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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.5

    based on 101 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    101reviews

    • 5 Stars
      72
    • 4 Stars
      20
    • 3 Stars
      4
    • 2 Stars
      2
    • 1 Stars
      3

    Nice Room

    By

    June 29, 2015

    club

    The room here was nice and big, also very clean. The AC was very cool, the bed was comfortable but the pillows were too soft for me, a common problem in hotels.

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    Poor service on the last day

    By

    June 24, 2015

    We recently stayed at Candlewood suites for 49 nights. Overall, the experience as an extended stay hotel was great. However, when we checked in a night early, instead of adding that night they shifted our reservation making us check out a night early without our knowledge. I feel this was a very poor assumption, and at the very least required a conversation on the day of check in to clarify our intentions. Finding out that we would be checking out a day earlier than anticipated (mere hours before checkout time!) after living there for 7 weeks was incredibly inconvenient, especially given the lack of vacancies there or any other hotel in the area.

    Posted byHotelStaff
    June 25, 2015
    We here at the Candlewood Suites Temple work efforlessly to ensure we are the best out there. We would like to thank the guest for the valuable feedback. We were not aware of this guest wanting stay an extra night. Upon arriving all guest are given a card to sign showing price, check in/out days, policy and vehicle information. If the issue is not brought to our attention at that moment then we do not bother guests asking if the want to make any change to the reservation. We are very apologetic and will work exremely hard to ensure this problem does not present itself again.
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    Feels like HOME

    By

    June 19, 2015

    club

    We love it!!!
    Had stayed at the competition... couple blocks further from Scott & White Hospital .... for several years. Had some problems there and someone at Scott & White told us there were discounts available at the Candlewood.
    So, we checked it out. Turns out that we were really missing out all those years. Candlewood is much superior!!! Much less expensive, too. Turns out we were paying for a pool we didn't use all those years, is all I can figure out. Thankful we found this much better home away from home at a much better price with a much better atmosphere. SO ROOMY! Even the hallways are bigger! Super friendly staff.
    FEELS LIKE HOME!!! Check it out! You won't be sorry!

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    As usual great stay

    By

    May 19, 2015

    platinumelite

    I have stayed here 30 times this year using mix of points and regular, and it is always consistent, always know what to expect, don’t think I’ve had bad stay, Tatatati was a great help, I had billing issue with IHG number and she took care of it, even followed up to make sure all was well, great asset to your business. Also like that you have smoking rooms.

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