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  • 1 877 CANDLEWOOD
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About our Hotel

Location: Airport

  • Location: Airport
  • Closest City: SYRACUSE
  • Distance From Hotel: 4.0MI
  • Local time zone: GMT-04:00

Check In: 3:00 PM Check Out: 12:00 PM

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum check-in age: 21
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:7
  • Parking
  • Service Animals Allowed

Languages

Languages

  1. English

Pet Policy

Pet Policy

Pets allowed with a non refundable fee of ten dollars per night per pet.
Pet fee amount  10.00  USD  per night

What's Nearby

What's Nearby

Attraction:
Alliance Bank Stadium
Distance From Hotel:5.0MI
Attraction:
Onondaga Community College
Distance From Hotel:8.0MI
Attraction:
New York State Fairgrounds
Distance From Hotel:8.0MI
Attraction:
Turning Stone Casino
Distance From Hotel:25.0MI

Parking

Parking

  • Car Parking Available
  • Complimentary parking while a registered guest of the hotel. Long term parking available, please call the hotel for details.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Business Center,Public Areas

Facility

Facility

  • Total number of rooms:124
  • Total number of suites:124
  • Total number of rooms with only one bed:68
  • Total number of rooms with only double beds:56
  • Total number of non-smoking rooms:102
  • Total number of rooms for the physically challenged:7
  • Interior corridor
  • Total number of floors:4
  • FEMA Property Number:NY5069

Guests Love Syracuse Hotel's Convenient Location

Situated in upstate New York, the Candlewood Suites® Syracuse - Airport hotel's location is perfect for easy travel. Steeped in tradition and a strong community feel, Syracuse was ranked fourth by Forbes for the top 10 places to raise a family.

Business travelers enjoy a quick commute from this hotel's airport location in Syracuse, New York. The hotel's guests can use nearby I-81 and I-90 to travel to business destinations and
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Guests Love Syracuse Hotel's Convenient Location

Situated in upstate New York, the Candlewood Suites® Syracuse - Airport hotel's location is perfect for easy travel. Steeped in tradition and a strong community feel, Syracuse was ranked fourth by Forbes for the top 10 places to raise a family.

Business travelers enjoy a quick commute from this hotel's airport location in Syracuse, New York. The hotel's guests can use nearby I-81 and I-90 to travel to business destinations and catch a flight from Hancock International Airport (SYR), located right next door. In addition, the hotel is only minutes from the downtown area, where businesses like C&S, Halsted Communications and BMS are located.

This hotel's location in Syracuse, New York also provides guests with plenty of entertainment options. The Carrier Dome is one of Syracuse University's athletic facilities and is located nearby in Syracuse, New York. The hotel's guests can attend a basketball game or another exciting event at the facility. The Landmark Theatre is located just five miles from the hotel and combines contemporary entertainment with elegant, ornate decor.

Guests of the Candlewood Suites® Syracuse - Airport hotel can use the complimentary shuttle service to get to nearby businesses or the airport. An on-site Business Center, a 24-hour Fitness Center and an outdoor barbecue grill area are just a few of the hotel amenities that help you to "Consider Us Home." Book today!

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Features
During your stay in Syracuse, this hotel's amenities will be very convenient. Each suite has a fully-equipped kitchen with a full-sized fridge with an ice maker, a stovetop, a microwave and more.

