Rated 4.6 out of 5 by 60
Rated 5.0 out of 5.0 nice room and good service
Decided to try the motel on my trip this year. I was pleasently surprised to find this place very comfortable and clean. The staff was pleasent and the room was quiet. Will stay again next year.
July 1, 2014
Rated 5.0 out of 5.0 by zazazu Nice and Clean
Very reasonably price. Staff were very polite and professional. The room was clean and quiet, and the bed comfortable. It's definitely worth the money.
June 25, 2014
Rated 5.0 out of 5.0 by Fitzie Excellent place ...
Never mind … the motel was great but this survey is ridiculously long!
June 25, 2014
Rated 4.0 out of 5.0 by Dotti G Business Trip
The hotel is great for my visits to the area. It is reasonably priced, in a good location and has everything I need when I am traveling. I love having my own little kitchenette area. The only thing I didn't like was the temperature of the hallways and common areas. Since I don't spend that much time in the hallways, it will not stop me from staying there next time I am in town.
June 23, 2014
Rated 5.0 out of 5.0 by Sweet Lady Marvelous Place
Was totally impressed with everything about Candlewood; from friendly staff to room accommodations! Felt very secure and safe in room; and on the grounds. I definitely recommend this to anyone traveling to the Naperville/Chicago area!
June 22, 2014
Rated 5.0 out of 5.0 by Bajan Boy Friendly, efficient service .. and good value
After this experience I would always choose to stay in a Candlewood Suites. Unbelievable value! The staff were friendly, efficient and helpful. The rooms were clean (must have been done by a perfectionist!). I cannot think of a negative comment to add here. Thank you for a wonderful experience.
June 18, 2014
Rated 5.0 out of 5.0 by Riley11 Enjoyable
Everything was clean and spotless within the room. There were no children running up and down the halls so quite sleep was easy. The only downside was the lack of channel selections. In order to see the hockey playoffs you needed to go to a bar, other than that I'd stay there again.
June 13, 2014
Rated 5.0 out of 5.0 by jos. Exceptional Value
This is the first Candlewood Suite that I've stayed at. I was a little suspicious that since the cost of the room was $50 to $100 less than anything else around that it would be substandard. I couldn't have been more wrong. The room was well appointed, generally clean (except for a little dust in drawers and shelves) and the staff went out of their way to be helpful. I understand this hotel was remodeled two years ago and it still looks fresh. I would not consider this a value hotel but is was a very good value considering what was provided. I would not hesitate to recommend the Candlewood Chicago/Naperville to others.
May 27, 2014
Rated 5.0 out of 5.0 by Physicist Kathy Hidden Gem
This hotel is tucked away from the 'main' road, but that just makes it a quieter location. This hotel has easy access to major highways, and is not surrounded by big stores with bright lights. This makes Candlewood Suites a PERFECT location to get some rest, and get some work done. The rooms are large and comfortable, and the staff is very friendly.
May 27, 2014
Rated 5.0 out of 5.0 by phutch5265 candle
I have stayed here for years I have stayed here longer than the current staff I was here when they did not have Flat screen televisions in every room. When I am in Chicago this is where I stay.
May 19, 2014
Rated 5.0 out of 5.0 by Ind14n Service with a SMILE,
The service awarded at this site were beyond expectation. Friendliness of staff was over whelming, Ease of checking in and out was un eventful. Overall experience, one to be repeated without hesitation.
May 16, 2014
Rated 4.0 out of 5.0 by BuzGopi Good - Value
Stayed for 2 weeks.
Needs better AC.
Business center PRINTER never works.
Kitchen is in good shape and optimum.
May 4, 2014
Rated 5.0 out of 5.0 by Track Coach Business pleasure
This weekend was our first experience with the Candlewood Suites property. We have to say it was a pleasure staying there and only took us ten minutes to get to North Central College where we conducted our event. Yes, we are planning to stay again.
April 30, 2014
Rated 1.0 out of 5.0 by hapretired nice room
very nice people and great room, staftf was excellen
April 27, 2014
Rated 4.0 out of 5.0 by jmchef45 Good quality for the money
Overall the rooms are very comfortable, clean and quiet. The value is really good for what you are paying. My only complaints would be that the prices of the items in the pantry have gone up and there is no oven in the room. But I would still recommend this hotel to anyone.
April 23, 2014
Rated 5.0 out of 5.0 by Birds79 Quiet place
The hotel is quiet and clean. The rooms are spacious. There is a 2 burner electric stove, full refrigerator and microwave in the room. The bathroom is clean and updated. There is no restaurant on site or within walking distance. My room had a view of a field which was nice.
