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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.5

    based on 94 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    94reviews

    • 5 Stars
      67
    • 4 Stars
      19
    • 3 Stars
      3
    • 2 Stars
      2
    • 1 Stars
      3

    location and friendly staff

    By

    April 30, 2015

    platinumelite

    great location. Coffee in cupboard was excellent and great location when leaving the hotel at any time

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    Met Basic Needs for Lodging

    By

    April 24, 2015

    club

    This property met our basic needs for sleep, heat, cooling, and a central location. I did not give a total 10 Star rating because:

    (a) there is no covered portico to drive under to load or unload passengers or bags. One is left to the elements to either climb several steep steps or encounter a long sloped wheelchair ramp to enter the lobby. If it is raining, you will get wet!

    (b) The window mounted HVAC units are original to the property. They are noisy when cycling on and off and disrupted our sleep. There are newer, quieter, and more efficient units available for retrofit.

    (c) Mattress is covered in plastic which makes loud noise(s) when turning or moving. This interrupts sleep.

    It is understood that IHG / Candlewood does not directly own or operate the property, but rather the franchisee. I would submit that he/she would do well to invest in uprades to the HVAC, remove the plastic,and find a way to have covered entry. We will be returning to the Temple, Texas area, but will probably not return to this property for the above mentioned irritants. Thank you.

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    A Pleasant Stay

    By

    April 22, 2015

    club

    A god value for our 7 day stay. Was given a room away from the street traffic, so relatively quiet. Only concern is those insufferable window A/C units. They are very noisy and with the constant cycling on an doff, made sleeping difficult. Most commonly referred to as "PTAC" units, unless they are no more then 5 years old, tend to be very noisy.

    Front desk staff was very friendly and helpful. Convenient location to shopping and large grocery store was also helpful.

    Our overall experience was positive.

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    Great service and great room

    By

    April 15, 2015

    club

    We stopped in Temple for the night and stayed at Candlewood because of the price. The customer service was excellent and the room was great.

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