this comment made our day. Anytime you get to read an amazing comment like this its an accomplishment. We take pride in our customer service and strive to be the best and we really appreciate that you think there isn't a better place to stay in St. Joseph. We can't thank you enough for taking time out to leave such kind words. Look forward to seeing you again.
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