Rated 4.3 out of 5 by 24
Rated 5.0 out of 5.0 by Mark627 Comfortable beds and excellent service
The Candlewood Suites Hotel of St. Joseph / Benton Harbor met all of my family's needs, during our short stay.
The beds were very comfortable and the staff was courteous and receptive to our need's!
Good value for my money!!
July 9, 2014
Rated 5.0 out of 5.0 by maddog88 NOT DISAPPOINTED
I stayed here because the Holiday Inn Express was booked where I normally stay. I was extremely happy with the front desk personnel who were very outgoing and friendly. The room was great, clean with a large working desk and nice cable TV system. I am going to stay here from now on instead of the HIE.
June 24, 2014
Rated 5.0 out of 5.0 by CJ25 Generally very nice
I was happy with the room - very clean and updated, kitchen was nicely stocked with utensils, etc. The front desk staff were very nice upon check-in. My only complaint was that the TV did not work, even after I went to the desk to switch for a new remote control. No offer was made to fix it or change my room. I told them again when I checked out, and was told that there was a service ticket on the probl;em, but was not offered any rate reduction due to the problem or apology. I would only give this hotel four stars due to this, but the survey did not allow me to adjust it so it stays at five stars. Overall I was very pleased with the cleanliness, the amenities and the courtesy of the staff.
June 18, 2014