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Rated 4.4 out of 5 by 116 reviewers.
Rated 5.0 out of 5.0 by Great Place Service was great! Slept well. Bed was cozy and no noise from other rooms or hall. Will keep this on my list for next time. Only issue... Nothing to do with hotel, but Garman GPS takes you to a neighborhood that is opposite side of interstate. April 3, 2014
Rated 5.0 out of 5.0 by Over all great experience Although this was a short stay I was impressed with the friendliness and efficiency of the staff. The room was very clean, comfortable beds and the recliner was a real plus. I have knee and hip problems and no matter how comfortable the beds are there are times that I can sleep much better in a recliner. Everything about this hotel was great and the room rates were great especially for what you get and the location was very convenient. Thank you to the staff and I would highly recommend this hotel to anyone. March 23, 2014
Rated 5.0 out of 5.0 by Great Service Hotel is conveniently located to get to anywhere in the capitol. Front desk staff was awesome. Front desk manager is great! March 17, 2014
Rated 5.0 out of 5.0 Efficient, helpful staff, pet friendly, and walk in rates same as online. The staff here is wonderful. The rooms are clean, and include a kitchen, a large desk, free WI-FI, a flat screen TV, and a recliner. Unfortunately, the recliner in our room was broken, but since we were only there for a night, that did not bother us.I saw several dogs and cats, but there was not any pet odor at all. I will stay here again. I would also prefer feather pillows, but I travel with one. March 12, 2014
Rated 5.0 out of 5.0 by Extremely comfortable Traveling with teen age daughter. Room was big enough for both of us to co-exist. Kitchen was well stocked. Room was well appointed and everything worked. Staff was very friendly. Complimentary washers and dryers were a nice touch. Would definitely stay again next time we're in Tallahassee. March 10, 2014
Rated 1.0 out of 5.0 by Worst stay ever!!! From the start, I should have know it was going to be bad. I know Tallahassee is a college town but I didn't know I was checking into one of the dorms. Upon checking in, the 2 young ladies were both on their cells phones. I had to wait for one to finish her call before there was even a greeting. There was no recognition of membership status. Once in the room, there were people running up and down the hall banging on doors and you could hear the people on both sides and above. The walls must be made of paper. I choose this hotel based on the fact that I travel a lot and usually stay at another hotel close by but wanted to try something different. This was a huge mistake. When I checked out, I expressed my feelings and was told the manager would be calling me. I have yet to receive that call. In no way do I recommend this property. March 3, 2014
Rated 5.0 out of 5.0 by Great hotel! I will definitely be staying here again. this place is very clean and modern. February 27, 2014
Rated 5.0 out of 5.0 by overall From the moment I checked in to the day I left, everyone was very engaging always saying hello, good morning or goodnight. The room was very clean and the kitchen was stocked with all of the essentials needed. The location is no more than 12 miles from any shopping, movies, sightseeing and on the main street of the Capitol and around the corner from 2 universities. I am very happy I chose the Candlewood Suites to spend my time in as I was there for business for 3 months. January 28, 2014
Rated 4.0 out of 5.0 by Comfortable bed and knowledgable staff. Very nice room with queen size bed, refrigerator, stove, microwave, free laundry near lobby. Clean & very comfortable. Restaurants & shopping nearby. Close access to I10. January 5, 2014
Rated 2.0 out of 5.0 by Did not realize Candlewood was an extended stay hotel. The room looked okay on the first look but after further inspection it was dingy. The cabinet handles were dirty with what looked like a brown caked on grease. The tile floor in the bathroom was dirty also, especially the grout. The pillows underneath the pillow cases were stained and yellow. I now know Candlewood suites is extended stay but these rooms should be cleaned more thoroughly, especially after an extended stay. The staff was nice. January 1, 2014
Rated 5.0 out of 5.0 by definitely recommended Great place to stay. Can't think of any downsides. December 16, 2013
Rated 5.0 out of 5.0 by Exceeded expectations I would highly recommend Candlewood Suites. Room was very clean and comfortable. Staff was friendly, rates were excellent. November 13, 2013
