Rated 4.2 out of 5 by 18
Rated 5.0 out of 5.0 by LindanCosette Excellent stay as always
Have stayed at this site off and on for 4yrs and have never been disappointed. They welcome my dog, Cosette, like family. This recent stay, they also assisted me in finding a dog walker for while I was in surgery in Chicago. Spent a week recuperating until I was allowed to travel back to my home state.
Thanks for everything!!
Linda and Cosette
September 8, 2013
Rated 2.0 out of 5.0 by Traveler7777 You get what you pay for.
Overall it was tolerable, but I will not be back. My first room someone had obviously been smoking in prior to me. The staff brought a key up to me for a different room and the second room at least didn't smell like smoke. It did however smell musty probably because the AC is on a motion sensor and it was over 80 degrees in the room. They claim they're being environmentally friendly, I call it being cheap. After several hours of the AC running it was still 77 degrees in the room. It was hot outside, but after hours of the AC running it should have cooled the tiny room down to a point where I was at least not sweating. They did remodel the rooms, but stopped short with the appliances, which are very outdated and loud. The dishwasher apparently didn't work very well because most of the dishes and silverware were still dirty. The hallway clearly had not been vacuumed in ages. I question whether I had clean sheets because there was hair on them. The bathroom seemed cleaned. The only reason I say the stay was tolerable was because of the bed. The bed was extremely comfortable!
August 31, 2013
Rated 5.0 out of 5.0 by Lauren80 Comfort in Warrenville
This facility was very clean, the bed was very, very comfortable, and the staff was excellent. I look forward to my next visit.
August 21, 2013
Rated 5.0 out of 5.0 by phutch5265 my stay
My stay in chicago is always a treat because I normally stay at this location if they have room. This location is close to my business location and to every thing I need while in Chicago on business the staff is alway friendly and will do what is necessary to make everyone comfortable.
June 18, 2013
Rated 5.0 out of 5.0 by KL09 Excellent service and comfortable room
I stayed for a very extended time frame. The staff members were greeted me warmly on a regular basis. They readily answered my questions. The rooms were updated and clean. The free washer/dryer access is a great bonus to other places.
May 7, 2013
Rated 4.0 out of 5.0 by Yapper2 Candlwood - Consistency
This brand is my preffered hotel. This specific hotel was spot-on as far as the others I have stayed in, which is very many. The front desk staff was exceptional to include manager who worked with me on the rate. I had no issues whatsoever during my near month stay.
April 19, 2013
Rated 5.0 out of 5.0 by ZZZzzzdoc Simply Luxurious
I have stayed at many of the hotels in the area when I am in the Naperville area for work and need to stay the night rather than making a long dreary ride home late at night 100 miles away. This place is "dollar-for-dollar" easily the best value in the area. I now will stay nowhere else after two great consecutive visits in the last month.
The rooms are luxurious, modern and clean. Beds are super comfortable. Staff is always kind. This is an ideal place to rest quietly in luxury for a night and just as great as an extended stay location. The fresh-baked cookies are a nice touch, but the free rental of DVD's out of 300 titles is really great. Put it on the flat-screen, use the stove, the microwave, the real plates and silverware and I am a happy camper. You will be too.
April 1, 2013
Rated 5.0 out of 5.0 by Wedding001 Home away from home
Stayed at this location for approximately 9 months straigt. felt like home.
January 30, 2013
Rated 4.0 out of 5.0 by rfjones wonderful customer service
my husband and i spent the weekend and loved it. the staff was great the room was clean and comfortable, and i liked the fitness room which helped me keep my work out routine. i did not like the fact there was no pool and that might influence whether we stay at this particular property again and would have appreciated housekeeping service during the stay but we'll definitely stay at candle wood again.
November 29, 2012
Rated 5.0 out of 5.0 by tb2628 Friendly staff and accomodating.
I have stayed at this property several times now and have not been disappointed yet. I find the value is better than the price, and that is why it is now one of my "favorites" whenever I am in the area.
November 8, 2012