Rated 4.6 out of 5 by 47
Rated 5.0 out of 5.0 by ms rita great service
me and my husband enjoyed our stay at candlewood suites. it was affordable and the room was more than I had expected and was very quiet and comfortable. we will certainly come back and stay there for next Labor Day weekend.
September 5, 2014
Rated 1.0 out of 5.0 by 1st happy, then very unha Comfortable Hotel, Poor accounting
The stay at the hotel was wonderful, room clean staff friendly, I left with a good impression of the hotel. That is until I checked my bank account a day after I checked out. To my surprise a hold was placed on my account after I had paid for the room and had a receipt to show that the room was paid in full. A second hold was placed on my debit card, after I checked out, resulting in several overdraft fees to my account. The hotel was cooperative and faxed a letter to my bank to have the hold released. However, as of this writing, the hotel is unwilling to compensate me for the overdraft fees which are definitely a result of their error and there is documentation to prove it. I have contacted the corporate office, and was told they will contact the hotel on my behalf, but cannot discuss possible solutions to this issue. Based on my experience, pay with cash or don't stay here.
September 4, 2014
Rated 5.0 out of 5.0 by tvrtrixie1 a pleasure to stay here
this is one of them hotels where you cant wait to get to, i travel a lot for work when i am in detroit east side this is the hotel i go to every time, the staff are always plesent, willing to help, the hotel feels safe. local amenities are good plenty to do.
September 3, 2014