Rated 4.2 out of 5 by 121
Rated 4.0 out of 5.0 by cj95 Crown Plaza on Opdyke Rd.
Very friendly staff. Hotel is a bit dated. Some mechanical problems experienced (elevator got stuck, room would not cool enough), but an overall good and repeatable hotel option.
August 24, 2014
Rated 5.0 out of 5.0 by Ricky K Auburn Hills Crowne
Very Nice Hotel. Only downside was the TV couldn't get all the channels on the guide. For instance couldn't get local (or any) CBS or ABC. Also couldn't get HBO except once late at nite. Believe the cable power was weak. The parking and restaurant/bar were great. Rooms very clean and comfy. Staff very nice.
August 21, 2014
Rated 3.0 out of 5.0 by Hokie94 Guilt Trip
The front desk staff made me feel bad about booking a room online when they were sold out. It was their mistake that they did not notify the website that they were sold out. Toilet handle was broken and air conditioning did not work properly.
August 21, 2014
Rated 5.0 out of 5.0 by Pigfarmer65 Enjoyed a night at the Crowne Plaza
Enjoyed our night at the Crowne Plaza. Clean room, no surprises, and the pool and hot tub were exceptional.
August 20, 2014
Rated 5.0 out of 5.0 by DBNY Crown Plaza in Auburn Hills
Nice place to stay, very friendly and helpful staff. Pretty good restaurant. The best pillows ever!
August 19, 2014
Rated 3.0 out of 5.0 by Luis37 Internet Service no good
Room was excellent, but internet did not work for 3 days and it was not fixed.
Front desk service at night not good.
August 19, 2014
Rated 5.0 out of 5.0 by Dave93 Staff members were very accommodating!
Everything about this hotel was great! from the staff to the dining in the restaurant!
August 18, 2014
Rated 5.0 out of 5.0 by Drojas69 Always outstanding and personalized attention
The Crowne Plaza of Auburn Hills has been and will always be my top choice even within 50 miles radius (meaning that even if I need to be in downtown Detroit for business meeting/s the next morning, I will rather do the drive and stay at this Crowne Plaza location)
The entire staff as well as the general Manager are real great Professionals, I can name staff members names, but it will not be fair if I leave someone unmentioned.
I have been staying at this location throughout the past 10+ years. Mostly for business but I have stayed there also in many occasions for pleasure while traveling with family visiting the surrounding areas
I can say that I have been around the world twice and have speak with everyone at least once; and when it comes to staying away from home on business and or pleasure, The Crowne Plaza of Auburn Hills, MI. it is truly my home away from home.!
I regret that due to my current job responsibilities, I can’t stay there as often as I used to, but I can assure you that I always look forward to stay there at least 2 – 4 nights per month.
By the way; great job remodeling and modernizing your rooms!
As always, thank you very much for the outstanding job you continue to do, and I will see you again very soon…
August 15, 2014
Rated 3.0 out of 5.0 by Larry0225 This Property Needs Renovation
I am Platinum in the Holiday Inn System So I have stayed in a few of their properties.
This property has been around a while long ago as a Holiday Inn, Then a another chain and now a Crowne Plaza.
Lobby is nice, ambiance is nice, Stray friendly and helpful
I have stayed twice recently. The 1st experience was a Good, but they rooms just need renovation! It seems like they took it over and decided it was good enough??
The second last weekend (8/8-9/14) was less than stellar.
We were late to arrive for where we needed to go so we had no time to request a room change. When we waked in the place wreaked of smoke. . .not like just the last guest stayed there smoked, but like it would have smelled back in the days of rooms you could smoke in (again to time to request a new room). The toilet did not flush as something was restricting the water flow to refill the supply tank. We requested that be taken care of and it was after we left (as requested, as we had to get ready for a wedding). So they get a "C" for it not working properly and in "A" for fixing in promptly. Our big issue was the smell of smoke. We advised the staff of the smoke issue was we checked out the next day. They were apologetic and nice and stated they would add some extra points back into my account. . .all good handling of our issues. The problem is the smell like smoke should never have been an issue. Will stay there again when in the area. . .just please renovate your rms/floors.
August 12, 2014
Rated 4.0 out of 5.0 by Jodan63 Comfortable bed
Comfortable bed with enough pillows and quite room, only need upgrade internet speed.
August 11, 2014
Rated 5.0 out of 5.0 Great hotel great location
Just by chance stayed in CP at AH, liked it a lot. Sure to come back
August 10, 2014
Rated 4.0 out of 5.0 by Yellowrocketbike Consistently good
I always stay at this hotel when I travel to the Auburn Hills area, which is a couple times a year. This hotel never disappoints. Friendly staff, excellent restaurant and bar (with a great craft beer selection), newly renovated rooms. Make sure to go to the manager's reception on Tuesday's. No bud light here!
