Rated 4.7 out of 5 by 46
Rated 5.0 out of 5.0 by Trinigerm Best in class - pets welcomed over 25 lbs.
Family of three moved with large dog and Candlewood was exceptional to accommodate. Very flexible when I left before my scheduled departure date. Location is not bad either, near some great food joints in the area and Wallmart to fill some of the basic needs. Staff is also a plus, they were always on their toes trying to make my stay as pleasant as possible. Wi-Fi was also superb, in all one of the best stays in the IHG family of hotels.
Book early, price is good, staff awesome, wifi a plus and great with pets.
August 14, 2014
Rated 5.0 out of 5.0 by Deacon Howard Graduation
Our grandson was graduating from basic training at Fort Leonard Wood and was awaiting entry to AIT. Four families came originally and we were at another hotel. When the other families left we moved out and sought another hotel. We found the Candlewood and were glad that we did. The Candlewood was less expensive than where we had been previously, was cleaner and the staff more friendly. Had we known all four families would have stayed there but it was our first visit to the area. We will be coming back to the area in December and we will try to stay at the Candlewood again.
July 29, 2014
Rated 3.0 out of 5.0 by debdcm12 Front Desk Service
The over all experience of the hotel was good. Rooms were nice, clean and comfortable even though I reserved 2 rooms side by side 3 months in advance, the rooms were way away from each other (we did get the same floor) When we checked in we were waited on by Matthew (I think was this young mans name). I have never been treated the way he treated us at any hotel. I ask why my rooms were so far apart and he was very stern and vague with his answer. He kept repeating answers that we had tried to move on from. We gave up and just wanted to pay for our rooms and be able to relax but he would not let it go. He kept on and on. We said please let us pay and we would take what ever room was set aside for us (even though I did not understand why reservations that far in advance could not have been honored). He was so hateful over the payment first one of us had to pay then he didn't care if ten of us paid. We told him all we wanted was to go to our rooms. We finally got him to take our cards and run the bill through. We went to the car to get our stuff and he stopped us again coming in with the computer turned around harassing us again over things, my son in law stepped in and stopped him because it was my daughter and myself that he was harrassing. The older man apologized the next morning and was very nice but damage was done.
July 28, 2014
Rated 5.0 out of 5.0 by Denise4545 Exceptional service, comfortable room, impeccably clean
Our family of four stayed for two nights over the Fourth of July as we were visiting our son at Ft. Leonard Wood. We were impressed with how helpful and gracious the staff were, how spacious the room (one bedroom suite) was, and that everything was so clean. The fitness room though small was cool, dry, and had everything I needed for a good workout. We had several of our meals in our 'eat-in-kitchen.' We will definitely stay here again for the next visit. Thanks to all the staff for making our stay so pleasant.
July 10, 2014
Rated 5.0 out of 5.0 by Lumbee52 Ft Lenoard Wood jump
Comfortable room and clean. Only issue I had was the internet. Very slow, and with business travel that I do, I rely alot on the internet to do work away from my office.
July 7, 2014
Rated 5.0 out of 5.0 by Little-Bear 100 Days
Staff is very knowledgeable of the surrounding area and able to assist with most needs.
July 2, 2014
Rated 5.0 out of 5.0 by Rodeo mom Clean and friendly place to stay.
Our room was very clean and smelled great. The beds were comfortable and the room was above what I expected. This was our second time to stay here-and as always, the staff was so friendly and helpful. We felt welcome, comfortable and safe even coming in late at night. This hotel by far outshines even the other Candlewood Suites we have stayed at in other states. We will be back anytime we are in this area.
June 26, 2014
Rated 4.0 out of 5.0 by Little-Bear Guest Experience Review
Door Slamming, laundry room, laundry room TV vs workout room TV are major issues with me.
June 24, 2014