Rated 4.5 out of 5 by 14
Rated 4.0 out of 5.0 by Katnip20 great staff
comfortable room, great staff. Pillows were too soft but bed was very comfortable
June 12, 2014
Rated 5.0 out of 5.0 by Pleased Travelers Pleasant Stay
Good, clean, hotel with all necessary ammenities required for a temporary or extended stay. The swimming pool is nice.
June 1, 2014
Rated 5.0 out of 5.0 by Dog Lover Excellent Value, Excellent Staff, Excellent Stay
We arrived on Christmas Day 2013 and, after a long drive, greatly appreciated being able to check in early. My wife, 11 year old son,,and 2 10 month old German Shepherd dogs were certainly ready to get off the road.
Let me start by saying we greatly appreciated a hotel pet policy that accepts larger pets. We paid a pet deposit of $75 which covered our entire stay and was far cheaper than placing the dogs in a kennel. Adjacent to the hotel is a large pet walking area which was taken advantage of at least twice a day.
Our room had two double beds and was large enough to accommodate us all without feeling squeezed in. The room had a full size refrigerator, two burner stove, microwave, dishwasher, plates/bowls, and utensils. Just down the hall (first floor) was a laundry area with 3 washers and 4 dryers all available at no charge. We used them without any problems. We had a mior problem with a clogged sink drain on our first night, reported it, and it was fixed promptly the next day. Our room was clean at check in and we had no other problems,
The hotel has a small area containing convenience items for purchase (sodas, chips, some frozen/fresh foods, etc). Walmart, K-Mart and other convenience stores are also nearby.
The fitness area and pool areas were clean and well kept up, As far as nearby eating establishments, Logan's Roadhouse is right next door and Chilis, Applebees, IHOP, Quznos, and Dunkin Donuts are all within easy walking distance without having to cross any highways or streets.
The staff was excellent. Although the hotel is rated 2.5 stars, we received 5 star service, I did not get his name, but the person working the day shift reservations desk did a lot to make sure our stay was enjoyable. The front desk also has a selection of movie dvds at no charge for viewing in your room.
All in all this was an excellent stay, We will be back and highly recommend this hotel to other travelers
January 3, 2014
Rated 5.0 out of 5.0 by Bobbette I'm so glad your facility had tub/shower. I'm a bathtub person, my husband is a shower person..l
Everything about Candlewood, (Sumter, S. C. ) was perfect. Even our cat was happy. As long as my son is based at Shaw AFB,we will always stay Candlewood Suites.
December 3, 2013
Rated 4.0 out of 5.0 by Hodag 2 of 5
rented 5 rooms - 2 fine............2 dirty forcing my late arrivals to move to another hotel..........................
November 24, 2013
Rated 5.0 out of 5.0 by Bpbbie42 A wonderful experience!
We stayed at your facility 11/16/2003 to 11/19/2013. Everything was perfect. Large room, comfortable king size bed with nice sheets and pillows, large bathroom with a lot of nice thick towels and washcloths, well equipped kitchen with everything I needed and more. (large refrigerator with an ice maker, a cook top, a microwave, dish cloth and dish towel etc., etc.). A large flat screen TV, desk, Wi FI, comfortable chair, a love seat. I was impressed and happy with all of the accommodations! In addition to the store inside the hotel where there was always nice hot coffee and snacks, there are many nice restaurants within walking distance. Our little dog (11 lbs.) enjoyed his stay also.
I can't forget the Staff they were very friendly and helpful and professional. The hotel was super clean inside, the grounds very well maintained and clean also.
November 23, 2013
Rated 5.0 out of 5.0 by Beverly1963 One Night Stay
We stayed on a Saturday night. I was very impressed by the size of the room, bathroom, and full-size kitchen. The bed/pillows were very comfortable for a good night's sleep. Large desk for work/laptop. There are also many nice restaurants within walking distance. The value was very good for what you get. We will definitely stay here again!
November 14, 2013
Rated 5.0 out of 5.0 by Kia82 Very satisfied customer.
The overall hotel itself is awesome!! I love the staff, they were very friendly. I would recommend this hotel to everyone....it is a home away from home. The best hotel in Sumter!!
October 23, 2013