Guest Reviews

Rated 4.1 out of 5 by 95 reviewers.
Rated 5.0 out of 5.0 by Great! Very convenient and easy to get to. Clean and comfortable with good value for your money. Complimentary breakfast. November 23, 2013
Rated 5.0 out of 5.0 by A great time Stayed overnight while visiting my daughter/son-in-law and their children. Kept the kids at the hotel with me, they had a great time swimming. The pool was clean and there were ample towels available. The room was the perfect size with two queen beds, the temperature was easy to control and most importantly it was quiet. Even though we were near the elevator we could not hear it or noises from other rooms. Breakfast in the morning was wonderful! Hot and delicious. Would certainly stay again. November 22, 2013
Rated 4.0 out of 5.0 by Quiet and relaxing but issues with AC It was a very nice stay at HIE-Airport and easy access to the Interstate. Room are clean but the the AC was not working. We were changed room and it was a bit better in the other room but in the middle of the night our room became too hot and we had to wait the morning for the AC to start again. November 15, 2013
Rated 5.0 out of 5.0 by HI Syracuse Airport nice place I was staying for business. Cookies upon entering was a great treat after traveling. Generally a typical Holiday inn express. The breakfast area where the food is presented is rather small and cramped. It would be nice to have pancakes or waffles as I have seen at other HIE's The room was nice but the beading was less than I expected. I was rather hard and basic with no blankets. Other hotel chains are going to pillow top mattress. Other than that good place to go. November 7, 2013
Rated 5.0 out of 5.0 by Great homelike feeling We love this hotel. We have stayed here frequently as our son attends Syracuse University. The staff is friendly and accommodating. They have the best apple cider and cookies in the afternoon/evening. Great breakfast, clean and comfortable rooms. November 7, 2013
Rated 5.0 out of 5.0 by A Super Experience All Around! My husband booked two rooms for our stay. My son and granddaughter shared a room and my daughter and I shared a room. We asked for a connecting door and refrigerators. When we arrived, the manager made a great effort to make sure that we had the rooms and refrigerators that we needed for our stay! He went above and beyond to bring refrigerators into our rooms (my daughter needed to keep her insulin cold and my son had food for the three year old). The pool was super! The breakfast was the best I have had in a motel! Even my picky daughter commented about how good the eggs and the selection were! Overall, it's a 5 star motel! October 30, 2013
Rated 5.0 out of 5.0 by Great Hotel and location The hotel is conveniently located near the airport. On my visit, it had clean rooms and a courteous staff. I also used a free shuttle ride to the airport, it was truly an excellent service. October 27, 2013
Rated 2.0 out of 5.0 by Paper walls Nice room, great breakfast, friendly staff, but we could hear every sound in the adjoining rooms and hallway all night long. Acoustics are bad. I don't know how you can fix that other than possibly adding some "white noise". October 26, 2013
Rated 3.0 out of 5.0 by Passing through Syracuse Overall, my wife and I found this particular Holiday Inn to meet the expected acceptable standard in all areas. The biggest disappointment was the price charged for the room (a King Bed, non-smoking). We have stayed at numerous Holiday Inns in both the US and Canada, and the price that we paid for a single night stay on a weekend was approximately $60.00 more than that for equivalent rooms at other Holiday Inns. While it is a convenient location for those traveling out of or into the Syracuse Airport, we will not be staying at this hotel again, strictly based upon the price paid for paid for the room. October 22, 2013
Rated 5.0 out of 5.0 by Good Stay Location is very close to the Syracuse Airport. Room was clean and hotel was overall neat and clean. Everyone was very friendly and the room was nice as well. The breakfast was a nice surprise as it was very good. Overall a great experience. October 21, 2013
Rated 3.0 out of 5.0 by Stay The hotel was very nice. I would have liked a free breakfast which most other Holiday Day Inn's offer. Refrigerators are always appreciated. October 10, 2013
Rated 4.0 out of 5.0 by Traveler Hotel is close to Airport. Shuttle service starts at 4AM and was prompt. Stayed Oct 2013. The room showed medium to high usage but was very clean. Ice machines are on every other floor. October 7, 2013
Rated 5.0 out of 5.0 by Comfortable Bed....beautiful room and large bathroom I will take my own pillow next time........pillows were not comfortable for me.. Had trouble with the air conditioner, and the control panel lit up the room too much. But, overall, I would definitely stay there again......beautiful room and large bathroom.......great service.....highly recommend. October 7, 2013
Rated 5.0 out of 5.0 by Comfortable beds. This was a convenient stop over due the fact we had trouble with our rental car that we had to exchange out at the airport. Very nice. Thanks. October 5, 2013
Rated 4.0 out of 5.0 by Great Airport Hotel The hotel beds were a bit uncomfortable. The staff was very friendly and accomadating. Transportation to the airport was convienent. If you don't have a car the restaraunt choices close by are null. The Place that delivered was awful, so bring your dinner with you or eat before you check in. October 4, 2013
