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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.5

    based on 202 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    202reviews

    • 5 Stars
      143
    • 4 Stars
      31
    • 3 Stars
      14
    • 2 Stars
      8
    • 1 Stars
      6

    Great Hotel and Location

    By

    April 14, 2015

    I was very pleased with the staff and the Candlewood Suite. The location was close enough to FAMU and FSU. Having a refrigerator, stove and access to a blender made my stay feel like I was at home. I would definitely select Candlewood again if I am ever in the area.

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    Excellent!

    By

    April 14, 2015

    platinumelite

    Great location. Modern room and bathroom. Neat and clean.

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    Bad Experience

    By

    April 11, 2015

    club

    As I told the front desk staff, this has been the worst motel/extended stay experience I have ever had.

    Posted byHotelStaff
    April 13, 2015
    We are so very sorry for you having having a bad experience with us here at the hotel. It is our understanding that the issues you were experiencing were not brought to managers attention until you checkout of the hotel. We would have been happy and certainly would have used every resource to correct anything that would have made you feel you were not given the service you deserved. In future please be sure to make a manager aware of any issues. We do hope that this will not effect you giving Candlewood Suites another chance in the future, we appreciate the business.
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    Disappointed

    By

    April 01, 2015

    My daughter and I stayed at this property for 1 night leading up to an early volleyball tournament. We were late getting back from dinner and I had not inspected the room prior to that. My daughter had fallen asleep or I would have left this place. The bottom of the shower curtain was covered in little hair. It appeared to be dog hair. I was totally disgusted.
    Apparently, a mardi gras crew was in town and they were on the floor above us. They kept me awake until 3AM. I called the front desk to complain. They assured me it would be taken care of but, it only stopped for 15 minutes.
    Again, if my daughter would not have been sleeping I would not have stayed. She had to be at the gym at 7am so waking her up was not an option.

    Posted byHotelStaff
    April 01, 2015
    We are so very sorry for the cleanliness issue in your room, Our housekeeping team takes great pride having clean rooms for our guest. We do on occasion miss things and are more than happy the correct our short comings if our guests bring it to out attention. As for the noise we had several discussions with the group in house and they were told to keep it down. This is not the norm for the hotel, it is usually very quite, it just happened to be the weekend of Springtime Tallahassee. We sincerely hope you will give us another chance when you return to Tallahassee.
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