April 22, 2014
Rated 5.0 out of 5.0 by hapretired nice stay, nice nice nice nice nice nice nice nice nice nice
all very good, staff was very helpfull, suttle could have run latwer, bur driver was excellent
April 20, 2014
Rated 5.0 out of 5.0 by blongrc Brian
My favorite hotel in the area. Makes me feel more like being at home when on long road trips than a standard hotel room.
April 13, 2014
Rated 5.0 out of 5.0 by c9c9 No worries about staying here!
I was not sure about staying here because the price was so reasonable. But this is a GREAT place to stay. The room was spotless and very comfortable. It even had a little kitchen which I will be ready for the next time I stay here...which I will. I never use a pool at the more expensive hotels, so I guess that is what you pay for, because nothing was missing at this property. It was just down the road from the Morton Arboretum where I was headed. I will return here again and again.
April 10, 2014
Rated 4.0 out of 5.0 by garyconnie1 Clean but they have some temp. problems.
Problems with temp. in the rooms.......Everything else is very good and clean.......
April 4, 2014
Rated 5.0 out of 5.0 by OpieN98 Going Back
Great Staff, and great hotel. Very convenient location and everything you would expect from a good quality hotel.
April 4, 2014
Rated 5.0 out of 5.0 by d51ec Home away from home
I was traveling with my kids and fiance and needed a room big enough to accommodate all of us. The Queen suite that I stayed in was huge. We all had enough room that we did not feel cramped. The suite nd hotel was clean. I will definitely stay here again.
April 3, 2014
Rated 5.0 out of 5.0 by FGA4Golf Great stay
Spent 35 days at hotel due to job relocation. Excellent stay. Hotel had everything I needed.
March 26, 2014
Rated 5.0 out of 5.0 by jambi Comfortable bed and great service
At candlewood Suites mostly i liked the room which was as i expected from the offer.
It was very clean and equipped with all the appliances that i needed for a longer stay.
The bad and pillows where really comfortable. The other thing that i liked was the friendly staff who where too kind and helpful at any time.
One thing that i didn't like was the room temperature, as it was a very cold temperature outside and the AC was to noise whenever i turned off the AC to sleep because i could not sleep from the noise, the room got immediately cold.
March 18, 2014
Rated 5.0 out of 5.0 by sedruth The staff is consistently helpful and knowledgeable
The staff takes pride in their facility here and always keep us informed of any routine maintenance that is scheduled for our suite. They have provided area business specifics and recommendations.
March 12, 2014
Rated 5.0 out of 5.0 by Todd H Staff really helped out
I arrived and my reservation had a glitch as it came over from the IHG reservation portal. The staff did everything in their power to correct the issue and kept me update throughout the evening as they worked on it. I was really impressed.
February 27, 2014
Rated 5.0 out of 5.0 by CKphoto Wonderful staff and comfortable stay
I have stayed at this property a few times for business. The staff is friendly and accommodating of my needs. The room is clean (a few of the other properties in the area need to learn how to clean like this is kept) and comfortable. I like having the option to cook my own dinner with the kitchenette.
My only issue was the lack of snow removal. During my stay the hotel received approximately 6 inches of snow overnight and in the morning the parking lot had not been plowed and the sidewalks had not been shoveled. This made packing my car and heading out difficult as I ended up with soaking wet shoes and socks and had to go in and change before leaving.
February 24, 2014
Rated 5.0 out of 5.0 Great Hotel and Service comfortable bedding
The Candlewood in Naperville has some of the most comfortable bedding I have ever encountered in my travels.
February 10, 2014
Rated 5.0 out of 5.0 by ken23 Great Value
This hotel offers great value. It is a clean, safe place to stay. The staff is friendly. The area around the hotel is very nice and is a nice place to take walks or walk pets when the weather cooperates. You don't get a ton of bells and whistles but it is still a very nice place to stay.
February 1, 2014
Rated 5.0 out of 5.0 by Reba1863 Great Value
I have stayed at this property many times in the past few months on leisure trips to the area. The room is always well prepared and in good condition, there is always a well-stocked kitchen, and late checkout has been routinely available. The parking lot has routinely been plowed nicely in the winter. In about 10 stays at this property, the only issues we have had are one time an in-room coffee maker didn't work properly, and one time there was no courtesy popcorn in the room, both of which issues were promptly resolved. The kitchen is always clean, the automatic ice makers always have worked, appliances have been clean and working, and the staff has been responsive. The heater and air have always functioned well. I have always enjoyed my stay at this property and it is my preferred home away from home on weekends. I have stayed at other IHG properties in the area and always return to this Candlewood. Recommended.
January 29, 2014