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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.4

    based on 77 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    77reviews

    • 5 Stars
      48
    • 4 Stars
      16
    • 3 Stars
      7
    • 2 Stars
      4
    • 1 Stars
      2

    Started off bad, but...

    By

    June 11, 2015

    My first room assignment was consumed by the overwhelming smell of mildew, mold and other unidentifiable smells. After a call to the front desk, I was met by the clerk with new keys to an exceptionally clean and well kept room. My stay for the 3 days was quiet, comfortable and enjoyable. The bed was comfortable, pillows were plentiful and full. Recliner was new and comfortable as well. Thank you to the helpful and caring staff.

    Posted byHotelStaff
    June 18, 2015
    I am so sorry we had checked you into a bad room at first but I thank you for giving us a chance to make it right for you! With all of our suites having a full kitchen, our guests tend to cook a lot and sometimes when they leave, the room may have a heavy food smell. Besides the first room assgined to you, I am so glad the rest of your stay was great here and you were one of the first to enjoy our brand new recliners!!!
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    Perfect

    By

    June 04, 2015

    club

    Great location, good facility, free laundry lets you pack lightly, wifi, most popular TV channels in the lineup, so overall it was perfect for our needs. Kitchen was equipped with just what is needed, and not having to pay for extra's like daily cleaning make it a great bargain. We can sure make our own bed and exchange the towels for the savings.

    Posted byHotelStaff
    June 18, 2015
    Flash407, Perfect is what we strive for! I can't wait to share your comments with our team! Can't wait to see you again next time you are in the area!
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    Great room but loosy service

    By

    May 30, 2015

    Didn't like the fact that we had to pay for our coffee packets for the room in the store provided in the hotel even though we were guests. Didn't like the fact that while we were staying in an extended stay hotel we still had to take our dirty towels and was clothes down stairs in front of everyone to the front desk. Should have something different for non-extended guests.

    Posted byCustomerCare
    June 09, 2015
    Dear Gloria 33, Thank you for being an IHG Rewards Club Gold member and for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high score in room cleanliness and sleep quality. However, we’re sorry we fell below your expectation regarding the in-room amenities and laundry service. We will address these concerns. I assure you that the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is. Sincerely, Orlando A. Case Manager IHGCare
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    nice stay

    By

    May 26, 2015

    club

    good kitchen. less amenities. good hotel for the price.

    Posted byCustomerCare
    June 03, 2015
    Dear beeg11111, Thank you for your candid feedback. We are pleased that we were able to meet your expectations when it comes to providing good value accommodations. We hope to have another opportunity to serve you again in the future. Sincerely, Faith R Case Manager IHGCare
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