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Rated 4.5 out of 5 by 66 reviewers.
Rated 5.0 out of 5.0 by Very pleased with our experience at this property Found the hotel on line because it was very close to the St. Luke Hospital and Medical Center. Tucked away back from the street which offered a quieter venue. Appreciated the cost of the medical rate. Would certainly consider Candlewood Suites for future extended stays if necessary at this property or other venues. Impressed with the Woodlands staff. Would like to recommend a few more viewing channels like TCM, Hallmark channels, TVland and EWTN. There were plenty of sports and Spanish channels. September 9, 2014
Rated 5.0 out of 5.0 by quite and warm place to be. the staff assit me like I'm an old resident. the location is excelent for shopping, dinner etc. September 1, 2014
Rated 5.0 out of 5.0 by Comfortable and off main traffice noise The location is easy access to the universities and shopping. September 1, 2014
Rated 5.0 out of 5.0 by Comfortable Bed Thank you for making our stay a very pleasant and restful experience. August 27, 2014
Rated 5.0 out of 5.0 by Clean rooms and exceptional staff Quick overnight for leisure. Excellent value and the room was quiet, very clean with a fresh scent. August 26, 2014
Rated 5.0 out of 5.0 by Friendly staff and flexible stay The staff were extremely helpful scanning and faxing documents during my stay. Also, they allowed me to be flexible with my reservation without tying myself up to reservation commitments weeks in advance. Highly recommend. August 24, 2014
Rated 5.0 out of 5.0 by Great Bed and outstanding service truly enjoyed the stay and had my family with me as well and they felt safe also. property was clean and very convenient to restaurants and shops. August 23, 2014
Rated 5.0 out of 5.0 by Great Woodlands Stay Nice hotel but hard to get to due to hwy. construction. August 19, 2014
Rated 5.0 out of 5.0 by Awesome Experience Definately worth the stay to this location, the staff is awesome and very nice. August 15, 2014
Rated 4.0 out of 5.0 by great service Friendly, attentive staff made this a great stay. Good value. August 13, 2014
Rated 5.0 out of 5.0 by Tenattaten I found that I was comfortably taken care of and had adequate response to any and all of the problems. I once had the refrigerator go on the fritz and the hotel response to fix it, and or give me the option to change rooms was immediate and well received. I thank the staff for continually being courteous and kind with my daily. August 13, 2014
Rated 5.0 out of 5.0 by Woodlands Excellent hotel in a very convenient location. Quietly tucked away behind the trees off of I-45. Nice room and friendly staff. Several restaurant selections in the area. August 4, 2014
Rated 5.0 out of 5.0 by We will stay again!! Richard the GM is a jewel... we were staying for our daughter to see doctors... we didn't plan on staying past one night and Richard helped out getting us in another night since it was going to be a full night.... It was a great room, bath room, kitchen area, bedding etc......but the mattresses need to be updated.....We will stay again!!! July 25, 2014
Rated 5.0 out of 5.0 by Happy in Houston This was my first stay at this hotel. I will definitely stay there again. The property is new and clean. It was located about 5 miles from the Woodlands shopping district and convenient to get to. July 17, 2014
Rated 5.0 out of 5.0 by Great Hotel Although a bit hard to locate this hotel, everything is great once you have arrived. Had called earlier and Justin did a great job of finding us a room where we wanted to be located. Hotel still has new appearance and housekeeping is doing a great job of keeping it that way. Beds are extremely comfortable and room was very clean. Once hotel is located, very easy to access and close to great restaurants (fast food to full service). All staff goes out of their way to help. July 14, 2014
Rated 5.0 out of 5.0 by Stay 09 July 2014 I always have a great stay when I visit the Candlewood in The Woodlands. Richard, the General Manager, and Alicia, the Marketing Director, are wonderful to work with. They are both friendly and professional and always remember the little things that make my visit special. I would not consider staying anywhere else as long as rooms are available at the Candlewood. July 13, 2014
Rated 5.0 out of 5.0 by Great Stay with Family My family and I hade a wonderful stay here while looking for a new home in the area. The staff was more than great. They were genuinely friendly and helpful. The hotel is newer than other Candlewoods I have stayed. I would stay here again, Thank You, July 8, 2014