Rated 2.0 out of 5.0 by Frigid room, left unlocked When I arrived at Room 304 at about 4:40PM on Friday, Sept. 27, the thermostat in the room was set at 60F, and the air handler was cranking at full blast. I reset the temperature to 72F, cleaned up and went out for food, returning about 8:30PM. Someone had entered the room, and reset the thermostat to 60F, but touched nothing else. I set the thermostat for 70F. The next morning, I went out for breakfast, since on a previous stay I found the Inn breakfast to be unappealing, returning about 9:00. Someone had entered the room, and reset the thermostat to 60F, and left the door ajar by flipping the security hasp so that the door would not close or latch - leaving my suitcase and other personal effects clearly visible on the bed. Fortunately, nothing had been removed/pilfered. As I checked out, I complained loudly to the desk attendant about leaving my room unlocked, and was promised that she would speak immediately to the room attendant. October 1, 2013
Rated 5.0 out of 5.0 by Overall stay I can resume our stay by the word "exceptional" for the location, room, staff and breakfast. Thank you so much. September 27, 2013
Rated 5.0 out of 5.0 by Comfortable room; very clean Very easy check in, super clean, comfortable accommodations. We left our car in the parking lot and took the shuttle to the airport on the morning of our flight. That was very convenient and easy. We left quite early so could not take advantage of the breakfast. Pick up was fast upon our return and we were taken right to our car. We'd definitely plan to stay here before our next trip out of the Syracuse airport. September 23, 2013
Rated 5.0 out of 5.0 by Comfortable stay Work usually has me staying at this location and it has always been a comfortable stay. September 22, 2013
Rated 4.0 out of 5.0 by Hotel room Room was nice except there were dirty socks, and a dirty blanket cover on the floor by the stool/bench. Made us wonder how really clean it was?... Not thrilled with that... September 15, 2013
Rated 3.0 out of 5.0 by Average hotel experience We asked for adjoining rooms when reserving 2 rooms, but staff failed to do so. Check-in paperwork even showed our request, but they still didn't do it. Then they upgraded one room to suite, but it stunk (as in smoke was easily smelled in room). Went back downstairs to change rooms yet again. Rooms were next to each other, and were just okay. At least room was very clean. One room was supposed to be charged to my credit card and other one to family friend who were with us. Found out a week later, hotel never charged friend's card and put both rooms in my name. Had to call hotel again to tell them. Overall experience not well handled at all, and dropped grade of experience down to just average (could have dropped to below average). Don't think we'll come back here again. September 14, 2013
Rated 5.0 out of 5.0 by great stay in Syracuse Our experience started off on the wrong foot when we came to check in. We booked it over the phone and received an email confirming the booking. Unfortunately we did not look close enough as the booking was for a date 3 months later than needed. The young lady at the checkin desk quickly took care of this issue for us. The room was excellent but the a/c keep going on and off every couple of minutes for approximately 90 seconds or so each time. This became annoying in a very short order. The shuttle service to and from the airport is excellent. September 11, 2013
Rated 5.0 out of 5.0 by Best HolidayInn Express I stayed in during thelast few years Room was impecable. Staff was extremely helpfull and polite. Although we had to leave for the airport at 4:30AM, much of the breakfast items was already available this early for people departing. September 10, 2013
Rated 3.0 out of 5.0 by ok hotel is good nice location. staff not great on arriving barely greeted just threw my card on the counter and said room number, asking for late check out was like begging. so much for beeing an award members. On that experience wont stay here again. September 9, 2013
Rated 5.0 out of 5.0 by Wonderful Place Great Family Hotel!!! All the staff was great:) We really enjoyed our stay!! September 6, 2013
Rated 5.0 out of 5.0 by Very good stay It was the first time at this location. It's very close to everything and the place is clean, the staff are extremely friendly and helpful. We will go back for sure. Thank you very much for everything! Jean September 4, 2013
Rated 4.0 out of 5.0 by As expected Great service and comfortable bed. Great location to downtown Syracuse and Haefner's restaurant (chicken parm. was best ever!). HIE just needs to vary their breakfast menu items a bit, maybe add waffles or better omlets, otherwise food was plentiful. September 3, 2013
Rated 2.0 out of 5.0 by Clean but uncomfortable I would like to start off by saying that the staff were courteous and responded to our basic needs when asked. The bed was like sleeping on a piece of cardboard on springs and the clock radio alarm went off in the room right beside ours at 5:30 in the morning and did not shut off until two hours later. Because the walls are paper thin, it woke us all up. Not sure if the filter in the wall heater/ac unit was clean as I ended up sick the next day and we had it running during the night to drown out some of the noise. Some fruit at breakfast would have been nice. I will make sure that I choose a different hotel next time September 2, 2013
Rated 3.0 out of 5.0 by coupon rejected disappointed that coupon was rejected at check-in. Charged me a rate >50% above the coupon value too. I'm a priority club member and travel the NY state thruway often, but that's the last time I plan to stay in Syracuse. August 31, 2013
Rated 5.0 out of 5.0 Excellent customer service Great customer service. Front desk was very responsive and welcomed me as a platinum member. I felt at home and enjoyed myself at the pool. Breakfast had a lot of varieties and my room had free bottled water. I will easily recommend this hotel to friends. Accommodation was clean and quiet. August 31, 2013
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