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Rated 4.4 out of 5 by 119 reviewers.
Rated 2.0 out of 5.0 by Check the cleanliness We found our room to be spacious but the bed linens clearly were not changed before our arrival. We did arrive at 11:30 pm and I tried 4x's to reach the front desk but no one answered. When we arrived the receptionist was more worried about her new puppy and others in the lobby then to answer the front desk phone. Would choose to stay somewhere else next time. August 25, 2013
Rated 5.0 out of 5.0 by Much Better Stay This was an excellent stay. Last time we stayed here we were very unhappy with the room and the staff but they more than made it up on this stay. August 24, 2013
Rated 5.0 out of 5.0 by Great hotel We were very happy with the Candlewood suites. The lobby was very clean and the service was friendly and efficient. Our room was very spacious and clean and we would highly recommend staying at the Candlewood Suites. August 21, 2013
Rated 5.0 out of 5.0 by We'll definitely stay here again! Our son goes to Florida State University, so we do travel to Tallahassee from time to time. This was our first stay at Candlewood Suites. Our stay at this hotel was very pleasant. There were less expensive choices (and more expensive choices too!) The staff was very friendly and helpful, and the room was clean and comfortable. Having a small kitchenette in the room added no additional cost to the room, which was nice. The location was convenient and close to where our son lives. We had no problems whatsoever, and will definitely choose Candlewood Suites when we visit Tallahassee again. August 21, 2013
Rated 3.0 out of 5.0 by Loud Househeeping Music We were awaken in the morning after a long drive by the housekeeping staff playing loud gospel music in the hallway. I called the front desk and they told the housekeeping staff to turn the musics off. It was hastle. Other than that the hotel is OK. August 16, 2013
Rated 4.0 out of 5.0 by Excellent Value for the Money and Area!!! Everything about this hotel experience was outstanding! This is by far a better value for your dollars than Holiday Inn or Holiday Inn Express! No doubt about it! We did have one small problem but the staff corrected it and we enjoyed our stay in comfort and safety. The smoke alarm battery/unit was deffective - the staff took care of the problem and for our loss of sleep - the smoke alarm went off at 3:05 AM - try getting back to sleep after that - management gave us 10,000 points towards our next stay - somewhere or else in Tallahassee. We will return in December 2013 for another 4-5 day stay and plan on making reservations with this hotel again! I'm semi-retired and try to make my dollars go further by staying in value-oriented hotels and this is certainly one! August 13, 2013
Rated 3.0 out of 5.0 by Not what I requested After making the reservation through the central reservation system, I called the front desk to request that we have a first floor room b/c we had a young dog. The person assured me that we would get a room on the first floor. When we arrived, there were no first floor rooms available but we were "Upgraded" to a king suite. I had requested 2 queens b/c we didn't want a pull-out couch for our teenage boys. They found us a room on the 2nd floor with 2 queens. Unfortunately, this room was still occupied when we opened the door. The only thing left was a king suite on the 2nd floor. When we opened the sofa bed, there were cheerios, hair, a child's toy and a thermometer in/under the couch. My dog also found a crunchy paper towel under the king bed - not sure where the crunchiness came from. We were finally put in two separate, adjacent rooms with queen size bed in each room. This accommodation was great and the puppy had no problem with the 2nd floor accommodation. The front desk staff did everything they could to make sure we were in a good room, but there were so many obstacle for them to overcome. August 12, 2013
Rated 5.0 out of 5.0 by Very comfortable, spacious. Staff went out of their way to assist All of the staff was courteous and friendly but Janey went out of her way to assist us! August 11, 2013
Rated 3.0 out of 5.0 by Jonas Visit Upon checking into the hotel we were greeted with a friendly clerk. While finishing the check in process several other guests had arrived and were standing in the lobby. When we were presented our room keys the clerk announced our room number for all to hear. Also a concern of mine was no ice on property. We were told to turn our ice maker on??? That is all well and fine if you have several hours to wait for ice, the other alternative is to get back in your car and go purchase a bag. It seems this could be corrected by simply turning the ice maker when a reservation is made. July 25, 2013
