Rated 4.5 out of 5 by 22
Rated 2.0 out of 5.0 by casaun Bring ear plugs
Aesthetically the hotel is very nicely appointed, clean and staff was friendly but unfortunately unable to assist us with disruptive guests above us. Acoustically the hotel is a nightmare if you are on the first floor. We were there for a 4 night stay, night 1 the guest(s) above were partying from 8:30pm-5:30am, noise from music or voices was not the problem, it was the walking, running and banging on the floor which made it impossible to sleep. Night 3, different guest(s) same issue. We would not stay there again, unless we stayed on the 2nd floor.
December 4, 2013
Rated 5.0 out of 5.0 by pattip Second Stay
This is the second time we have chosen to stay here. That speaks for itself. Fantastic, friendly staff and Great accommodations.
December 2, 2013
Rated 4.0 out of 5.0 by Bosston1076 Overall Satisfied
As a premium club member I wasnt offered any of the rewards that come with this level of membership. I was told no to an upgraded suite, i was not offered to spin the wheel, and was told to call in the morning and find out if they would be able to accomodate me on a late checkout. If I was not familuar with IHG and the superb quality of hotels they chain I would definitely not come back. The the clerk was not welcoming at all, seemed more as if I was an inconvienence in his night. Other then that the room was excellent, comfy bed, clean. Overall satisfied with my stay just would suggest more knowledgeable staff with the rewards club and to be more welcoming.
November 28, 2013
Rated 5.0 out of 5.0 by Lolowerth Great place to stay and very good price!
All the staff was wonderful! Place was great! Free laundry services and conveniently located to everything, even the beach wasn't that far away. Will definitely stay here again! Thanks for the wonderful weekend.
November 15, 2013
Rated 5.0 out of 5.0 by NAVBOY Never been better
I stayed here before earlier in year and had a great stay, and like before this stay was great. I noticed they have put new bedding in the rooms since my last stay (looks great) and like the last time the staff was great. next trip i will be staying here again.
November 6, 2013
Rated 5.0 out of 5.0 by jba123 Comfortable, Clean and Convenient!
This Hotel has it all! Located near the Virginia Beach Town Center, just off of I-264 you are minutes from most places in Virginia Beach, including the beach. Great location for business or vacationing. Suites include a work area (desk, etc.), kitchen (stove, microwave, refrigerator, cookware). Nice comfortable surroundings! AND the most friendly and helpful staff!
November 3, 2013
Rated 5.0 out of 5.0 by Skotto234 Great Service
The ladies at the front desk were fun and attentive. Greeted me by name and as a platinum member. They were very friendly and helpful.
One question... Why are so many hotel going with the small pillows instead of a few normal sized ones.. Im not a fan of stacking a bunch of pillows together...
October 6, 2013
Rated 5.0 out of 5.0 by mplsings AWESOME
Love this Hotel!!! The staff makes this hotel!! From my initial phone call with a couple of questions about the pet policy to the moment we checked out the staff was amazing. The staff were always smiling, friendly and ready to help with whatever you needed. I can't wait to go back!!!
Only negative thing I can say is that I am an IHG Member and did not receive my welcome "bag".
October 6, 2013