Rated 4.6 out of 5 by 46
Rated 4.0 out of 5.0 by tms121794 Clean, Comfortable Room, Friendly Staff, but there were issues
Hotel was recommended by Indiana State University if you were going to attend a Parent/Student Orientation. Booked a room here in April 2014 for 2 double beds. The day BEFORE my arrival, which is 2 months after the reservation made, I was called by a member of Candlewood telling me that the hotel was overbooked and I was given the following options - go to a different hotel about 3 miles down, get two separate rooms at Candlewood (in which they couldn't guarantee the rooms would even be on the same floor), or take 1 king bed. Since I wanted to be able to walk to the campus, I opted for the 1 king bed. Yes, I was still given the reduced rate but the other issues I encountered should have been given more. 1st day of arrival -- NO INTERNET! 2nd day of returning back to the hotel - NO PARKING! And was told that they don't regulate the parking of those who are not guests of the hotel. Caution: You will here the train EARLY in the morning.
June 25, 2014
Rated 5.0 out of 5.0 by Trent Powers Very Helpful Staff
Due to my work schedule beginning so early, the hotel staff cleaned my room from the previous visitors and allowed me to check in approximately 3 hours early. They called me as soon as my room was ready.
June 24, 2014
Rated 5.0 out of 5.0 by Drea74 Drea
I visited taking my son to college orientation. This hotel was very clean and comfortable. I thoroughly enjoyed my stay.
June 23, 2014
Rated 5.0 out of 5.0 by ISU Mom 2014 Great hotel!
The Candlewood Suites in Terre Haute was very comfortable and convenient. Quiet rooms, comfortable beds, and free wireless Internet service. I would definitely stay there again.
June 19, 2014
Rated 5.0 out of 5.0 by Mike-and-Lynn Great Downtown Location
Perfect downtown location in Terre Haute Indiana, very close to ISU -- ideal for campus visits. Excellent renovation and restoration of the old Tribune Building; retained old-world charm of the marble-lined iron-and-wood staircase and Art Deco style chandeliers while providing thoroughly modern and comfortable accommodations. Hotel staff was top-notch, very friendly and helpful. Best marks...we'll stay at this hotel again.
June 18, 2014
Rated 5.0 out of 5.0 by Mrpist Very clean hotel and friendly staff
I highly recommend this hotel. My room was clean, and tastefully decorated. The front desk staff as well as the cleaning staff were all very friendly and accommodating. I've stayed in a few Candlewood Suites before, this one is a level above.
June 18, 2014
Rated 5.0 out of 5.0 by biel Great experience
We had a great 2-night stay at the hotel. We were pleased with the renovation of the old Tribune Star building to a nice downtown hotel. Staff was extremely helpful and nice. If you need to stay for several days, the kitchens in the rooms were really nice. Nice quiet room and hardly knew if anyone else was in the hotel! Pillows could have been a little softer for our taste and the air control was either really cold or warm...were not able to really find a happy medium. Nice access to downtown. Took a beautiful stroll around the campus of Indiana State University - my alma mater!
June 18, 2014
Rated 5.0 out of 5.0 by 2 gypsies Great place for a longterm stay
I was at this hotel for approximately three months. I found it to be very clean, friendly and safe. Very convenient location downtown.The free laundry and lending locker were definitely a bonus too. I would highly recommend this hotel for anyone staying in the area.
June 18, 2014
Rated 5.0 out of 5.0 by Cindy326 Great hotel and friendly/helpful staff. Very clean property.
I highly recommend this property. It was very convenient to Indiana State University, which was the main reason for my visit to Terre Haute; to attend orientation with my son.
I plan to stay at this property again in the next few months.
June 16, 2014
Rated 5.0 out of 5.0 by RoniRose Comfy bed, full kitchen and great location
This Candlewood Suites was excellent. It was right downtown in Terre Haute, a perfect location to visit the University, Swope Museum, and many other downtown Terre Haute places. I loved being able to fix my own breakfast in the full kitchen, and sleep on an extremely comfortable king size bed. I'll go back.
June 6, 2014
Rated 4.0 out of 5.0 by hoosiergirl Room to avoid
Avoid room 209 if you want a good night sleep without interference from the A/C and want a decent size bed for 2.
June 6, 2014
Rated 5.0 out of 5.0 by gouphy awesome suite
After the long 12 hour drive from eastern Pennsylvania it was quite a relief to find accommodations so nice at the Terre Haute Candlewood suites. The suite was clean, spacious, and well stocked. The price for our one night stay was excellent and we would definitely return.
June 1, 2014
Rated 5.0 out of 5.0 by Guest #1234 Comfortable & quiet room
Great stay. Polite check in staff. Quiet room at the end of the hall. Great old building being used as a hotel. Nice location. I even used the pantry.
March 12, 2014
Rated 5.0 out of 5.0 by Sandie64 Extremely clean room and great service best nights sleep in a long time.
From the time we walked in the door on Friday night until we left on Sunday late morning, both my husband and I both commented on how professional and friendly the whole motel staff was; from the manager that was on staff when we arrived to every front desk staff member to the cleaning ladies in the hallway. Another thing we noticed across the board was that everyone on staff was very respectful. The room was large, extremely clean and well stocked. We would recommend this motel to anyone and have since returning home and already have reservations made for May.
February 12, 2014
Rated 5.0 out of 5.0 by Pete2468 Huge suites
I was pleasantly surprised with how large (square footage) my suite was and how high the ceilings are.
I have stayed in other Candlewood Suites that were smaller than the kitchen alone was in the suite I had in Terre Haute.
