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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.5

    based on 56 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    56reviews

    • 5 Stars
      34
    • 4 Stars
      17
    • 3 Stars
      3
    • 2 Stars
      2
    • 1 Stars

    2nd room better

    By

    April 10, 2015

    club

    Original room smelled like smoke. Ask immediately for another room. At first housekeeping spayed some air freshener but this would be a temporary solution as I have experienced in the past. Second room given to us on the second floor was fine. No smell and very clean.

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    Uncomfortable bed

    By

    April 08, 2015

    The bed was very uncomfortable. Cleaning only weekly. New towels only on request.

    Posted byCustomerCare
    April 17, 2015
    Dear Rick 987654321, Thank you for your feedback. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. It is unfortunate your stay was not as comfortable as it could have been due to the condition of the bed. Please be assured that your comments will be shared with the management team. We are confident the necessary action will be taken in order to achieve complete guest satisfaction. If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty. Sincerely, Connie D Case Manager IHGCare
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    great overnight stay

    By

    March 12, 2015

    club

    Suite was as expected. Greeted with warm welcome. Slept well.

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    Home away from home

    By

    March 02, 2015

    club

    We enjoyed the comfortable, spacious rooms with kitchens and cookware! We felt so lucky to find this place. We could actually settle in and cook our own food, sleep in good beds, and even do our laundry. It was the best place we stayed on our exhausting 7 day road trip.

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