August 6, 2014
Rated 5.0 out of 5.0 by Bigkahuna29 Good Value
Price was right for overnight stay................
August 5, 2014
Rated 5.0 out of 5.0 by CDMgo2work Nice hotel
This was a nice hotel to stay at with a quiet room. The ice/drink machine was convenient.
August 4, 2014
Rated 5.0 out of 5.0 by AJSMHRM2009 Overall Customer Service
The staff at The Crowne Plaza Hotel are absolutely great!!!! The appearance when we first walked into the lobby was perfect. Our room was exactly what I wanted and it was set up perfectly. On behalf of my fiamce and myself, we would recommend this Hotel to anyone for any purpose!!!
August 2, 2014
Rated 5.0 out of 5.0 by OCNRSQ99 Michigan Trip
This Crowne Plaza is my top choice when in Auburn Hills. The Manager is a real Professional. Staff is always great too.
Be back in October!
July 29, 2014
Rated 5.0 out of 5.0 by Josie123 Excellent Front Desk Staff
I have been to this hotel numerous times, the front desk staff are courteous, and efficient. The rooms and the public areas are clean. I like the dinner menu in the restaurant.
I will continue to stay in this hotel when I visit Auburn Hills.
July 28, 2014
Rated 5.0 out of 5.0 by Mark262 Crowne Plaza Auburn Hills is Fantastic!
Great hotel and wonderful staff. I recommend that when visiting Auburn Hills, MI you must stay at the Crowne Plaza and order a Retro Burger in O'Malley's.
July 22, 2014
Rated 5.0 out of 5.0 by Eshb Excelent!
It was an excelent experiencie. The best place in town.
July 21, 2014
Rated 5.0 out of 5.0 by Landz Great hotel, modern and clean
Staff and Manager were excellent. Clean modern rooms. Enjoyable stay.
July 21, 2014
Rated 2.0 out of 5.0 by Skip56 leisure
will not stay there again. The room was way to small had a hard time.
July 21, 2014
Rated 4.0 out of 5.0 by Nocando50 Staff was very helpful
Staff was very helpful while we were at the hotel for my daughter's wedding. They allowed us to check in early on the first day, the cleaning staff gave us additional towels right way when needed, and informed us to pick up the bridal dress at the front desk when the honeymooners left early the morning when we were checking out.
July 19, 2014
Rated 5.0 out of 5.0 by Redsetterer Quiet AC, comfortable beds, interior hallways
I was traveling solo on my most recent trip and felt completely safe and secure with my accommodations. The parking lot was well lit, the entrance to my room was from an interior hallway, and there was room service with great hours. They provided a few good options for breakfast but would have preferred a small grab and go breakfast bar. The room was very clean, the air temp consistent and quiet. Great sleep. Would definitely recommend.
July 17, 2014
Rated 3.0 out of 5.0 by cynthia43 Great Hotel Overall
This has always been one of my favorite hôtels but this time I am left with an uneasy feeling. My husband and I forgot our swim suits and my black cover up all were hung in the same spot behind the bathroom door called said they had our things so we got the bag only problem is my cover up is not in there. Was told maybe they misplaced it I have got no phone call back I would like my 35.00 cover up not happy about this..
July 15, 2014
Rated 5.0 out of 5.0 Great Staff, quality food service
Traveled with Chrysler and received a great rate and breakfast voucher. Staff is always very professional, courteous, and personable in every interaction including the reservation phone call. Breakfast is buffet style so it is quick, it includes a large variety of options, and seems to be made with quality products. Tuesdays include a managers reception with complementary drinks and hors d'oeuvres which were also quality.
July 14, 2014
Rated 5.0 out of 5.0 by jbabkif1213 Great Stay
Excellent value for the FANUC Corporate Rate. Rooms were quiet and comfortable and the complimentary driving service was great.
July 14, 2014
Rated 5.0 out of 5.0 by TimJohn1 Staff & Service & Room and Comfort
The staff and service at the Crowne Plaza in Auburn Hills has always been fantastic. What ever my need is or whatever the time of day is, the staff is always there and ready to help with a smile. This Crowne Plaza has also done a great job in remodeling the rooms with new furnishings, a great way to relax!
July 11, 2014
Rated 5.0 out of 5.0 by boof16 muy bueno
estuve muy tranquilo y el servicio por parte de los empleados del hotel se excelente.
July 7, 2014
Rated 4.0 out of 5.0 by afsurfer1 Comfortable bed and great service
Good stay. Convenient to areas around Auburn Hills. Having McDonalds across the street for breakfast was nice as well.
July 3, 2014
Rated 2.0 out of 5.0 by epie noisy
too noisy as previously mentioned. Survey is too long.
July 3, 2014