Rated 1.0 out of 5.0 by RE: Carpet Covered in Dog Hair We use to like this hotel but after our last stay we have changed our travel plans for next time. If you are a pet lover than this is the place for you since the carpet in our room was covered in dog hair. Apparently the vacuum was never used after the previous guest. We wouldn't have protested if they had just come in a run the vacuum but instead they found it easier to move us to another room, only problem was that room was occupied by a big burly construction worker.So we dragged out stuff back to the room with the dog hair and spent the night in distress due to itching noses and watery eyes. Given $20.00 off our bill for this awful visit. My only failure was not taking pictures for this review. I did fire off some e-mails upon our return but have not had one response. June 24, 2013
Rated 4.0 out of 5.0 by Great price for th space Enjoyed my stay. I was in town for a wedding, although the room was not cleaned daily( I think the suites are serviced weekly), it was no problem getting fresh towels. The suite was complete with all the things I needed even makeup remover towelettes. Would recommend for unconventional and longer stays. June 16, 2013
Rated 5.0 out of 5.0 by Clean rooms, value for the dollar, and friendly staff I stay at this Hotel every month and would not stay anywhere else, friendly staff, clean rooms, and a good value for your dollar. June 2, 2013
Rated 5.0 out of 5.0 by Recommend this hotel I traveled across country with my wife, two teenagers, and dog. Traveling can be stressful and I can tell you without a doubt that when I pulled into the hotel I knew that it was going to be a great stay. Room, service, staff all excellent; great area for pets and the area is great. Great restaurants and lots of choices, I would recommend and stay there again. April 5, 2013
Rated 2.0 out of 5.0 by Will not be coming back to this hotel I've stayed here 3 other times since 2011, but this time it was well below the standard. Where was maid service? We stayed for 4 nights and never had any maid service. If you wanted fresh towels you had to get them yourself at the front desk. We even had to ask for addl. roll of toilet paper! Front desk staff was not very pleasant and our room key was deactivated after 3 days, even though we had reservations for 4 days, so we couldn't get into our room. This was not a cheap hotel, but sure seemed like it. After staying 4 nights and with no maid service at all, I will definitely be staying somewhere else next time. My daughter is a student at FSU so we will be staying in Tallahassee often, but NOT here! Very disappointed. March 27, 2013
Rated 5.0 out of 5.0 by Quality hotel and great service The hotel was clean and welcoming. The front desk was attentive. The beds and pillows are comfortable. Great location, near downtown Tallahassee. March 10, 2013
Rated 5.0 out of 5.0 by Excellent as always Best place to stay....period. Always friendly staff, clean rooms and great location. February 20, 2013
Rated 5.0 out of 5.0 by clean comfortable and super service I am so impressed with the friendly service you feel very welcome and there is a genuineness about their welcome. I have stayed twice now and would truly recommend the Candlewood Suites to my friends and family as well as the military personnel I work with. Location is great straight down the road to the Capitol. February 4, 2013
Rated 3.0 out of 5.0 by Average The bed in my initial assigned room had a lot of hair present on the sheets. This was the only aspect I was not satisfied with. However, the front desk was able to move me to a nearby room. January 25, 2013
Rated 5.0 out of 5.0 by Perfect hotel We stay here whenever we visit our children at Florida State University and always find it to be comfortable and friendly. We especially like the spacious room with two queen beds, full kitchen, and ample space to spread out. I'm not sure when the hotel opened, but it always smells brand new; as if it were freshly painted and scrubbed. The lobby is attractive and the staff always helpful and friendly. I feel right at home at this hotel. January 5, 2013
Rated 5.0 out of 5.0 by Welcoming staff! I arrived late in the evening, but was made to feel very welcome by a gentleman named "Detroit" at the Front Desk. Room was clean and very comfortable. Will stay again provided the price is right! November 27, 2012
Rated 3.0 out of 5.0 by not the best stay. broken microwave and very loud pool pump that kept us up at night. ice machine only made 4-6 ice cubes the entire stay. No ice was available in the hotel or room in freezer upon arrival. Drain in tub and sink continued to close. Doors surrounding our room were very loud and obnoxious when shut. Very loud. ;( November 2, 2012
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