Rated 5.0 out of 5.0 by Great Stay! Very professionally ran property. Very clean and comfortable. Will be staying again in the near future. July 7, 2014
Rated 1.0 out of 5.0 by Do not know Poor cleaning. I would like to be compensated for not cleaning the room. July 3, 2014
Rated 5.0 out of 5.0 by Weekend Stay We stayed at the Candlewood Suites in the Woodlands on 14-Jun-14. We had an awesome stay. The room was clean, the area was more private and the staff was excellent. We had a studio room w/a kitchenette, it was small but very effiecient for us. We will definitely stay again. June 19, 2014
Rated 4.0 out of 5.0 by Good stay. We book by calling the hotel it self. It was great. We would like to have a free breakfast in the morning. We had to change our dates do to a family emergency. This hotel was very understanding. And gave us new dates with no problems. Also would like to have housekeeping everyday. We had to ask for fresh towels when we did they got right away. Staff and Manager were awsome!!. June 18, 2014
Rated 2.0 out of 5.0 by Amenities Changed It was disappointing that the ammenities changed drastically before my stay. June 9, 2014
Rated 5.0 out of 5.0 by Excellent friendly staff, very clean room. I stayed at this Candlewood for 2 months and it was like a little apartment. The staff was always friendly and willing to help with any problems. The only thing I would change is the size of the TV's (larger, especially in the living area) and a cable TV channel selection with a country music channel. June 3, 2014
Rated 2.0 out of 5.0 by OK. The only advantage this hotel had over our other options for Woodlands area during the Ironman Texas was the kitchen that included, stove top, microwave, dishwasher and full fridge. Otherwise I thought the nightly price was extremely high given that no one came in on a daily basis to make beds, tidy bathrooms, and empty garbage. The rooms are very noisy if there is anyone staying in a suite above. May 22, 2014
Rated 4.0 out of 5.0 by Suggestions for Improvement While the staff and room size were quite nice, the lack of routine maintenance is glaring. The A/C in the living room was not working correctly and took 4 to 5 days to be repaired. The refrigerator fan made loud noises for the +14 days we occupied the room. It was never fixed. The 4th floor elevator exit flooring has a depression under the carpet. The front desk was notified. This was never repaired during stay. This property should be a revenue machine. Perfect location in a quiet area near two major hospitals and The Woodlands office center. Just a little work should make this property really pop! April 28, 2014
Rated 5.0 out of 5.0 by Home away from Home I have stayed here 3 different times for a total of 6 nights. I have been very pleased with each stay. The rooms I have stayed in were like Kitchenettes which worked very well for me. The Staff were very, very kind, considerate and friendly. The rooms were very comfortable and I slept better than I do in my own bed. I had to call maintenance one time and they were on the spot in less than 5 minutes. I did not use the food Pantry much, but they had what I wanted and was reasonably priced I would/and will stay there again and would recommend it to anyone. March 10, 2014
Rated 5.0 out of 5.0 by Amazing! Everything was perfect and the staff was great! !! March 5, 2014
Rated 5.0 out of 5.0 by Safe,quiet location and excellent staff Pleasant and comfortable experience. From the fully stocked kitchen to a MP3 player, we found all the comforts of home in a spotless, quiet room. The hotel staff was patient, caring and volunteered services beyond my expectation. At check in, we were invited to the guest reception offered as a courtesy twice a day. The informal meal complete with beverages was a wonderful bonus surprise. The amenities offered reflect the management staff's attention to the travelers needs. No detail was missed from the laundry service, gym and store in the lobby to the popcorn in the room's microwave complete with a container for the popped corn. December 7, 2013
Rated 5.0 out of 5.0 by Great service!!!!! The staff was just amazing! Guest reception was great! Good food and people! November 30, 2013
Rated 5.0 out of 5.0 by Home away from home My family was displaced from our home by a fallen tree. We were very impressed by the friendly, helpful attitude of the Candlewood staff. Their hospitality exceeded our expectations and we couldn't wait to get back there each evening. Thanks Candlewood. November 13, 2013
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