Rated 4.0 out of 5.0 by Great room Room and desk staff were excellent! The hotel was convenient to my training facility and restaurants. November 12, 2013
Rated 4.0 out of 5.0 by Our place to stay in Tallahassee Whenever we stop in Tallahassee, this Candlewood Suites in our place to stop. We host seminars across the country and this is our hotel meeting place for Tallahassee as well. The staff is great to work with, very conscientious to detail. The front desk staff, whether coming for a meeting or a stop on the way, has always been courteous, and try to accommodate our every need. It is off the road a little bit, but I think that adds to my feeling of safety here, too. November 2, 2013
Rated 1.0 out of 5.0 by Horrible experience We had the misfortune of staying at your hotel on the weekend of October 12-13. The facility itself was great, the room was spacious, very modern and very clean. Our bad experience happened when the front desk was incapable of handling guest who came in in the middle of night causing disruption to the sleeping guest . I realized the front desk lady had no control over the other guest behaviour, but she was unable to handle the situation at all. We were woken up by loud guest at around 2am and after about 30min of constant noise and door banging, we complained to the front desk. Two hrs later, the situation had not been resolved and we complained again. The loud guess completely ignored the front desk woman and went about their ruckus. Those guest shoud've been given the choice of being quiet or leaving. They finally went to sleep about 3hrs later, but woke up to continue to party at 6am the next morning. We too got up and left the hotel for a long 5hr drive home. October 31, 2013
Rated 5.0 out of 5.0 by Clean and Quiet I stay here at least once a year. Always friendly service and convenient location; one minute to Interstate 10 and about 15 minutes to the airport. October 30, 2013
Rated 4.0 out of 5.0 by Comfortable and Clean We enjoyed our stay at Candlewood. Room was nice and clean, but for some reason it smelled musty. May have been from the air system ? My husband thought the air filters may need changing or replacing. Otherwise, very nice and clean. October 25, 2013
Rated 5.0 out of 5.0 by GREAT Staff!! Safe, clean and very comfortable When we come to Tallahassee we wont stay anywhere else! We have been staying at this hotel for the past 2 years and have never been disappointed. The staff goes ABOVE & BEYOND to take care of you and make your stay the best. The manager Debi is awesome, and works with you in every way possible. The rooms are always clean and the beds are very comfortable. The location is perfect and close to all colleges, the mall, and the Capitol. The area is very safe as well. Best bang for your buck and honestly you will pay much more for less at other hotels. You wont be sorry you stayed here! October 23, 2013
Rated 5.0 out of 5.0 by Beautiful Hotel I stayed in this hotel the weekend of Florida & AM Homecoming in Tallahassee, Fl and had a wonderful time. Everything was so nice and super clean. The staff were very pleasant and the rooms were large. I will be coming back. October 23, 2013
Rated 5.0 out of 5.0 by Great Stay! Safe, comfortable and clean! Recommend for anyone! October 18, 2013
Rated 2.0 out of 5.0 by Bad smell in carpet Have stayed here before. Enjoyed stay . Was disappointed this time as room smelled mildewed. Very strong odor. I was told could have switched room wish I did because smell was unbearable don't rent room 103. I was told by clerk at guest that room had had previous flood issues. Carpet definately needs to be replaced. Other than that room was great October 9, 2013
Rated 5.0 out of 5.0 by Trina is Great ! My stay was very good, but the staff was even better. I checked out at 4:30AM and was in a hurry to get to the airport. During my rushing around I lost my set of work keys. I called back to the hotel and spoke with the overnight front-desk attendant Trina. Trina said she would check my room for the keys and call me back. When Trina called back a few minutes later she stated she had not found the keys but asked where I had parked. She then took a flashlight out to the parking lot and looked for my keys in the area where I had been parked. Trina called me a few minutes later as I was driving to the airport and reported that she had found my keys in the parking lot. She then stated that she was getting off work soon and could bring them to me. What? (Is this Nordstrom's?) Wow, great customer service efforts by Trina. I stated that I would be back in town in a couple of weeks and would just pick them up at the hotel if she could please keep them there for me. Of course she arranged my request, and I was reunited with my keys a couple of weeks later. I will return to Candlewood Suites for my next stay in Tallahassee because "they care". September 29, 2013
