Rated 4.4 out of 5 by 10
Rated 4.0 out of 5.0 by Hodag 2 of 5
rented 5 rooms - 2 fine............2 dirty forcing my late arrivals to move to another hotel..........................
November 24, 2013
Rated 5.0 out of 5.0 by Bpbbie42 A wonderful experience!
We stayed at your facility 11/16/2003 to 11/19/2013. Everything was perfect. Large room, comfortable king size bed with nice sheets and pillows, large bathroom with a lot of nice thick towels and washcloths, well equipped kitchen with everything I needed and more. (large refrigerator with an ice maker, a cook top, a microwave, dish cloth and dish towel etc., etc.). A large flat screen TV, desk, Wi FI, comfortable chair, a love seat. I was impressed and happy with all of the accommodations! In addition to the store inside the hotel where there was always nice hot coffee and snacks, there are many nice restaurants within walking distance. Our little dog (11 lbs.) enjoyed his stay also.
I can't forget the Staff they were very friendly and helpful and professional. The hotel was super clean inside, the grounds very well maintained and clean also.
November 23, 2013
Rated 5.0 out of 5.0 by Beverly1963 One Night Stay
We stayed on a Saturday night. I was very impressed by the size of the room, bathroom, and full-size kitchen. The bed/pillows were very comfortable for a good night's sleep. Large desk for work/laptop. There are also many nice restaurants within walking distance. The value was very good for what you get. We will definitely stay here again!
November 14, 2013
Rated 5.0 out of 5.0 by Kia82 Very satisfied customer.
The overall hotel itself is awesome!! I love the staff, they were very friendly. I would recommend this hotel to everyone....it is a home away from home. The best hotel in Sumter!!
October 23, 2013
Rated 5.0 out of 5.0 by stonerock24 comfortable room
We had travel a lot and stayed in many hotels. This was our first time staying at Candlewood Suite. Now, Candlewood Suite is at the top of our list. We enjoyed our stay. The room was clean, large bathroom, and the service was great. We would recommend this hotel.
October 16, 2013
Rated 5.0 out of 5.0 by Britt4567 very nice stay
I would say the friendliness and helpfulness of the staff was outstanding. Being trusted to go into the cupboard and pick out what I wanted was very convenient and set a nice homelike feel.
The room itself is spacious and clean. The TV was very nice and AC worked very well. Highly Recommended.
October 2, 2013
Rated 3.0 out of 5.0 by Caddie149 Not business friendly
Wi-fi is below average and sometimes nonexistant. Desk chair is too low for the "desk". Lounge chair in the room is uncomfortable.
October 1, 2013
Rated 2.0 out of 5.0 by SouthernWoman No Southern Hospitality
For a long-term stay, this hotel did not feel like home away from home. Southern hospitality in terms of being respectful to guests is not implemented at this hotel. A number of issues of concerns were plain rude and an intrusion/invasion of privacy.
The staff (housekeepers and female front desk manager) is either illiterate or just dumb acting. I placed the sign on the door that I did not need maid service, but several times, the maids knocked and opened the door while I was sleeping. If I were not in the room, my room would have been disturbed with contents that I have to secure.
The hotel does not have "Do Not Disturb" signs in the room. I instructed the staff to tell the maids not to knock on my door. Several times, housekeepers were vacuuming by my door and hitting the door as she was vacuuming at 8:30 AM.
My phone rung on several occasions (8:30AM) when I was supposed to check out (extended stay), but no one knew the reason for the ringing. Obviously, the hotel was intentionally submitting wakeup calls. Finally, I solved this problem by simply unplugging the phone in the room.
Several times, I experienced guests' dogs running up to me. There needs to be a policy on animals walking through the halls.
The laundry room smelled like dogs/animals, and hair AND lint were stuck in all three washers and dryers. The machines were extremely disgusting that I could not wash my clothing.
The Business Center has ancient computer equipment/scan and no fax machine. Privacy in protecting documents is compromised because the Front Desk staff has to submit faxes for guests.
August 11, 2013