The Internet was surprisingly fast, at 3 mbs!
The only irritations were minor:
WHile there were many electric outlets throughout the suite, there was only one open electric outlet near the computer desk so I needed to request a surge protector (which was speedily located)
Parking is behind the facility without easy access in and out of the facility because of one-way streets.
I wish I had an excuse to stay even longer at this facility!
December 22, 2013
Rated 4.0 out of 5.0 by TSOMT Candlewood Suites Terre Haute IN
My husband and I recently traveled to Terre Haute IN to attend a funeral. We were happy with our room at the Candlewood. Located downtown, it was an easy walk to access food, coffee and to get to/from family's homes in Terre Haute. The staff were friendly and helpful. The rooms are large and comfortable. The Candlewood is the old Terre Haute newspaper building that has been renovated but maintained some "old" charm. We recommend if traveling to Terre Haute. We intend to stay again when we return to visit family.
December 18, 2013
Rated 5.0 out of 5.0 by pitman Excellent service and cleaness
My husband and I have stayed at the Candlewood Suites for the last few years for my husbands Christmas party through his employer! Outstanding clean rooms, comfortable beds, and great customer service. I look forward each year to our stay..
December 11, 2013
Rated 5.0 out of 5.0 by sdbs our stay
Excellent on everything. We had a wonderful time with our family and a wonderful room to sleep in.
December 6, 2013
Rated 5.0 out of 5.0 by campionn Great Candlewood Suites
Great location. Lots of parking. Very clean. I would stay here again for sure.
October 30, 2013
Rated 4.0 out of 5.0 by TinyT3 Great place to stay
Nothing bad to say. Stayed there with two friends and felt very safe. I would stay here again.
October 23, 2013
Rated 2.0 out of 5.0 by Mearsfan1 Terrible Trip
I have stayed at Candlewood several times before and have never experienced terrible service before. I had my reservations for almost a year, ISU Homecoming. Upon arrival, of a paid for room, I was told there was only parking for one car and that I would have to park in a parking garage and pay the fees to park. My friend had previously checked in and had the one and only parking pass with her. I was not informed of this change in policy and there were empty parking spaces available both nights we were at Candlewood. I did not have the extra funding for the additional parking, so we had to improve on the parking situation. In addition, the remote did not work, needed to go down to the desk and request batteries, there was no ironing board in the room and no fresh towels were provided the next day of our stay. All problems were solved with trips to the check in desk. These are minor inconveniences but when put together, especially the parking, it made for a terrible stay. I will not be returning and will not recommend this hotel.
October 9, 2013
Rated 5.0 out of 5.0 by Cas56 Great room and price
Recently stayed here for a college visit fto Indiana State University. When we checked in we were asked if we were doing anything special. When we told them we were visiting the university, we were immediately given a lower rate of $89.00 a night. A very nice surprise. We also stay at the Candelwood Suites Hotel in Lexington Kentucky as our daughter attends the University of Kentucky. Both hotels are extremely neat, clean and have large comfortable rooms. Highly recommend Candelwood Suites!
October 1, 2013
Rated 5.0 out of 5.0 by Dale69 Great night sleep!
The room was quiet and comfortable. The staff was warm and friendly. The only downer was the alarm clock had been set for perpetual alarming and woke us up at 5am with radio volume at it's max.
September 30, 2013
Rated 5.0 out of 5.0 by Suzie152 Lovely Experience
I enjoyed my stay at Candlewood and would recommend it to others. The employees were very friendly and helpful. The room was very comfortable.
September 11, 2013
Rated 4.0 out of 5.0 by Class2015 Clean bathroom and great shower
My husband and I are always please whenever we stay at Candlewood. The rooms are always clean and comfortable.
September 3, 2013
Rated 5.0 out of 5.0 by TriciaBaseballGrammy The best
Top quality bed, linens, towels, cleanliness, kitchen. Best all around hotel accommdoations in my life
August 25, 2013
Rated 5.0 out of 5.0 by rn4codeblue Excellent facility!!!
Nice location, close to all kinds of restaurants, bars, grocery stores and a lot more!!!
August 1, 2013
Rated 5.0 out of 5.0 by Tim1958 Great place to stay
I am working in the Terre Haute area, and have had a great experience At the Candlewood Suites, some of the most comfortable beds, clean, full kitchen with a real refrigerator and stove. I've stayed 8 days at a time, 3 different times in the past 6 weeks, and will continue to stay here. You can't go wrong with this place.
July 30, 2013
Rated 5.0 out of 5.0 by BusTraveler9 Great place to stay
Have had several stays recently and have been very pleased. The Value always makes you worry something is going to be sacrificed. That is not the case here. Rooms are comfortable, quiet and convenient. Great workout facility and location in town. The staff have all been friendly and very helpful.
July 17, 2013
Rated 1.0 out of 5.0 by Bob218 Wrong Room
We were there for the wedding of our grandson, he recommended 2 places that were close to the church (Candlewood Suites being one of them). We decided to splurge and get a suite.
We tried to check-in around 2:30PM (just before the reception) and was told there was no way we could check-in before 3PM. I asked how long they would hold the room for us and was told that the room was ours, it wouldn't matter what time we came back.
We came back after 7PM to check-in and was told the room WASN'T available (something about glass being broke the night before).
They gave us another room, knock a little off the price and 2 breadfasts across the street. If we were told this at 2:30PM when we first tried to check-in we would have the obtion of agreeing to this or finding other arrangements. Being late evening and Saturday night, we felt we felt we had no choice but to stay.
This could of been handled a whole lot better in my opinion.
July 5, 2013