Rated 3.0 out of 5.0 by My stay Room decor and amenities were most acceptable. However, housekeeping was nonexistent. Four days and no room service, I made my bed daily. Checked in and found nothing but trash in the hall corridor. Used ear swabs and trash. Eventually vacuumed up at 10 pm when I was trying to sleep. Very dissatisfied. September 23, 2013
Rated 3.0 out of 5.0 by Oddest and Troublesome Experience This was my first stay at a Candlewood Suites. It took 3 rooms to finally get it right... The first had a broken A/C unit. The second had a mildew stench, so I went to the desk to request an air freshener and had to spray it myself (it didn't help since I think the stench was coming from the A/C unit). The third room was fine, but I'd been driving for 11 hours, was exhausted, and all of this burned 45 minutes of my evening at 10:00p, so I just fell into bed. The desk employee had been very apologetic and said the manager would handle it in the morning. Nothing happened the next morning and I was charged full price for the room. The maintenance guy greeted me very cheerfully that morning, but I didn't respond with quite the same enthusiasm. I regret that. His cheerfulness was the one bright spot in a difficult stay. Again, I was charged full price for the room, even after all of the trouble I had to go through (I had 8 bags to move since I didn't want to leave them in my car overnight). When the employee at the desk that same morning asked me how my stay was, I told her it was troublesome. She responded, "Have a nice day." I stared at her like she'd sprouted a second head. September 22, 2013
Rated 3.0 out of 5.0 by Disappointed that room cleaned once a week - was never told I was disappointed that I was never told that room was only once a week. Had to bring dirty towels or whatever I needed (soap, shampoo) to the front desk and that was how they were replaced. The first room had a chemical smell. The first time I addressed this problem, they sprayed the room, but after one day the smell was still there. The second time, they changed the room without any trouble. September 10, 2013
Rated 5.0 out of 5.0 by Great hotel This is the second time we've stayed in this hotel while moving our kids to college and both times, the rooms have been extremely clean and spacious. Staff is friendly and we love the location. Pantry is good but I wish they also offered a hot breakfast. August 26, 2013
Rated 5.0 out of 5.0 by Impressed This is the first time I have stayed with this IHG brand and I admit to being very Impressed. On arrival I was courteously greeted by a receptionist who clearly enjoyed her job and insisted that she personally check that my room was ready. This courteous care to detail was evident in all the staff that I encountered. The room was clean and boasted every convenience to make a stay, whether short or extended, comfortable and relaxing, the reclining chair, DVD player, ice maker and dishwasher of particular note. I will be coming to Tallahassee over the next four years to visit with my student daughter and will place Candlewood Suites atop the list of my preferred motel accommodation. August 26, 2013
Rated 2.0 out of 5.0 by Check the cleanliness We found our room to be spacious but the bed linens clearly were not changed before our arrival. We did arrive at 11:30 pm and I tried 4x's to reach the front desk but no one answered. When we arrived the receptionist was more worried about her new puppy and others in the lobby then to answer the front desk phone. Would choose to stay somewhere else next time. August 25, 2013
Rated 5.0 out of 5.0 by Much Better Stay This was an excellent stay. Last time we stayed here we were very unhappy with the room and the staff but they more than made it up on this stay. August 24, 2013
Rated 5.0 out of 5.0 by Great hotel We were very happy with the Candlewood suites. The lobby was very clean and the service was friendly and efficient. Our room was very spacious and clean and we would highly recommend staying at the Candlewood Suites. August 21, 2013
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