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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    91%
    Recommend This Property

    Overall Experience

    4.5

    based on 181 reviews
    91%
    Recommend This Property

    Ratings Breakdown

    181reviews

    • 5 Stars
      136
    • 4 Stars
      26
    • 3 Stars
      8
    • 2 Stars
      1
    • 1 Stars
      10

    loved the privacy

    By

    March 30, 2015

    club

    Separate door on sleeping area, which allowed extra guest privacy at night. Plenty of room, in bathroom, and kitchen area. Did not feel overcrowded even with 3 .adults. Would stay with Candlewood again

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    Good Stay

    By

    March 28, 2015

    We liked the location of hotel. Room was very clean and functional. The room was a little tried. Kitchen floor and carpet will need a change soon. Furniture could also use upgrading. Pool area needs more loungers, only four. Pool towels were not always available. Tables by the pool often had food on them from the day before and there was often garbage on the ground by out side garbage cans.

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    Overall good, but some issues

    By

    March 27, 2015

    club

    Hotel staff was very nice and helpful. Nice looking - initial reaction was room/kitchen were nicely updated but dishwasher was old and top shelf very rusty - I would not use. Not enough dishes or glasses (2 only of each type for 2 people staying) - needed to keep washing out dishes.
    Recliner and desk chair comfortable, but quite worn- damaged leather.
    Directions for changing temperature of room were inaccurate. While we did not buy anything from the "cupboard," it seemed pretty well stocked.

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    Furniture in room was disgraceful

    By

    March 25, 2015

    club

    Furniture in room was in very poor condition. A large part of the desk chair that was used to sit to use the internet, looked as if someone had torn off some of the top of it. The folding sofa was not much better. As most people know, sofa beds aren't that great for sleep, but this one was terrible. Hardly any foam in mattress at all. Seemed like the sofa was 10 years or older, plus it had torn arms with holes in them. The room was outfitted like a " down troded hotel from the 50's". I would have never put guests in this room, even if it was the last room in the hotel.

    Posted byHotelStaff
    March 26, 2015
    Dear AJB1949, Thank you for sharing your review with us! We certainly appreciate your business as well as your IHG Loyalty. We sincerely apologize for what you experienced with regard to the damaged furniture in the guestroom. We will be replacing all of these chairs within the next week. Our intention was not to offend you, but we hope that you will give our brand another try.
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