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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.7

    based on 68 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    68reviews

    • 5 Stars
      54
    • 4 Stars
      9
    • 3 Stars
      2
    • 2 Stars
      2
    • 1 Stars
      1

    excilent property

    By

    January 23, 2015

    Great facility... choose this facility over holiday inn express!!! Much better staff n facility!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    Will choose candlewood suites over holiday inn express every time now!

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    Pet charge

    By

    January 02, 2015

    We were told our pet fee would be $50.00 but they charged us $100.00. I've called several times and was told they refunded the $50.00; however it's been 10 days and no credit to my account has been made. Was told today to call back Monday!

    Posted byPjp7
    January 05, 2015
    I apologize as I did receive the $50 pet charge. I spoke with a young lady today who was very helpful and it ended up I had received it. My apology. The staff I spoke to this morning obviously was ill but still handled herself very professional and friendly trying to clear this up. I wish I could recall her name as she was exceptional. We would definately stay here again.
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    Good management

    By

    December 30, 2014

    I saw the hotel manager walking all around the outside of the property picking up trash/litter. This impressed me. I hate litter

    Posted byHotelStaff
    January 02, 2015
    Willy K - Thanks for the four stars you gave us on Candlewood Suites website and for staying at our hotel in Victoria Texas. Our team appreciates the kind comments and the time you took to review our hotel. We hope to see you next time your in the crossroad of Texas.
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    curtains

    By

    December 22, 2014

    club

    needs darker curtains too much light coming from outside.

    Posted byHotelStaff
    December 24, 2014
    Mike2145 - I am sorry to hear that your black out curtains behind the sheer/decretive curtains were not dark enough. We appreciate the feed back and hope to see you again. When you do stay with us please call the front desk to come up or move you to a more comfortable rooms and make sure the room gets dark so you can have a comfortable night sleep at your home away from home hotel in Victoria Texas.
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