Rated 4.3 out of 5 by 16
Rated 5.0 out of 5.0 by Traveller31 Always comfortable and clean
I stay at this Candlewood quite often and it is always clean, comfortable and in great location.
Usually have a dog with me and the pet fees are reasonable and full kitchen helps avoid eating out all the time.
Staff is friendly, recognize I am IHG member and Provide a welcome bag with treats and bottled water. Also love spinning the wheel. :-)
November 21, 2013
Rated 4.0 out of 5.0 by Pk34 Value for money. Good place to stay if you need a kitchenette
I was looking for a suite with kitchenette. This was good. Room was clean but had ants. Manager accommodated me when my plans changed even though it was a prepaid rate with no flexibility. Kitchen was clean. Vessels were good except for the non stick pan which had scratches. Bed was comfortable. Carpet was a little old. Overall it was good.
October 26, 2013
Rated 5.0 out of 5.0 by JackF43 Directions
Everything great. Free laundry was particularly needed during our short stay.
Driving and entrance directions on Web need to be updated. Local intersection change is confusing and dangerous when trying to locate
October 14, 2013
Rated 3.0 out of 5.0 by gordons Unfriendly Staff
They are not friendly about us staying long period of time and with the towels which we have to come downstairs to get and also no cleaning of our room since we have been there. We are booking with our points and they are still giving us attitude about the booking when we book online.
September 27, 2013
Rated 2.0 out of 5.0 by Coachwinky jUST NOT FOR ME.
I've previously stayed at delightful Candlewoods before, but maybe my stars didn't align this last visit. Upon entering a clean room on the quiet side of hotel I was anxious for a quick nap. The thermostat on the old style room heater would click click randomly at lease 40 times a minute. The staff was very gracious and accommodating to move us to a room down the hall with same quiet environment ,or so I thought. The next Saturday morning about 7 am, the neighbors left with a "do not disturb" sign on the door for a small barking dog. I'm a pet lover but I just can't stand that on an early Saturday morning. The staff was gracious and friendly and besides the extremely thin pillows that wouldn't muffle the noise, I have no other complaints. I doubt I'll be back .
September 25, 2013
Rated 5.0 out of 5.0 by Rayabacus Best value
Best value for my travel dollar. Clean, well kept, well appointed and friendly staff.
September 21, 2013
Rated 5.0 out of 5.0 by LindanCosette Excellent stay as always
Have stayed at this site off and on for 4yrs and have never been disappointed. They welcome my dog, Cosette, like family. This recent stay, they also assisted me in finding a dog walker for while I was in surgery in Chicago. Spent a week recuperating until I was allowed to travel back to my home state.
Thanks for everything!!
Linda and Cosette
September 8, 2013
Rated 2.0 out of 5.0 by Traveler7777 You get what you pay for.
Overall it was tolerable, but I will not be back. My first room someone had obviously been smoking in prior to me. The staff brought a key up to me for a different room and the second room at least didn't smell like smoke. It did however smell musty probably because the AC is on a motion sensor and it was over 80 degrees in the room. They claim they're being environmentally friendly, I call it being cheap. After several hours of the AC running it was still 77 degrees in the room. It was hot outside, but after hours of the AC running it should have cooled the tiny room down to a point where I was at least not sweating. They did remodel the rooms, but stopped short with the appliances, which are very outdated and loud. The dishwasher apparently didn't work very well because most of the dishes and silverware were still dirty. The hallway clearly had not been vacuumed in ages. I question whether I had clean sheets because there was hair on them. The bathroom seemed cleaned. The only reason I say the stay was tolerable was because of the bed. The bed was extremely comfortable!
August 31, 2013